We were met at the airport by a charming driver and his greeting set the tone for the rest of the week. We were very kindly upgraded to a large suite overlooking the square which was amazing as is the whole hotel. The setting and interior of the hotel is just wonderful. The reception staff were excellent with their knowledge and help- breakfast in the cafe was also very good with very helpful, pleasant staff. Just one very minor comment is that it would have been helpful to have somewhere more confortable to sit in the lobby especially while waiting to be picked up for our flight-the lobby bar disappeared while we were there! Once again the reception staff were as helpful finding us somewhere to wait.