I travel to Mexico City regularly on business and it is always a pleasure to be welcomed by the hotel staff. The staff is friendly, accomodating and service is outstanding, and always with a smile. The hotel employees have a great attitude, are very helpful and the concierge services are on point, very knowledgeable and professional. The hotel room service choices are great and they will accomodate any request from the downstair restaurant menus. The three restaurants at the hotel, Los Canarios, La Jolla and NickSan, are exceptional, the food, the service are amazing.
The rooms are very clean and confortable, the gym is clean and very well equiped. Security at the hotel is tight which is a great feeling to feel safe when traveling abroad.
The location of the hotel is great, walking distance to Chapultepec Parc, Zona Rosa and there are many restaurants near by.