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“Very classy” 5 of 5 stars
Review of Hyatt Regency Mexico City

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Hyatt Regency Mexico City
4.0 of 5 Hotel   |   Campos Eliseos No. 204, Polanco Chapultepec, Mexico City 11560, Mexico (Formerly Hotel Nikko Mexico)   |  
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Ranked #10 of 295 Hotels in Mexico City
Certificate of Excellence
New York City, New York
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Very classy”
5 of 5 stars Reviewed July 20, 2014

I was at this hotel for a few days on business and could not have been more impressed. The service is great--everyone was very eager to please. My room was nice--very clean and modern. Room service was delicious. The hotel is in a nice area of Polanco near a lovely park--next time, I am bringing my running shoes!

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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735 reviews from our community

Traveler rating
    417
    260
    33
    17
    8
See reviews for
39
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
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  • Japanese first
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English first
Vadodara, India
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 20, 2014

You would want an excellent hotel for the price and this place certainly delivers. Great location, clean and comfortable rooms with good views, helpful staff a decent pool area, large gym, safe area to walk around at any time of the day. An excellent option in Mexico City.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 18, 2014

Great atmosphere....international ambiance with a mexican twist and the best japanese food of Mexico...clean, comfortable ...very gentle people...great location in Polanco. You feel safe and like at home. a beautiful home.

Room Tip: close to the garden....great to do jogging at the park...choose the room at the top of the building...
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Juan
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 17, 2014

The Hyatt Regency in the Polanco district of Mexico City is the place to stay! Excellent location, staff, and amenities. The room is perfect (though the quality of the cable station selection was less than stellar). The breakfast buffet is memorable. Wold most definitely repeat my stay.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Athens, Greece
Top Contributor
82 reviews 82 reviews
33 hotel reviews
Reviews in 41 cities Reviews in 41 cities
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed July 13, 2014

I am in Mexico city 2-3 time a year for business, and have tried various hotel looking for a good fit - close to the office. The Hyatt has become my new favourite. Clean, with super fast un-interuptable wi-fi, courteous service (and everyone fluent in English), and an overall feeling of 'new'. If you get a chance, try the sushi restaurant at the lobby for some straight forward dining without any frills.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 12, 2014

Stayed for 4 nights on a business trip. Staff very friendly and efficient. Room was a very high standard - well appointed, very clean and comfortable

Breakfast buffet superb - great quality and choices - lots of local fruit / juices and other food to try as well as the normal buffet fare.

Altogether a top class hotel as you'd expect from the brand.

Stayed July 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Top Contributor
63 reviews 63 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 6, 2014

I stayed for one night in early July in business. The hotel has wonderful interior design, sleek and modern but not too Spartan. Everything felt new throughout the hotel. The guest room was very functional. There was fast and no-hassle wireless throughout the hotel, including gym and front foyer.

The gym was spacious and well-equipped. There is a separate room for weights/strength training and cardio, with plenty of Life Fitness cardio machines of various types. There was also a pool which looked inviting but I did not try it.

I took lunch at the restaurant in the reception hall. That was a nice surprise - very delicious modern versions of Mexican classics. I had the tortilla soup and pork tacos - both are highly recommended. I did not try to breakfast buffet, but took some coffee, juice, and croissants to my room from the bake shop. They were good, although croissants were perhaps a bit dry to my liking. But coffee was strong!

The service was excellent. I had forgotten my iPhone charger at home, and while they didn't have spares to take into my room, the concierge charged my phone in the back room. I had to check out a day early due to a change in my travel plans, and that was not problem.

This will definitely be my new HQ for trips to Mexico City!

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Mexico City

Address: Campos Eliseos No. 204, Polanco Chapultepec, Mexico City 11560, Mexico (Formerly Hotel Nikko Mexico)
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#6 Business Hotel in Mexico City
#7 Luxury Hotel in Mexico City
#7 Romantic Hotel in Mexico City
#26 Family Hotel in Mexico City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hyatt Regency Mexico City 4*
Number of rooms: 755
Official Description (provided by the hotel):
We would like to take this opportunity and inform you that the swimming pool, sauna, steam rooms, tennis courts and changing rooms facilities remain closed due to an extensive renovation of the facilities. For your convenience the Fitness Center with cardio and weight equipment has concluded its renovation and is fully operational. ... more   less 
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Also Known As:
Hotel Nikko Mexico City
Hyatt Regency Mexico City

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