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“Beautiful hotel room with great services” 5 of 5 stars
Review of Four Seasons Mexico City

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Four Seasons Mexico City
5.0 of 5 Hotel   |   Paseo de la Reforma 500 | Colonia Juárez, Mexico City 06600, Mexico   |  
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Special Offer
Third Night Free Offer
Ranked #4 of 279 hotels in Mexico City
Top Contributor
68 reviews 68 reviews
68 hotel reviews
Reviews in 37 cities Reviews in 37 cities
83 helpful votes 83 helpful votes
“Beautiful hotel room with great services”
5 of 5 stars Reviewed September 25, 2013

The hotel is well established with attentive services, great staff, clean and spacey room, food quality is great and prime location and safe. Their concierge is great offering quality recommendation in town. However their view is limited if looking for garden. Looking for main road is little noisy.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riacezia, General Manager at Four Seasons Mexico City, responded to this review, October 9, 2013
Dear David L,

It is great to receive a review like yours from a Top Contributor, I am glad you liked the recommendations from our Concierge.

Gratefully,
Ricardo Acevedo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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594 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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English first
Ottawa, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 22, 2013

The hotel is nice - modern, well maintained. Staff is very friendly. They were quick with a smile, a complimentary bottle of water, and opening the door.

I particularly liked that it is right next to Chapultepec Park, making walking in very convenient. While we were in town on business it allowed us to see a bit of the park in our spare time.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riacezia, General Manager at Four Seasons Mexico City, responded to this review, October 9, 2013
Dear RobertB667D,

Thank you for your kind comments on our staff, I will pass them on.
Yes we are in a very convenient location next to Chapultepec Park and its museums are a great place to visit.

With appreciation,
Ricardo Acevedo
General Manager
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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 22, 2013

I stayed here for a week. It is a close to flawless hotel. Good location from the airport. Staff are very friendly and genuine, with small touches and a quality of service that really can't be beaten.

The gym and heated pool are brilliant, and there is a nice outdoor hot tub.

Some construction work going on with a tower being built nearby, but this really won't bother you so don't worry about it.

The food is epic, and not as unreasonably priced as you might think. Everything on the menu was great. There aren't so many great restaurants within walking distance (you really need to stay in a hotel in Hotel Zone in Polanco if you want to walk to a new restaurant each evening - so its a good thing that the hotel restaurant is fantastic). The garden courtyard means you can relax outside without going outside.

The only reason I am giving this a Very Good review instead of an Excellent is the eye-watering daily internet charge - which is just too much an irritation to leave unmentioned. Other than that one thing, Four Seasons DF is flawless.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
love-el-sol
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 20, 2013

I had am amazing stay here with my husband. All the staff is very attentive, the rooms are very clean and the property is beautiful.

We arrived early and we used the fitness center while we waited for a room. The fitness center is very nice. It’s small but has everything you might need.

I can’t wait to stay there again.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riacezia, General Manager at Four Seasons Mexico City, responded to this review, October 9, 2013
Dear love-el-sol,

It is nice to hear you and your husband had a good stay with us. We can't wait to welcome you again.

Best regards,
Ricardo Acevedo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
Top Contributor
84 reviews 84 reviews
20 hotel reviews
Reviews in 31 cities Reviews in 31 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 20, 2013

Stayed here for two nights and found it to be surprisingly restful. The staff were very friendly and helpful. The property is conveniently located to several restaurants and Starbucks is across the street. I did have an issue with the hotel ATM, which was no fault of the hotel.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riacezia, General Manager at Four Seasons Mexico City, responded to this review, October 9, 2013
Dear LRD,

Thank you for your kind review. I am glad to know you had a nice stay with us and that our staff was able to help you.

Sincerely,
Ricardo Acevedo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2013

Great rooms, public areas are great, gorgeous flower arrangements. Bed is comfortable and place is quiet - unless you get a demonstration or noise from a construction site which affects all hotels in the area - The hotel is safe and the car service highly recommendable. The main garden makes me feel i´m in a completely different world. Love this place.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrogue, Argentina
1 review
5 of 5 stars Reviewed September 14, 2013

I feel like being at home !! It is incredble the dedication of all tha staff. Excellent services, rooms. Do not miss theopportunity to expend sme days at the Four Seasons Hotel in mexico City.
Gustavo Bianchi

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riacezia, General Manager at Four Seasons Mexico City, responded to this review, October 9, 2013
Dear Mr. Bianchi,

It is a pleasure to welcome you and to know that you feel at home with us. I will share your comments with the staff. I hope to welcome you back soon.

Sincerely,
Ricardo Acevedo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Four Seasons Mexico City

Address: Paseo de la Reforma 500 | Colonia Juárez, Mexico City 06600, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Mexico City
#3 Business Hotel in Mexico City
#4 Luxury Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#6 Family Hotel in Mexico City
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Mexico City 5*
Reservation Options:
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Also Known As:
Four Seasons Mexico City Hotel Mexico City
4 Seasons Mexico City
Mexico City Four Seasons

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