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“a good business hotel” 4 of 5 stars
Review of Wyndham Garden Hotel Mexico City-Polanco

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Wyndham Garden Hotel Mexico City-Polanco
3.0 of 5 Hotel   |   Leon Tolstoi No. 22, Mexico City 11590, Mexico   |  
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Ranked #88 of 286 Hotels in Mexico City
Top Contributor
226 reviews 226 reviews
55 hotel reviews
Reviews in 60 cities Reviews in 60 cities
65 helpful votes 65 helpful votes
“a good business hotel”
4 of 5 stars Reviewed April 15, 2014

the hotel is located just one block from our Mexican offices so, it's very convinient but honestly, this is a good business hotel with fair prices if you should be around Polanco area.
the rooms are small but have all you need, including free and fast internet. the breakfast is modest but fair.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyndham_10, General Manager at Wyndham Garden Hotel Mexico City-Polanco, responded to this review, April 23, 2014
Dear Guest

Thank You for your opinión and recomendation of our hotel. We hope you come back soon.

Best Regards,

Rosario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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151 reviews from our community

Traveler rating
    46
    59
    30
    9
    7
See reviews for
18
23
8
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Washington, District of Columbia, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed March 1, 2014

Small rooms
Dark corridors
The bed was too short so I had to sleep diagonally
No central heating, had to borrow an electric heater that did a poor job
Disappointing breakfast choices
Excellent location though and clean room

  • Stayed February 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyndham_10, General Manager at Wyndham Garden Hotel Mexico City-Polanco, responded to this review, March 14, 2014
Thank you very much for your feedback, we will work every day to improve our job. .Respect on the size of the beds, our beds are double beds and King, in your next visit I will gladly reserve a room with King bed.
as for breakfast, we have in most of our rates ... the continental breakfast but we also have the choice of American breakfast.
I hope us the opportunity to serve you at your next visit to Mexico City, I will gladly do your reservation directly to give everything you need.
Thank you again,


Rosario
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alcobaca, Portugal
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 21, 2014

Great for business professionals, easy location to go for meetings in the Polanco district. I would like to see a better menu and more live bar scene. Great place for casual business meetings and beautiful views on the rooftop.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyndham_10, General Manager at Wyndham Garden Hotel Mexico City-Polanco, responded to this review, February 28, 2014
Dear Guest!

Many thanks for your feedback, I promise that we will work to give change to the menu.
I hope to return very soon.

Best regards-
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Lisbon, Portugal
Top Contributor
84 reviews 84 reviews
14 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 18, 2014

It is a very small hotel with small rooms and small beds, but it has the advantages of being small. if you are in business and spend to little time in the hotel it could be Ok and it is quite economic compared with others. Nice service, always considering you in every moment and worried if you are ok and enjoying the stay.

Room Tip: ask a room with view to the castle, also visit the top floor restaurant, it has a great view.
See more room tips
  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyndham_10, General Manager at Wyndham Garden Hotel Mexico City-Polanco, responded to this review, February 28, 2014
Dear Sr. Guedes
Thank you very much for your good comments about the hotel and our staff, was a pleasure that you stayed with us,

Hopefully come back soon.

Rosario
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basel, Switzerland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2014

Nice big 'living room' with table, chairs, sofa and tv for work with good wifi. Then good clean main bedroom with tv for relaxing! Great view of Chapultapec Castle from 10th floor dining area, and also quiet. Starbucks across the road for that early morning caffeine fix. Food in restaurant pretty good too. Enjoyed my stay.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyndham_10, General Manager at Wyndham Garden Hotel Mexico City-Polanco, responded to this review, February 28, 2014
Dear Guest:
Thank you very much for every one of your comments, I am very pleased that your stay has been happy. We look forward with great pleasure.
Best Regards,

Rosario
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evansville, Indiana
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed February 12, 2014 credit card Amex Card Member Review

Hotels is consistant and in a good area. Only complaint beds are very small... european type in most rooms. Not much to do within walking distance but not too long of a cab ride from restraunts, things to see etc.

Stayed January 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyndham_10, General Manager at Wyndham Garden Hotel Mexico City-Polanco, responded to this review, February 14, 2014
Dear Guest, Michael.

Sorry for the inconvenience you had with the size bed ,I want to comment that we have another kinds of rooms with King size Bed and two double beds. On your next visit will glady assign you a room with a king bed. Look forward to your trust and return to us,

Warm regards,

Rosario
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 8, 2014 via mobile

This was our second stay at this property. The hotel is located in the posh polanco area of Mexico City. Walking distance to Starbucks, 7 eleven and some local restaurants. It also serves continental breakfast and a welcome drink at the rooftop overlooking the Castillo de Chapultepec. Hands down this is a safe bet for business or pleasure...

Stayed February 2014, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyndham_10, General Manager at Wyndham Garden Hotel Mexico City-Polanco, responded to this review, February 11, 2014
Dear Guest!

We appreciate all your comments and recommendations for our hotel, we passion is the customer service.

We waited on his third visit to this great city.

Warm regards

Rosario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden Hotel Mexico City-Polanco

Address: Leon Tolstoi No. 22, Mexico City 11590, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #88 of 286 Hotels in Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wyndham Garden Hotel Mexico City-Polanco 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Wyndham Garden Hotel Mexico City-Polanco

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