My 80 year old mother, my husband and I stayed at the St. Regis over Thankgiving for 5 nights. I was also 6 months pregnant. Needless to say, my husband was nervous despite over a dozen trips to Mexico given the "condition" of our small travel party. We took advantage of most of the services offered by the hotel because we weren't able to be very adventurous or flexible this trip. The St. Regis was the perfect hotel for us.
The rooms were fabulous. They were a nice size and very luxurious with a great bathroom that included a small tv in the mirror.
We had room service everyday for breakfast and/or dinner. It was hot and delicious and fairly reasonable for room service at a hotel of this level. We also dined at J&G twice, once for lunch and once for dinner. The service was excellent and the food was delicious. I also highly recommend the Sunday brunch at Diana. We have no complaints about the food at this hotel.
We also asked a doorman about a restaurant within walking distance. There are several. We enjoyed La Lanterna Italian restaurant. Just go right out of the hotel and walk a block and then cross the street. It was very close, very reasonable and very good. They have menus in English which makes it easy.
We used the hotel concierge to get tickets to the Club America / Toluca football game. She got us excellent seats! We were so pleased and my husband and I really enjoyed the atmosphere at Estadio Azteca (we were wearing Club America jerseys- I don't think the Toluca fans that got beer poured on them a few rows in front of us shared our opinion!) I want to add that we are not Latino and only speak Spanglish and we managed just fine. It was a great experience!
We used the hotel's drivers extensively starting with picking us up at the airport. The driver was waiting for us right where the hotel said he would be. The suburban was large and comfy and was supplied with cool water. We asked that he stop at a store on the way to the hotel so we could buy water for the room and he was happy to oblige.
We also got a hotel driver to take us to the football game. Juaquin did a great job navigating the awful Mexico City traffic and dropped us off in the perfect spot so we didn't have to walk around the stadium to get to our seats. We were so happy with Juaquin that we requested him several times. He took us to the San Angel market and recommended a wonderful place for brunch. He took us to a great little silver shop when we asked about it. It worked out that it was right on the way to the airport when we were leaving. We got some special pieces for the baby. Very sentimental.
The St. Regis is very intuitive. We asked for a driver to take us to the Anthropology Museum. We got Silvario this time. He was perfect (coincidence? I think not!). He offered to be our tour guide. Not high pressure, but just an offer as he is also a certified tour guide. We talked it over and decided that we'd love to have a tour guide because he could get us to the highlights quickly because we only had a couple of hours at the museum. Silverio was incredible. His English was impecable (everything is in Spanish) and his knowledge was impressive. His pride in his country showed in his love of its rich history. He was worth every penny we paid for his service. In fact, I prearranged a guided tour of the pyramids and Xochimilco before we left home with a guide that was highly recommended and honestly I regreted it after spending an afternoon with Silvario. He was better and really no more expensive and his car was A LOT more comfortable than our other guide's.
Bottom line is this hotel is great because the people who work there are so wonderful. When the hotel's driver can outdo a tour guide who is highly recommended on the internet, you've got something special. That is what I love about Mexico. The people are so multifaceted and friendly. We had a wonderful time and most of that was due to this great hotel!
- Official Description (provided by the hotel):
- The St. Regis Mexico City is located at Paseo de la Reforma, a key financial and business district as well as a center for social life in the Mexican capital. The hotel enjoys a strategic location in front of the Glorieta de la Diana Cazadora, a meeting point between the Bosque de Chapultepec museums, Polanco business district and the Centro Histórico. The airport is a mere 45 minutes away. ... more less
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- Also Known As:
- The St. Regis Mexico City Hotel Mexico City