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“Nothing special” 3 of 5 stars
Review of Ramada Reforma

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Ramada Reforma
3.0 of 5 Hotel   |   Puente de Alvarado No 22 | Col Tabacalera, Mexico City 06030, Mexico   |  
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Ranked #174 of 282 hotels in Mexico City
Seattle
1 review
“Nothing special”
3 of 5 stars Reviewed July 16, 2012

I was there this last end of june, The rooms are good, but the attitude of the staff was awful, no smile no thanks no nothing, the location is enough goodThe rooms are good, but the attitude of the staf was awful, no smile no thanks no nothing, i expect dont come back again

Room Tip: dont expect hospitality
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  • Stayed June 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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83 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • Russian first
  • Spanish first
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English first
London, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 25, 2012

We stayed 2 nights there. This hotel is close to Zocalo and all the main attractions of the city.Our room was large and the bed extremely comfortable. There is free wifi and coffee maker in the room.The only mistake was to order a continental breakfast which is a joke as they serve you a cup of coffee and 2 toasts with butter and jam. Go for buffet breakfast which is good and substantial. Overall good value for money.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hammond, Indiana
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 27, 2012

This Ramada is close to the city attractions and yet located in a relatively quiet area, away from main roads. Breakfast and coffee/tea maker in room, and free Internet are good values not available with several high priced American brands in the nearby main thoroughfare. The room is quite small, by American standards, however. The shower area (no bath tub) is rather small, too. Although the clock in my room did not work, wake up service was good with a second call after 10 minutes. Staff was friendly and helpful with English translation and calling a cab, etc. Not sure about the a/c noise in hot weather.

Room Tip: Rooms in higher levels facing away from the front are a bit less noisy at night.
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  • Stayed February 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Los Angeles, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 22, 2010

I am a mother of 3 and we went to mexico city to celebrate the bicentennial. i have to stay this is the worse hotel we stayed. all the bed linens were consistently soiled and at one point there was blood on the sheets. my daughter got a rash from the bed linens, it got so bad we had to change room. the staff at hotel are hostile and are not friendly. i asked to speak to the manager after the bloody sheets but it took over a day for him to speak to us. the bathrooms are in poor condition. there wasnt even a clock in the room! the only good thing about this hotel is that it has a pool which most hotels in this price range do not have. the wireless service would not connect in our room, my daughter had to sit in the hallway in order to get service, that or go to the lobby.

Stayed September 2010, traveled on business
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north america
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
Reviews in 11 cities Reviews in 11 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed July 31, 2009

THE RAMADA REFORMA is tricky,,manager is selling old and dated JENA hotel rooms as ramada standard rooms( those rooms arent standard are ugly and tired, pretty bad ones belive me)

i book via marsans for 2 nights, after check inn i open the door and i found an old bed hard as rock and linen of Jena hotel. ( formely jena hotel )
as soon as i stare at room i return and ask for an explanation and change room, finally in order to get the real ramada rooms ( they sell those rooms like SUPERIOR ONES WHEN Those rooms are just standard ramada rooms)
at the end they refuse to give the ramada room, so i pay another 50 usd in order to get my room.
please just make reservations on www.ramada.com

pros:

the ramada rooms ( superior ones) are fine, new bed linen soft and cool to sleep in.
coffe maker, flat screen and laptop safe in room.

cons:

HORRIBLE AREA is not reforma avenue but a near street where prositutes hang by night and drunk people also not safe after dark belive me , even there is a metro station right in the back of the hotel corner, after 7pm the area become ugly and fell unsafe. so if you decide to stay here, please dont go by night on yourself , grab a taxi fron the hotel and dont use bus or sub.
if you plan to visit mexico city and stay safe at night its ok, as long you dont mind dont go out after dark ( belive me is an ugly are by night )

i would not stay again EVER..

I PREFER EMPORIO REFORMA HOTEL NICE HOTEL SMALL LUXURY HOTELS OF THE WORLD
WWW.SLHW.COM

OR stay in holiday inn zocalo www.ichotels.com

but not hotel jena tricky ramada reforma ( the real name must be RAMADA TABACALERA OR RAMADA HIDALGO)

so my advice is to choose a better hotel and even cheaper with LOTS OF FACILITIES AND NICE SUROUNDIG AREAS LIKE ZOCALO ( DOWN TOWN MEXICO CITY CENTER)

the best option in zocalo is the new hampton inn, breakfast buffet include ¡ ¡ great stay with soft bed and luxury linen.

  • Stayed October 2008, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alaska
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2009

Staff: Friendly, helpful staff. Very welcoming and nice especially when you don't speak Spanish. They made us feel very welcome. Helped us find our way around. Helped us find tours at reasonable rates.

Room: GREAT. clean. nice beds, nice blankets, tv, phone, wireless internet available for free (we didn't have our ipod though). Bright, airy, cheerful atmosphere. Water ok to drink from tap. Air conditioning was perfect and you could adjust to your liking. EXCELLENT.

Pool: very nice with a whirlpool attached. Nice place to let your kids get some energy out while you can rest on the reclining chairs or sit at a table. Sunroof so sun comes in during day. Bar with tv right at pool.

Location: Location wasn't that great but wasn't really far either from the Alameda park and Centro Historico / Zocalo. Only about 40-50 pesos to get to the Zocalo by cab. $151 Pesos from the airport to the hotel. Not too far to walk (only 5 blocks from the Alameda park) but I was 7 weeks pregnant and didn't want to overdo it. One bad thing on location: there were prostitutes a block away. Ew. You don't stay here for the location. Once you're in the hotel, everything is great.

Free breakfast: the complimentary breakfast buffet was awesome with friendly quick staff. Yummy food. fresh fruit and juices. coffee. hot and cold food available.

Cost: it costed us about 100 US per night but its worth the price when you have a family and are pregnant.

We'd definately stay here again if we ever found ourselves in Mexico City.

  • Stayed March 2009, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tampa, Florida
Top Contributor
78 reviews 78 reviews
25 hotel reviews
Reviews in 38 cities Reviews in 38 cities
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed October 24, 2008

My husband and I stayed here for two nights before heading out to Tlalpujahua, Mexico. We ended up coming back early and needed a room for 1 more night. The staff remembered us and gave us the same discounted rate we had paid for the other nights without asking for it. The room was very clean, and there was a separate sitting room. The staff was exceedingly friendly and warm. The bar/restaurant downstairs was very adequate and had good breakfasts. The beds are rock hard (I am told that is a common thing in Mexico). It did feel a bit dated but charming. THe upstairs pool and bar was closed so I cannot comment on them (the brochures made them look nice).I was impressed and would stay there again although I don't know when I will be passing through Mexico City again.

  • Liked — Friendliness, price, location
  • Disliked — mattress was hard
  • Stayed April 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Reforma

Address: Puente de Alvarado No 22 | Col Tabacalera, Mexico City 06030, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #174 of 282 hotels in Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Reforma 3*
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Also Known As:
Ramada Reforma Hotel Mexico City
Ramada Mexico City
Ramada Reforma Mexico City

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