THE RAMADA REFORMA is tricky,,manager is selling old and dated JENA hotel rooms as ramada standard rooms( those rooms arent standard are ugly and tired, pretty bad ones belive me)
i book via marsans for 2 nights, after check inn i open the door and i found an old bed hard as rock and linen of Jena hotel. ( formely jena hotel )
as soon as i stare at room i return and ask for an explanation and change room, finally in order to get the real ramada rooms ( they sell those rooms like SUPERIOR ONES WHEN Those rooms are just standard ramada rooms)
at the end they refuse to give the ramada room, so i pay another 50 usd in order to get my room.
please just make reservations on www.ramada.com
the ramada rooms ( superior ones) are fine, new bed linen soft and cool to sleep in.
coffe maker, flat screen and laptop safe in room.
HORRIBLE AREA is not reforma avenue but a near street where prositutes hang by night and drunk people also not safe after dark belive me , even there is a metro station right in the back of the hotel corner, after 7pm the area become ugly and fell unsafe. so if you decide to stay here, please dont go by night on yourself , grab a taxi fron the hotel and dont use bus or sub.
if you plan to visit mexico city and stay safe at night its ok, as long you dont mind dont go out after dark ( belive me is an ugly are by night )
i would not stay again EVER..
I PREFER EMPORIO REFORMA HOTEL NICE HOTEL SMALL LUXURY HOTELS OF THE WORLD
OR stay in holiday inn zocalo www.ichotels.com
but not hotel jena tricky ramada reforma ( the real name must be RAMADA TABACALERA OR RAMADA HIDALGO)
so my advice is to choose a better hotel and even cheaper with LOTS OF FACILITIES AND NICE SUROUNDIG AREAS LIKE ZOCALO ( DOWN TOWN MEXICO CITY CENTER)
the best option in zocalo is the new hampton inn, breakfast buffet include ¡ ¡ great stay with soft bed and luxury linen.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.