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“Worth the money” 5 of 5 stars
Review of Xel-Ha

Xel-Ha
Michoacan, Mexico City 06170, Mexico (Hipódromo Condesa)
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Ranked #56 of 1,661 restaurants in Mexico City
Price range: $15 - $20
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Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
Neighborhood: Hipódromo Condesa
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Worth the money”
5 of 5 stars Reviewed April 16, 2014

I took the 4 parks package and stay in a non all inclusive hotel because 4 day out of the 7 I was going to be cover with this package meals. Friend staff in all the buses and attractions we visit.

  • Visited September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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58 reviews from our community

85% Recommend
    30
    20
    7
    0
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New York City, New York
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Awesome”
4 of 5 stars Reviewed April 14, 2014

Only one thing I would change if I could turn back time is to have MORE pics taken for that flash drive purchase. Only had like 7 pics taken but still a priceless purchase.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aldershot, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“One of best days of my life..”
4 of 5 stars Reviewed March 24, 2014

This day out is amazing and everyone should experience, it's 99% water based so your in water mostly all of the day. They have a few restaurants that are buffet, they are okay food, crowded but okay buffet food. Unlimited drinks is a bonus too. This was all included with our day out we booked through Thompson so not sure if everyone gets those privileges. It's a lot of walking too, so be prepared to walk and swim. Snorkelling is great so many beautiful fish, truly amazing to see, the river and water is so clean and clear it's beautiful. The only issue we had was the photos, throughout the day the staff take your pictures and it seems like a great idea to get some however at the end we realised how expensive the photos are. $79 for all your photos on a USB. I think that's way too much money and a bit of rip of but we paid it because you do get unbelievable photos e.g. With parrots. But overall an amazing day that everyone should try. Great laugh.

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Telford, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Brilliant! ”
5 of 5 stars Reviewed March 20, 2014

Firstly I thought this was an expensive trip, although we did go for the top package with the dolphins. It was a once in a lifetime opportunity so why not? The all inclusive foods were great, kind of what you expect in an all inclusive hotel/resort. The lazy river was a dream and the snorkeling was so cool with all the under water wildlife although while snorkeling you do have to be wary of the other guest in the park who are relaxing in the rubber rings!
We paid to have some photos with the dolphins we got 70ish photos on a memory stick for £100 ($165) which I thought was astronomical prices but like I said its a once in a lifetime opportunity for some. You could pay like £300+ ($500ish) for some of the other photo packages, you must be nuts to buy that. There is enough to do and see throughout the whole day and in my opinion (If you have the money) it's well worth a day out. Oh and the dolphins perform some wicked cool tricks and even push you up in the air from the bottom of your feet, that's a must!....

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Senior Reviewer
10 reviews 10 reviews
3 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Amazing beautiful setting”
5 of 5 stars Reviewed March 9, 2014

We came here to swim with dolphins which was amazing. Loads of time with the dolphins and amazing setting to do so. Xel-ha is just beautiful ( but very difficult with a 2year old. It would have been helpful on arrival to know that you could hire a buggy for use in the park as we didn't realize the size of the park and found it very difficult with our child. But we still had fun. The snorkel is amazing. You can hire snorkel equipment from near the toilets (take some money to hire them). You can swim with dolphins,mantees for extra money too. The food is great. Service in the restaurant is something to be desired. You can have photos taken with different animals but the photo itself is an extra charge. You can relax on the lazy river on a rubber ring of jump off a cliff (we did neither). Overall the dolphins where fab that's what we went for but the park is just so expensive and everything is just extra money. But defiantly glad we went.

  • Visited February 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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