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“nice break when you need it” 4 of 5 stars
Review of Teppan Grill

Teppan Grill
Hyatt Regency Mexico City | Campos Elíseos 204 , Polanco Chapultepec, Mexico City, Mexico (Formerly Teppan Grill & Tong Fong Sake Bar)
5550 83 12 34
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Ranked #791 of 1,742 restaurants in Mexico City
Price range: $37 - $75
Cuisines: Sushi, Japanese
More restaurant details
Restaurant details
Good for: Doing business, Special occasions
Description: A truly unique dining experience. Enjoy our selection of premium meat and seafood prepared right in front of your eyes, Teppanyaki style.
Cincinnati, Ohio
Senior Reviewer
8 reviews 8 reviews
8 restaurant reviews
1 helpful vote 1 helpful vote
“nice break when you need it”
4 of 5 stars Reviewed July 31, 2013

Not as gimmicky as hibachi grills in the US, but the food is very good. It is on the expensive side, but the staff is very courteous and the atmosphere is upscale, but quiet and relaxed.

  • Visited July 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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21 reviews from our community

66% Recommend
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Senior Contributor
33 reviews 33 reviews
28 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
“Excelent sushi”
4 of 5 stars Reviewed March 15, 2013 via mobile

Great prime matter in a comfortable ambiance. The service is efficient and the price according to the quality. Very much recommended for business or leisure. It has two private rooms which are excelent. The flambe hot sushi roll is a must.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
Top Contributor
187 reviews 187 reviews
120 restaurant reviews
Reviews in 38 cities Reviews in 38 cities
74 helpful votes 74 helpful votes
“Great option at the hotel district”
5 of 5 stars Reviewed December 24, 2012

We would usually head to Benkay, the other Japanese restaurant in (now) Hyatt Regency. Since standards had slipped, we thought we'd give Teppan Grill a try. The restaurant moved to a new physical space in the restaurant, and had a chic, modern decor. More importantly, they had high-tech new equipment that absorbed all the smoke from the teppanyaki so that we don't go out smelling like food.

We were surprised by the selection of the food (we thought it was just grill stuff). We shared tempura (not traditional Japanese tempura you'd expect, but hey it was crispy) and a Mexican roll. The Mexican roll was not bad, but of course nothing close to Japanese standards (rice was falling apart). We order black code, shrimp and US rib eye for the teppanyaki. There wasn't much showmanship which was what I was expecting, but the chef did a good job cooking and seasoning the food. It wasn't too salty, and you can taste the freshness of the ingredients.

Lastly, we were peckish for dessert and we opted for the ice cream tempura. Instead of the usual scoops of ice cream dipped and fried tempura stuff, we had what looked like a sushi roll with ice cream in the middle, chocolate coating and the tempura/ peanut crust on the outside. It was aesthetically pleasing and surprisingly delicious (expect for the bean sprout garnish at the bottom).

Having said all this, it is not a cheap place to dine, but good option for a special occasion.

Visited December 2012
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Bay Area, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“ISO real teppanyaki chefs, please.”
2 of 5 stars Reviewed July 14, 2011

I went with a colleague and tried the place out since we were staying at the Nikko Hotel. Since this is a Japanese hotel and I've stayed at a couple other Nikko Hotels in the world, I thought it might be good. Unfortunately, I was gravely wrong.

Where do I begin.....?

Let's start with the good parts. Ambiance was good and the decor was nice. The teppanyaki chef was nice.

Okay, what else.....

First of all, this is a 4-star hotel, there should be 4-star service. Second, it's a Japanese restaurant in a Japanese hotel, there should be even better service on top of that. We waited 15 minutes to get waited on. It was confusing who the captain was and who were the bus boys and for simple things like drinks, they never came until we flagged down more than two people. I know they were not understaffed last night because there were a ton of people working, but somehow, they were able to get it all wrong. I don't know what the rush was, though, because the waiters and even the managers were literally running around; so much so that one tripped over my coworker's chair! That was a new one to me. A couple times we heard what felt like pots crashing in the restaurant. That's also a new one (in this high end of a restaurant).

Now, let me talk about the food. Our teppanyaki "chef" seemed like it was the first day on the job because she was trying every way not to make a mistake. Sure, Benihana is more showmanship rather than decent food, but this was neither. The chef took her time cutting and flipping the food, trying so careful not to do it wrong. That's not the worst of it. Overly salted, yet completely bland and overcooked surf and turf. The fish was fishy and rubbery and the steak was so salty and rubbery, it was inedible. Okay, I'm Asian, but how do you mess up fried rice?? Bland and too much soy sauce. Every single piece of meat and vegetable I had to use the dipping sauces. Strangely, before she started our meal, she asked if we liked spicy; nothing had flavor.

I believe in Mexican time, but it took almost 2.5hrs for us to order and get all of our food. We either were starving in the beginning, or lost our appetite to finish the food at the end. By the time our food was finished cooking, it was 11pm and we just wanted to get out of there so bad we didn't wait for the dessert.

In the end, two people ate for MXN 1400 ($120)!! OUCH. Never again.

  • Visited July 2011
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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São Paulo, Brasil
Contributor
13 reviews 13 reviews
13 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“OMG! MUST VISIT”
5 of 5 stars Reviewed November 7, 2010

The environment is very welcoming. Service quality is great and the food, is awesome. Please try the ceviche.

    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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