I stayed hear because I had a basic trust in the Camino real brand but to my surprise this hotel does not have the same standarts and do have a high price

Caution! Hotwire claims this is a 4 star hotel. This is not the case. Please take note.

The Hotel in General is not bad. But there was furniture missing in the room, and other amenities missing that make it a 3-3 1/2 star hotel at best!

The Camino Real Expo is virtually across the street from the Expo Guadalajara exhibition site. That is perhaps this hotel's only good quality. It looks fine from the lobby, but the picture changes when you go to your room. Both hard and soft furnishings are worn, with wooden surfaces clearly in need of refinishing. Many of the room's lighting fixtures - including reading lamps - did not work. In the bathroom there are insufficient and greying bath towels and a total absence of wash cloths.

The big problem, however, relates to room security. The door to my room did not lock/close easily and while I recognized this early on and pulled hard to make sure that I heard the click of the lock, house keeping staff did not do so and I returned to the room twice on different days to find the door unlocked. Nothing was lost; complaints to reception helped but that offered no real guarantee.
Guests are billed for drinking water and for internet connections. The restaurant is a grim place with overpriced Italian food.

A promised electronic copy of the official factura has never turned up, despite return trips to reception to inquire. There are too many other hotels in the vicinity for anyone to make the convenience of the Camino Real's location a determining factor.

I had read before that one prior person had their belongings stolen, in spite of great security. My safe was broken and I got cleaned out of my Christmas money, not once but twice. I reported it and they did nothing, other than the mangaer is not around and convinintly would return the day of my departure. Then another guest reported their ipod stolen. To get to the room you need to go past security, use a magnetic key and have all the time in the world. they went trough the closet, my clothes and the borken safe. They never fixed the safe and then returned for more money. In spite of leaving my nephew in charge, they refused to review the digital tapes to see who went in and when. AVOID THIS DEN OF THIEVES. I AM THE THIRD GUEST IN A SHORT AMOUNT OF TIME. AN INSIDE JOB FOR SURE.