The service at Hotel Morales in Guadalajara was of a very high quality. The Captain of the Bell Boys, Jose was of considerable assistance to us. He spoke excellent English and gave us good recommendations for day trips. We asked him to assist us by arranging bus tickets for our trip to Guanajuato. He ran out of the hotel and was back with 10 minutes with our tickets in hand. We were most grateful for this as we could not have done it so quickly ourselves. It gave us time to relax after our day trip to Chapala and Ajicijic which Jose recommended to us.
Other staff were also obliging and helpful and did not "get in your face" as some hotel staff are inclined to do. The next time we are in Guadalajara we will stay at Hotel Morales