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“Raises the Bar for Other Alofts” 5 of 5 stars
Review of Aloft Guadalajara

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Aloft Guadalajara
3.5 of 5 Hotel   |   Av. de las Americas 1528 | Colonia Country Club, Guadalajara 44637, Mexico   |  
Hotel amenities
Ranked #21 of 116 Hotels in Guadalajara
American in Arabia
Top Contributor
151 reviews 151 reviews
67 hotel reviews
Reviews in 44 cities Reviews in 44 cities
64 helpful votes 64 helpful votes
“Raises the Bar for Other Alofts”
5 of 5 stars Reviewed July 3, 2014

I have nothing but praise for this hotel, and thoroughly enjoyed every minute of my 2-day stay. Even before my arrival, when Sr. Miguel Angel Bautista kindly emailed me with answers to all my queries, I could sense that my stay would be fantastic.

The staff are all young, professional and super friendly. Upon arrival, the check in was swift and I was given an upgrade to a lovely 1-bedroom suite on the 21st floor. Even though I'm an SPG platinum, Aloft hotels do not usually do upgrades, so I'm especially grateful that this property has upped the bar on this. The floor-to-ceiling windows afforded me a breathtaking, panoramic view of the city and surrounding hills, which I enjoyed to the hilt while working at the long desk. The suite was very spacious, with a large entry and a separate bedroom. The bathroom was huge and had another outstanding view from the glassed-in shower. My only quibbles are that there was not a very comfortable sitting option ( the chairs were plastic and the sofa more a chaise longue). In addition, the only TV was in the bedroom necessitating one be bed-bound to watch.

The included breakfast was limited, but good (coffee/tea, eggs, frijoles, and fruit). The gym had a good variety of equipment and the lap pool a good length.

The neighborhood was very verdant and directly across the street stood a small mall with a variety of restaurants ( Japanese, Italian, Mexican, Argentinian, Starbucks), a cinema and some shops.

I highly recommend this great-value property when in Guadalajara.

Room Tip: HIgher floors have spectacular views.
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  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herman R, General Manager at Aloft Guadalajara, responded to this review, July 7, 2014
Musqat.
First, I want to thank you for your positive comments referring your experiences in Aloft Guadalajara. We are very pleased to know that since you request inforrmation until you left the hotel all your request were taken care as a Starwood Hotel must be expected. I am very glad to know that you enjoy our facilities, certanly the suites have the most spectacular city view and also I'm proud of our talents like Miguel that constantly is aware of the guest needs.
Please let us know when you are comming back in town.
Best regards.

Herman Reeling
General Manager
Aloft Guadalajara
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54 reviews from our community

Traveler rating
    26
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 21, 2014

I stayed at this Aloft as an SPG member, and had a wonderful stay. I contacted the hotel in advance, as I was there for medical recovery, and Miguel Angel Bautista, the reservations chief, was extremely considerate and made sure that the hotel accommodated my requests. In fact, as someone who stays in Alofts regularly, I am pleased to say that this was the best Aloft experience I have had (and I always like Aloft). The staff was all extremely friendly and helpful. The room was exceptionally clean. The view was gorgeous (a view of the whole city), and the location was convenient. As I was confined to the room for three days straight, the fact that all these aspects were so well taken care of made a real difference to me. If you are going to Guadalajara, I highly recommend this Aloft.

Room Tip: Higher floors have amazing views.
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  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herman R, General Manager at Aloft Guadalajara, responded to this review, June 27, 2014
Dear Rollie,

Thank you for the great review of our hotel! It was a pleasure to have you as our guest. We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Herman Reeling Brouwer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico city
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 2, 2014

Aloft is not a full service hotel, so think Holiday Inn Express with a modern fresh look. You basically let yourself in into this property; no one to help with luggage. The main reason I chose the property was the extremely generous “Free Nights SPG Awards”. Based on points/value equation, this property is an excellent choice.

The location is in a growing “suburban” area with tons of traffic, so take transit times into account. I normally stay in Expo area, and getting into out of hotels there are much easier. Here, if you have a car, getting in and out is a pain because there not much turning space, with difficult to access parking.

Staff is not overly friendly and for the most part do not even acknowledge you . I asked for a wake call, never got it, I guess that’s why they have alarm clocks in the room. Daniel, at checkin was the friendliest and I mostly dealt with him. I asked for late checkout extension, and he said no problem.

The hotel definitely grew on me. I initially was turned off by the feel o walking into a converted warehouse with exposed concrete walls, but innovative design. There are mostly pluses with the room, the shower had lots of water pressure. There are ample lights. The beds were comfortable. Free fast internet. Getting to the room is very easy and fast, no need to walk through a lobby.

  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herman R, General Manager at Aloft Guadalajara, responded to this review, June 27, 2014
Google Translation
Estimado Ezra,

Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.

Atentamente,

Herman Reeling Brouwer
Gerente General
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Cabo San Lucas, BCS
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 21, 2014

This was our first stay in an ALOFT hotel and it certainly did not disappoint. We're Starwood fans and as SPG members, this hotel offers unbeatable value (so use your Starpoints)! Normally we stay in the Westin when visiting Guadalajara, however this trip we decided to try something new & we're so happy we did.

The hotel has a fresh design style and the modern, contemporary feel certainly appealed to us. From the "non-elevator" elevator music to the self-serve (yet still very cool & convenient) eatery & bar in the lobby, this hotel brought a refreshing change from the sleek, yet very business-like feel of the Westin, GDL. Danny & Patty, the front desk staff, were definitely (as torilove73 stated) "uber friendly", as were all of the hotel staff that we dealt with. I loved their energy and eagerness to assist with anything we needed.

The surrounding area is neat as well, and offers plenty of unique eateries adjacent to the hotel, as well as a couple of commercial centers which are within a 5 min. taxi ride. The Parque Lineal is just a couple blocks up and offers a great 1.2 mile jogging path with a number of exercise apparatuses along the way.

All in all, we thoroughly enjoyed our stay and found that the only thing we missed were the Heavenly Beds & bathrobes (funnily enough) offered @ the Westin. Kudos again to the staff for being awesome. We'll be back for sure!

Room Tip: Ask for a golf course view. You'll fall asleep to the city lights and wake up to manicured fairw...
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herman R, General Manager at Aloft Guadalajara, responded to this review, July 6, 2014
Cabo Chinito.
Thank you for your positive rank and comments about Aloft Guadalajara. I am very please to know that we meet your expectations and that you embrace our concept so nicely; also I want to thank you for taking time to let us know that our staff are doing well, we are proud of our talets, It is very important for Aloft team to know that our our efforts are on track to deliver a good service that make you feel in good energy, this is the real spirit of Aloft Hotels.
Come back soon.

Herman Reeling
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 13, 2014

Hotel is brand new, but it has everything I come to expect from ALOFT hotels. The design is chic, contemporary, but with a nice Mexican influence. If you know ALOFT hotels, then you won't be dissapointed. The staff was very friendly. Always accomodating and always lending a helping hand. Upon arrival you are greeted with a warm smile and hello. The bar area (although mostly empty when I was there) has a cool vibe. My bartender was engaging and offered up the best little Mexican treats from their restaurant menu. To me, this felt like a little piece of NYC in Guadalajara. I will definitely be staying here again.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herman R, Manager at Aloft Guadalajara, responded to this review, May 16, 2014
Hello JavC0

Thank you very much for share your comments about The Aloft Guadalajara Style, it is our goal to make you feel the Mexican taste inside Aloft modern and refreshing signature. I am very glad that our friendly talents make your stay special.
We are looking forward to welcome you again.

Regards,

Herman Reeling
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guadalajara, Mexico
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 15, 2014

Chic design. Uber friendly staff. Great location, some of the best food and entertainment in the city. Casino a cross the street as well. Nice pool! We liked everything about this hotel. One word of advice, it is not super close to the center but there are many easy options for transit from about $1 usd for public to about $5 for a taxi... or if you have a car, your golden!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herman R, General Manager at Aloft Guadalajara, responded to this review, April 17, 2014
Hello torilove73. Thank you very much for staying at Aloft Guadalajara and taking the time to share your comments. It makes me very happy that our privileged location and friendly talents have met your expectations; our challenge is to excel in your next visit.

Regards,

Herman Reeling
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Top Contributor
97 reviews 97 reviews
40 hotel reviews
Reviews in 44 cities Reviews in 44 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 31, 2014

Aloft is a very nice hotel in a great suburban location of Guadalajara, adjacent to the Guadalajara Country Club. It just opened and there are still some minor adjustments for the staff getting used to running the hotel, but all in all, it was a great experience.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herman R, General Manager at Aloft Guadalajara, responded to this review, April 15, 2014
Google Translation
Hola BrainDoc90,
Gracias por hospedarte en Aloft Guadalajara y por tomarte el tiempo en relatarnos tu experiencia. En estas semanas hemos hecho muchos cambios, esperamos puedas venir a visitarnos y nos brindes tu valiosa retroalimentación

Saludos,
Herman Reeling Brouwer
Gerente General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aloft Guadalajara

Address: Av. de las Americas 1528 | Colonia Country Club, Guadalajara 44637, Mexico
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #21 of 116 Hotels in Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Aloft Guadalajara 3.5*
Number of rooms: 142
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