I have nothing but praise for this hotel, and thoroughly enjoyed every minute of my 2-day stay. Even before my arrival, when Sr. Miguel Angel Bautista kindly emailed me with answers to all my queries, I could sense that my stay would be fantastic.
The staff are all young, professional and super friendly. Upon arrival, the check in was swift and I was given an upgrade to a lovely 1-bedroom suite on the 21st floor. Even though I'm an SPG platinum, Aloft hotels do not usually do upgrades, so I'm especially grateful that this property has upped the bar on this. The floor-to-ceiling windows afforded me a breathtaking, panoramic view of the city and surrounding hills, which I enjoyed to the hilt while working at the long desk. The suite was very spacious, with a large entry and a separate bedroom. The bathroom was huge and had another outstanding view from the glassed-in shower. My only quibbles are that there was not a very comfortable sitting option ( the chairs were plastic and the sofa more a chaise longue). In addition, the only TV was in the bedroom necessitating one be bed-bound to watch.
The included breakfast was limited, but good (coffee/tea, eggs, frijoles, and fruit). The gym had a good variety of equipment and the lap pool a good length.
The neighborhood was very verdant and directly across the street stood a small mall with a variety of restaurants ( Japanese, Italian, Mexican, Argentinian, Starbucks), a cinema and some shops.
I highly recommend this great-value property when in Guadalajara.