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“Great Place to Stay - Far from the City Center” 4 of 5 stars
Review of Hampton Inn by Hilton Guadalajara/Expo

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Hampton Inn by Hilton Guadalajara/Expo
3.0 of 5 Hotel   |   Av. De las Rosas No. 3030 & Av. Lope, Guadalajara 44500, Mexico   |  
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Special Offer
Regional Museum Package
Ranked #7 of 114 Hotels in Guadalajara
Certificate of Excellence 2014
Woods Cross, Utah
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
“Great Place to Stay - Far from the City Center”
4 of 5 stars Reviewed 4 weeks ago

I really enjoyed my stay in this hotel. The rooms were a good size and very nice. We had 4 people staying in one room with 2 double beds and I felt comfortable. The breakfast was good, the staff were very accommodating and spoke English well. Great place to stay if you want to be out of the way, but if you are looking to tour the city center or be close to downtown Guadalajara this place is a little out of the way.

Room Tip: Try and get a room with a view of the bridge that changes colors! So fun!
See more room tips
  • Stayed March 2015, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InverHoteles, General Manager at Hampton Inn by Hilton Guadalajara/Expo, responded to this review, 4 weeks ago
Dear Guest,

Thank you for taking the time to provide your feedback regarding our hotel, I feel very pleased knowing you could enjoy our service and comfort.

Your words make to all of us feel really motivated and make us happy to continue doing it even better.

On your next visit to Guadalajara not hesitate to book at Hampton Inn By Hilton Guadalajara Expo and can be assured that we will continue working on providing the best service.

Juan Carlos Mondragon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

221 reviews from our community

Traveler rating
    126
    79
    14
    2
    0
See reviews for
47
25
10
125
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
4 of 5 stars Reviewed March 16, 2015

My spouse and I love this hotel because of its locations and the hotel atmosphere is always quite. Easy to get in and out of the hotel, spacious private open 24/7 parking structure. The rooms are big and great air-conditioning system.

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InverHoteles, Manager at Hampton Inn by Hilton Guadalajara/Expo, responded to this review, 4 weeks ago
Dear Guest

Thank you for taking the time to provide your feedback regarding our hotel, I feel very pleased knowing that you enjoyed every single detail of your stay with us.


It will be a pleasure to hosting you again in the future.

kind regards,

Juan Carlos Mondragon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Paso, Texas
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 24, 2015

So clean, new and very well situated. The WiFi is amazing is so fast and FREE, I will go there again and stay. Everyday we got 2 free beers in the lobby from 6 PM to 8PM and we were able to share with other guest the very nice lobby area. The transportation is by request but it was great and very very secure, free coffee every day and the breakfast buffet has a 100%.

Room Tip: Get a double room those are the BEST
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  • Stayed February 2015, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InverHoteles, General Manager at Hampton Inn by Hilton Guadalajara/Expo, responded to this review, February 27, 2015
Dear Guest,

Thank you for taking the time to provide your feedback regarding our hotel, I feel very pleased knowing you could enjoy our service, location and comfort.

Your words make to all of us feel really motivated Knowing that you enjoyed every single detail of your stay with us and make us happy to continue doing it even better.

On your next visit to Guadalajara not hesitate to book at Hampton Inn By Hilton Guadalajara Expo and can be assured that we will continue working on providing the best service.

Best Regards
Juan Carlos Mondragon C.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Top Contributor
134 reviews 134 reviews
51 hotel reviews
Reviews in 55 cities Reviews in 55 cities
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed February 14, 2015

The hotel is a good Hampton Inn, with all the comforts required by international travellers. Unfortunately it is located in an outlying town-district. This inconvenience is however balanced out by the many fringe benefits offered by the hotel: complimentary transportation from/to the airport, from/to the bus station and to down-town; complimentary breakfast; happy hour from 6 to 8 p.m., with complimentary beer and wine. On the whole it is an excellent hotel, to be recommended without reservations.

The hotel is modern, rooms are large, well designed and functional. Beds are quite comfortable, but double beds are only queen-size. The bathroom is ample and well appointed, with a pleasantly large shower and round-the-clock hot water. Air is conditioned by units installed in the rooms; they are efficient but somewhat noisy; unfortunately the windows are hermetically sealed, so it is necessary to keep the A/C running even when the external temperature is mild (a condition which occurs most of the time). The rooms are provided with safe box, pressing facilities and coffee making facilities, but there is no refrigerator. Drinking water is provided. The TV has a lot of entertainment channels plus the news channels CNN (in English and Spanish), BBC, TVE and DW (in Spanish and German). Cleanness and housekeeping are perfect.

Buffet breakfast is complimentary for all guests: food is Mexican style, good, abundant and varied, and I liked it very much. In the weekdays a complimentary "happy hour" is offered from 6 to 8 p.m., including soft drinks, beer and wine. The hotel has no restaurant. The lobby is very large and pleasant, with specific areas for working and relaxing; complimentary tea and coffee are available round-the-clock; various local newspapers are provided; there is a business corner with two computers and a printer. The staff is helpful and friendly.

The only negative point is the location, about 6 kilometres from the centre of the town. The area is pleasant but practically devoid of urban facilities; going down-town is possible by hotel shuttle, by taxi or by bus (# 258 stops just in front of the hotel); in any case it is a long ride, taking from 20 to 50 minutes depending on the traffic conditions and on the transportation means. There is a large supermarket across the street.

  • Stayed January 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InverHoteles, Director General at Hampton Inn by Hilton Guadalajara/Expo, responded to this review, February 16, 2015
Dear Mr. Marco

Allow me to express my sincere gratitude for the time invested in providing your feedback regarding our hotel.

Your words make to all of us feel really motivated Knowing that you enjoyed every single detail of your stay with us and make us happy to continue doing it even better.

We hope to see you soon again here at Hampton Inn By HIlton Guadalajara Expo.

Best Regards
Juan Carlos Mondragon C.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bozeman, Montana
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 31, 2015

Usually a hotel is just another hotel but Hampton Inn Expo went out of their way to make our stay extra special. The staff is to be commended for their attentiveness to our needs. They were a true pleasure and were willing to give us rides wherever we needed to go. The hotel also made great recommendations for dinner and excursions. The hotel location was great and it was extremely quiet for being in the center of things. Thank you for making this a pleasant stay. Readers, don't forget to tip the drivers and staff!! They earn it.

  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InverHoteles, Director General at Hampton Inn by Hilton Guadalajara/Expo, responded to this review, February 3, 2015
Dear Guest.

Thanks for having given a little time to share with us your comments about your experience with us is a great pleasure to know that our team did everything to ensure that you have the best stay in Guadalajara.

On your next visit to Guadalajara not hesitate to book at Hampton Inn By Hilton Guadalajara Expo and can be assured that we will continue working on providing the best service.

Best Regards
Juan Carlos Mondragon C.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Todos Santos, Mexico
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 27, 2015

We stayed here for 4 nights while exploring the city. We can't say enough positive things about our stay there. The hotel was quiet, comfortable and the staff was amazing. They really went above and beyond to make our stay enjoyable and to help get to several locations for dinners and exploration. We traveled extensively as business people and know when a hotel is a great place to stay, a good value, is clean and has an amazing staff. Thanks Hampton Inn Expo for making our trip and stay so very enjoyable.

Room Tip: 4th or 5th floor. Love the blackout shades for sleeping.
See more room tips
  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InverHoteles, Director General at Hampton Inn by Hilton Guadalajara/Expo, responded to this review, January 28, 2015
Dear Guest.

Thank you for the time that you spend on telling us how was your stay with us, we always are pleased to have you with us and I feel really happy to know that your stay at Guadalajara, including your stay at Hampton Inn Expo was great.

We appreciate your preference and we hope to see you soon again.

Sincerely
Juan Carlos Mondragón C.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed January 3, 2015

Thoughtful layout of hotel lobby and reception. The elevator was a bit small, but our room was large enough and pretty quiet, which is HUGE for me. Room was clean and did not smell of obnoxious chemical cleaning products. The thing that really merits praise with our stay was the hotel staff. They worked with us to create an itinerary while in Guadalajara and arranged for transportation to and from the hotel on more that one occasion. Very nicely done in both Spanish and English.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InverHoteles, Director General at Hampton Inn by Hilton Guadalajara/Expo, responded to this review, January 5, 2015
Dear Leanne W

Thank You for the time invested on leave us your comments about our services and facilities it´s really nice to know that you found your room as you expected and i feel very happy to know that our staff was helpful with your needs.

Best regards
Juan Carlos Mondragón C.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn by Hilton Guadalajara/Expo

Address: Av. De las Rosas No. 3030 & Av. Lope, Guadalajara 44500, Mexico
Phone Number:
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 114 Hotels in Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton Inn by Hilton Guadalajara/Expo 3*
Number of rooms: 143
Official Description (provided by the hotel):
Welcome to our Hampton Inn by Hilton Guadalajara/Expo hotel. Our inviting hotel, just a five-minute drive from Expo Guadalajara, features a free hot breakfast and transportation to the Miguel Hidalgo y Costillo International Airport (GDL) and the local area. This hotel is situated on Lopez Mateos Avenue, Colonio Chapalita, one of Guadalajara's most scenic communities. Walk to the city's most fashionable restaurants, bars and coffee shops, or travel 20 minutes to discover the cultural attractions of downtown. Our Hampton Inn by Hilton Guadalajara/Expo hotel has everything you need to enjoy your time away from home. Start your day right with Hampton's free hot breakfast. Even if you're in a rush, simply grab one of our free Hampton On the Run(R) breakfast Bags, available Monday through Friday. Re-energize with a workout in the modern fitness center or simply relax on the hotel terrace. Catch up with work in the free business center and enjoy free high-speed internet access throughout the hotel. Meet with friends and enjoy free coffee or tea and casual conversation in our hotel lobby, or retire to a comfy guest room and unwind on a clean and fresh Hampton bed™. Use the handy lap desk to work from the comfort of your bed or simply relax and watch TV. ... more   less 
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