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“Very comfortable, clean and convenient for the business traveler” 5 of 5 stars
Review of Hampton Inn by Hilton Guadalajara/Expo

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Hampton Inn by Hilton Guadalajara/Expo
3.0 of 5 Hotel   |   Av. De las Rosas No. 3030 & Av. Lope, Guadalajara 44500, Mexico   |  
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Ranked #4 of 114 Hotels in Guadalajara
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Very comfortable, clean and convenient for the business traveler”
5 of 5 stars Reviewed June 25, 2014

I used to stay at more expensive bigger hotels in my trips to Guadalajara, however, I changed to the Hampton Inn as it is well located. It is new, fresh and well kept. All rooms are non smoking-- this is a big reason why I choose it. It is CLEAN and smells clean! It is non-pretentious and has all the conveniences that I need as a business traveler. Breakfast is excellent. Fitness room is very nice. Internet access great. Good value with everything you need. The staff is wonderful and has come to my rescue when I have needed. Only potential disadvantage is that it has no restaurant, so you have to drive to a restaurant if you would like to have a nice meal. However, it is walking distance from a Supermarket and a couple of small eateries, which makes it extra convenient.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torre C, Gerente at Hampton Inn by Hilton Guadalajara/Expo, responded to this review, June 26, 2014
Dear Guest,

Let me express my sincere thanks for your feedback and for the time spent in sending your opinion. We are pleased that you gave to our hotel a high score and you liked the comfort and location of Hampton Inn Guadalajara EXPO.

We don’t have restaurant because the concept of the hotel is not a Full Service, we included the basic services as breakfast, internet, parking and others.

Thank you for your preference and will be a pleasure to have you again in our hotel, I remain at your service.
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183 reviews from our community

Traveler rating
    108
    64
    9
    2
    0
See reviews for
38
19
8
108
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2014

A great experience in Guadalajara! Being able to book free transportation around the city was a great benefit of staying here! The location is very convenient to the Guadalajara Expo. There are supermarkets nearby and a nice little restaurant down the street - Chai. Free beer in the evening in the lobby. Nice breakfast in the morning....loved the mango yogurt!

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torre C, Manager at Hampton Inn by Hilton Guadalajara/Expo, responded to this review, June 13, 2014
Dear Guest,

Thanks for taking the time to provide your feedback regarding our hotel, I'm so glad to know
that you could enjoy our service, location and comfort, but above of all I´m happy to hear that our teammates make you felt so good.

Hope to see you next time that you stay at the Hampton Inn by Hilton Guadalajara Expo. We really appreciate your review on Tripadvisor.

Sincerely,


Juan Carlos Mondragon C.
General Manager
Report response as inappropriate
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San Francisco, California, USA
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 3, 2014 credit card Amex Card Member Review

I used my Hilton points to stay at this hotel, it's a very clean hotel and staffs were very friendly. The breakfast was much better than the Hampton Inn in US but they didn't have Huevos Rancheros, which is my favorite Mexican breakfast item. The bed was quite comfortable and bath room is good size. Like other people mentioned, the A/C was a little annoying at night.

Stayed May 2014, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torre C, Manager at Hampton Inn by Hilton Guadalajara/Expo, responded to this review, June 4, 2014
Dear Guest,

Thanks for taking the time to provide your feedback regarding our hotel.

I really appreciate your comments about our hotel, the opinion of our guests are taken into account to make adjustments and changes to improve our services for you.

Hoping you will come back here to your home Hampton Inn by Hilton Guadalajara EXPO and you could please stop by and say hello.

Sincerely,

Juan Carlos Mondragon C.
General Manager
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Nantes, France
Top Contributor
51 reviews 51 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed May 20, 2014

I've stayed for 2 nights. Hotel has basic amenities but enough to spend a pleasant time. Staff was very polite, clean rooms, comfortable bed, and breakfast was good.
Location was convenient for me. 10/20min for most important business or buildings.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan Carlos M, Manager at Hampton Inn by Hilton Guadalajara/Expo, responded to this review, May 21, 2014
Dear Guest,

Thanks for your feedback and for the time spent in sending your opinion. Customers like you allow us to improve our services.


Thank you for your preference and I hope to see you next time that you stay at the Hampton Inn by Hilton Guadalajara Expo. I remain at your service.


Sincerely,


Juan Carlos Mondragon C.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 13, 2014

This hotel is close to many places in Guadalajara. Staff is very welcoming, rooms are of a good space, clean and confortable. They include a breakfast in the morning which could be a little better, and they also include a happy hour from 6 to 8 which can be nice to chill after a working day! I recommend this place if you are in Guadalajara for business and really use your room to arrive late at night and leave in the morning!

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan Carlos M, Manager at Hampton Inn by Hilton Guadalajara/Expo, responded to this review, May 14, 2014
Dear Guest,

Thanks for taking the time to provide your feedback regarding our hotel, of course I´m very happy to know that you could enjoy our service, location and comfort.

I hope the remainder of your trip to Guadalajara was most enjoyable.

Hope that next time that you stay at the Hampton Inn by Hilton Guadalajara Expo, you could please stop by and say hello.


Sincerely,


Juan Carlos Mondragon C.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aguascalientes, Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 9, 2014

The Hampton Inn Expo in Guadalajara is a good value and very convenient with good access roads that take you any part of the city. The staff is very efficient and friendly. The breakfast included with the room rate has a good variety and the breakfast area staff replenishes quickly both the food and coffee area and if you request something from them they are quick to respond to your request.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torre C, Manager at Hampton Inn by Hilton Guadalajara/Expo, responded to this review, May 12, 2014
Dear Guest,

Thanks for taking the time to provide your feedback regarding our hotel, of course I´m very happy to know that you could enjoy our service, location and comfort, but above of all I´m happy to hear that our teammates make you felt so good.

We work everyday to give you the best facilities and of course the best service, that is the reason that we really appreciate your comments.


Sincerely,
Juan Carlos Mondragon C.
Primary Correspondent
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San Diego
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 10, 2014

Stayed here for a week in March 2014, this is a new hotel at a great location, friendly staff and willing to accommodate every need. Breakfast was free with good options. A couple of short blocks from EXPO, nice safe walk. Highly recommend visiting "Tlaquepaque" (~ 30 minutes drive)

Room Tip: A Soriana store across the street is open 24 hrs.
See more room tips
  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InverHoteles, General Manager at Hampton Inn by Hilton Guadalajara/Expo, responded to this review, April 21, 2014
I thank you for choosing Hampton Inn by Hilton Guadalajara Expo to stay in Guadalajara, I am also glad to know that the location of the hotel was of your convenience and that .

I hope the rest of your trip to Guadalajara has been equally enjoyable.

Hopefully next time you stay at this your hotel Hampton Inn By Hilton Guadalajara Expo I can welcome you personally.

Juan Carlos Mondragon C.
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn by Hilton Guadalajara/Expo

Address: Av. De las Rosas No. 3030 & Av. Lope, Guadalajara 44500, Mexico
Phone Number:
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 114 Hotels in Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton Inn by Hilton Guadalajara/Expo 3*
Number of rooms: 143
Official Description (provided by the hotel):
Welcome to our Hampton Inn by Hilton Guadalajara/Expo hotel. Our inviting hotel, just a five-minute drive from Expo Guadalajara, features a free hot breakfast and transportation to the Miguel Hidalgo y Costillo International Airport (GDL) and the local area. This hotel is situated on Lopez Mateos Avenue, Colonio Chapalita, one of Guadalajara's most scenic communities. Walk to the city's most fashionable restaurants, bars and coffee shops, or travel 20 minutes to discover the cultural attractions of downtown. Our Hampton Inn by Hilton Guadalajara/Expo hotel has everything you need to enjoy your time away from home. Start your day right with Hampton's free hot breakfast. Even if you're in a rush, simply grab one of our free Hampton On the Run(R) breakfast Bags, available Monday through Friday. Re-energize with a workout in the modern fitness center or simply relax on the hotel terrace. Catch up with work in the free business center and enjoy free high-speed internet access throughout the hotel. Meet with friends and enjoy free coffee or tea and casual conversation in our hotel lobby, or retire to a comfy guest room and unwind on a clean and fresh Hampton bed™. Use the handy lap desk to work from the comfort of your bed or simply relax and watch TV. ... more   less 
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