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“Very Well renewed hotel” 5 of 5 stars
Review of Presidente InterContinental Guadalajara

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Presidente InterContinental Guadalajara
4.0 of 5 Hotel   |   Av Lopez Mateos and Moctezuma | crossing the street you will find Mall Plaza del Sol, Guadalajara 45050, Mexico   |  
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Ranked #14 of 113 hotels in Guadalajara
Mexico City, Mexico
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Very Well renewed hotel”
5 of 5 stars Reviewed April 11, 2013

Very nice hotel for business and family. It has been renewed and It looks very good. Service and spa was great. I think It is an excelent option for business and family proposals. It is very clase to other restaurants

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gustavo S, Manager at Presidente InterContinental Guadalajara, responded to this review, April 24, 2013
I thank you for sharing with us your recent experiences at Presidentente Intercontinental Guadalajara, It is a pleasure to hear, that our staff and our facilities exceeded your expectations.

We are looking forward to welcome you again

Sincerely,

Gustavo Staufert
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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224 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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English first
Monterrey, Mexico
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 8, 2013

Service is great! Perfect for business meetings.

Make sure you upgrade to the business floor, it includes breakfast, quiet room and acess to the business area.

The hotel is across the street from a mall and close to go anywhere in the city.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 8, 2013

We stayed at the Intercontinental in Guadalajara recently for a wedding and had a pretty good stay. This property isn't as nice as other Intercontinental properties, but was nicer than a lot of the other hotels we looked at in Guadalajara.

For the most part this was a stay without many problems. Our room was clean and spacious. The staff was always helpful. The food was excellent, and breakfast was free (and delicious!) as part of the club room booking.

Two small hiccups were: check-in was much delayed, and after a day of traveling to get there, having to wait for four hours for our room wasn't great (mind you, this was well after the normal check-in time...it's not like we arrived at 10 a.m.). Also, the hotel needs to invest in some better gym equipment. What they have is old and not in good shape - squeeky gears, etc. And, there are no weights. It would have been nice to have at least some hand weights to use. Having stayed at several other Intercontinental properties, I had higher hopes for the gym.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Michigan, United States
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 8, 2013

All the amenities you expect for a top of the line hotel. I liked the fact that is across the street from a mall so after work you can go do some local shopping and people watch.
Breakfast is also very good.
I have seen a pool which didn't look anything special but I actually never used it the couple of time I have stayed there.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt, Germany
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 30, 2013 via mobile

Great Hotel, very Nice room and a outstanding breakfast buffet. Huge variety of fruits omelette is made up on request at the show kitchen.

I stayed on level 22 and had a beautiful room. The only thing not perfect was the shower that changes it's temperature multiple times during the shower :)

Other than the shower. Perfect hotel to a very reasonable price.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guatemala City, Guatemala, Guatemala
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 27, 2013

I stayed at a suite in the 20th floor or 21st I cant remember but the vie was wonderful and the room so comfortable with a large shower where I spent a lot of time after being in Guadalajara city. The Hotel is very close to the exclusive area of Zapopan and close to many restaurants and bars if you want to have night fun. I completely recommend this hotel even if is just for a business trip or a long stay in Guadalajara.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Moody
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 12, 2013

I stayed last week from Sunday to Thursday and it was perfectly fine. I spent a little extra to upgrade to a Jr. Suite in the Executive area (room 1701) and it was bright and modern and well worth the minor upgrade charge per night. Large master with TV, very big bathroom with a huge soaker tub, a large walk-in Shower with two shower heads and a large closet. There was a separate living room and big desk to work at. My bed had lots of plugins for my electronics. The decor was white with a splash of colour. I faced west and could see a beautiful sunset each night. Bed was comfy and they even brought the requested foam pillows. The secret seems to be to get on the 17th floor or above as my co-workers were on lower floors and did not have as nice of a room as they had not been remodeled yet.

One side note: put your chain on at night (I know -seems obvious). One of my co-workers did not and had a maid (or one that looked like a maid) use her pass key to enter his room in the middle of the night. She clearly did not expect him there. There was no valid reason I could think of for an employee to just walk into a room without knocking in the middle of the night. Very suspcicious in my opinion, but he does not speak Spanish and so she may have said something to explain her presence at the time that he did not understand. When he reported this the next day it did not seem concerning to the front desk staff, so I am not sure if anything was done about that.

Staff was wonderful. They had a great buffet breakfast. don't miss the papaya and pinapple - so sweet and fresh. The chilaquiles were great as well.

Room service was prompt and the food was tasty. Don't miss the tacos Dorados. I actually received my wakeup call as requested.

Overall I would definitely stay there again on my next trip to GDL.

Don't miss El Sacramonto restaurant - easily my favourite meal of the trip. It is an eclectic place with very very good gourmet food, beautifully presented. Excellent service. terrific price ( 4 of us with appies, main course, 2 tequilas and one main desert came to around $100USD. If you want a real Mexican dinner (not Tex-Mex), this is a wonderful and charming place.

Room Tip: 1701 was great. see the detail in my review but it was a super room. It faced west and was very quie...
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Presidente InterContinental Guadalajara

Address: Av Lopez Mateos and Moctezuma | crossing the street you will find Mall Plaza del Sol, Guadalajara 45050, Mexico
Phone Number:
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Guadalajara
#5 Luxury Hotel in Guadalajara
#15 Business Hotel in Guadalajara
#19 Family Hotel in Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:4 star — Presidente InterContinental Guadalajara 4*
Official Description (provided by the hotel):
Completely remodeled.• Magnificent location across Plaza del Sol shopping mallwhich features more than 250 stores and restaurants,5 minutes away from Expo Guadalajara.• 4 Diamonds by the AAA, H Distinctive and HTDistinctive (High Technology).• 423 fully remodeled guestrooms.• “El Chante” Spa, Gym, Sauna, Steam, Jacuzzi, HeatedPool and Massages.• Chef’s Table (unique concept in town) y The ExclusiveTequila Collection Bar.• 21 different meeting rooms for up to 1500 pax.• 24 hour services: Gym, Business Center and RoomService. ... more   less 
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Also Known As:
Presidente Intercontinental Guadalajara Hotel Guadalajara
Intercontinental Guadalajara

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