The service was good by the pool. The front desk was helpful at check in and Esteban at the concierge offered to help us at every turn. However the phone service for information was less than satisfactory. Promised call backs and no reply. The breakfast restaurant "Decapolis" had a sign that said "breakfast for guests included in the room rate." Turns out that is not the case. Our bill was 1151.89 pesos for six (6) breakfast buffets. There was no offers from management to honor the notice..