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“Pleasant Surprise” 4 of 5 stars
Review of Laffayette Hotel

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Laffayette Hotel
3.0 of 5 Hotel   |   Av. La Paz # 2055, Guadalajara 44140, Mexico   |  
Hotel amenities
Ranked #80 of 114 Hotels in Guadalajara
Mexico City, Mexico
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Pleasant Surprise”
4 of 5 stars Reviewed November 24, 2009

I'll be honest, this hotel is not the Mandarin Oriental, but it was a great place for us to stay. The staff was friendly and knowledgeable, off street parking is free in their garage, and the price was great. The room and facility are in need of maintenance in general (broken chair, damage here or there,) but everything was clean and the shower was awesome. You can't beat the location for restaurants, shopping and nightlife. If you want to pay more in GDL you can, you can stay in a more fancy hotel. For me, I will choose the Laffayette for my next stay.

  • Stayed November 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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54 reviews from our community

Traveler rating
    2
    13
    16
    16
    7
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Morelia, Mexico
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed August 14, 2009

I looked for a medium priced hotel al Guadalajara and selected this one. Many years ago (more thn fifteen) it was my prefred choice at Guadalajara, but it grew older quicly and without grace. The neighborhood is still one of the coziest at Guadalajara but the hotel has a very poor maintenance, the so-called pool is a joke, the staff looks cheap and the sexual activity of my neighbors sounded as if they were at my bed, that by the way, was and felt terrible old. That was my last stay at this in other times remarkable hotel.

  • Stayed August 2009, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Région grenobloise
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 26 cities Reviews in 26 cities
85 helpful votes 85 helpful votes
2 of 5 stars Reviewed July 26, 2009

I booked this hotel because I was told on the phone that I would have an Internet connection in my room. On arrival, I was told that Internet was available only in the lobby. But this was not the only bad surprise on arrival. The hotel staff hardly spoke English, sometimes even none at all and all communication throughout my stay was therefore extremely difficult. As I arrived after 11 PM, the bar was already closed, there was no mini bar in my room (which normally is standard in 4 star hotels) and so I had to leave the hotel and go to a supermarket to get something else as water to drink. When I wanted to call home, the staff was unable to tell me what code I need to dial for international calls. Next morning the negatives continued as my TV switched itself on at 7 AM, probably as some kind of wake up call that of course I hadn't ordered. Although I had Spanish speaking colleagues ask at reception to switch this wake up TV off, the next morning the TV woke me up again at the same time. Eventually, I had to pull the plug every evening to wake up at a time of my own choosing. I only tried the breakfast the first morning (poor quality, slow service, waiters wearing unclean clothes) and then preferred to have it somewhere else. The positive thing you can say is that the rooms and the lobby are clean, but you can clearly see that the owners are milking a cash cow here: metal surfaces are severely scratched, towels frequently are completely worn out on the edges, etc. If this hotel had been advertised as 2 star, I would have given a better evaluation, but rating it as 4 star is just a joke.

  • Stayed July 2009, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Florida
1 review
1 of 5 stars Reviewed December 4, 2008

I read the reviews on this site before I booked the hotel. I saw the review from Khelm dated September 2006 and thought that this was just an unhappy person but to my surprise Khelm had the rating right on the money

If you goal is to save a few pesos and if you don't care about your health or comfort this might be the place for you.

I travel the world for Business and have been in many hotels, 3 star, 4 star and 5 star and at best this is a 3 star hotel. I have no idea how this place could be rated as a 4 star.

There are many negative things I can tell you about this place starting with the Staff's bad attitude, fountain as a pool, lack of cleanliness, hard beds, poor internet, paint peel from walls, no chain locks on doors, mold on bath mat, nasty smell in room, dirty carpet and much more . Since khelm"s review in 2006, this place has only got worse. Needless to say, I check out and found a better place because I value my health and comfort. http://www.laffayette.com.mx/ The photos on thier web site are much better then in real life and must have been taken many years ago.

JLS

  • Liked — !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
  • Disliked — !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
  • Stayed December 2008, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lebanon, New Hampshire
Top Contributor
130 reviews 130 reviews
79 hotel reviews
Reviews in 63 cities Reviews in 63 cities
282 helpful votes 282 helpful votes
2 of 5 stars Reviewed May 1, 2008

I stayed here during a business trip earlier this month. No one in our party plans to stay here again.

On a positive note, we enjoyed the neighborhood and the staff was friendly even if they were not knowledgeable about the area (they are only a few blocks from some of the nicest restaurants in Guadalajara, but no one at the front desk could recommend anywhere to eat or anything to do in the area) or about the hotel (the member of our party who had reserved a room with a king-size bed, was given the room with two doubles and those who needed two beds were given the king).

The carpets were so dirty and smelly that I couldn't bring myself to walk on the floor barefoot. Also, the sewage gas smell in the rooms was unbearable during the night. Mattresses were not very comfortable. And the service in the hotel restaurant was so slow and indifferent that I walked out after being seated and then being ignored for more than ten minutes -- and they probably still haven't noticed.

We had a meeting room off the lobby (El Salón Petite). No windows and no ventilation. Close to unbearable.

There are lots of nice places to stay in Guadalajara. This isn't one of them.

  • Liked — Staff was friendly
  • Disliked — Staff was not knowledgeable; rooms were dirty.
  • Stayed April 2008, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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MP
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 3, 2006

Where to begin. I can tell the story of this hotel in 5 facts

1. Lets start with the pool. We entered the lobby of the hotel, check in, and did what we always do; look for the pool. we saw a little pond in the center of the hotel, with a fountain and thought nothting of it. after 15 minutes of searching, we found out, that was to pool. About 15 feet at its widest spot, and 3 feet deep at most; it was dirty, cold, and had a nasty slime on the pools surface.

2. Next comes the staff. Yes, they spoke English, but they were rude, and mean. A girl in our travel group was walking into the lobby when a worker asked if she thought he was ugly, she said no, but he thought she said yes, yelled at her, and made her cry.

3. Next comes the elevator. It felt like a plane landing at the end, because you drop like 4 feet at the end. They feel like they're going to fall when they creak and groan as the climb SLOWLY to the top. Oh, don't bother looking at the floor gauge, its messed up and always read 8 or 9 or 1.

4. The floor was soft in spots, and wet with something, it smelled and wasn't clean.

5. The windows. Now no matter how much I research it, I cannot find out why there was a 5 inch gap on every window between the wall and the window frame. I could stick my hand out into the air. This helped explain the bubbling carpet and wet floors.

Over all, this hotel royally stunk. Do not go there ever!!!!!!

  • Liked — Absolutley Nothing
  • Disliked — Everthing
  • Tips/Secrets — !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Don't Go!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
  • Stayed August 2006
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Top Contributor
150 reviews 150 reviews
57 hotel reviews
Reviews in 71 cities Reviews in 71 cities
141 helpful votes 141 helpful votes
3 of 5 stars Reviewed June 14, 2005

The Laffayette Hotel is located in the business district and with in walking distance of down town. The rooms are nice, the staff is particularily agreeable and welcoming and the food is completely adequate. The bar has entertainment every night for a coupld of hours which is very nice. They also make the best Michelades I've found in a long while.

The hotel has a parking garage for persons with vehicles and tours will pick up at the front door. It isn't fancy but it is friendly, clean and very reasonable and well worth the consideration.

  • Stayed March 2005
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Laffayette Hotel

Address: Av. La Paz # 2055, Guadalajara 44140, Mexico
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( Wi-Fi ) Kitchenette Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #80 of 114 Hotels in Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:3 star — Laffayette Hotel 3*
Reservation Options:
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Also Known As:
Laffayette Hotel Guadalajara

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