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“Perfect hotel with impeccable service” 5 of 5 stars
Review of NH Collection Guadalajara

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NH Collection Guadalajara
3.5 of 5 Hotel   |   Sao Paulo 2334, Col. Providencia | Financial District, Guadalajara 44630, Mexico   |  
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€15 for your next stay
Ranked #3 of 114 Hotels in Guadalajara
Certificate of Excellence 2014
Alberta
Senior Contributor
49 reviews 49 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
69 helpful votes 69 helpful votes
“Perfect hotel with impeccable service”
5 of 5 stars Reviewed July 12, 2014

Stayed here 4 nights and was wowed by the modern elegance and luxury of this hotel. Beautiful rooms with floor to ceiling windows, sumptuous beds and bedding, marble floors and huge flat screen tv.
Room service was quick and lovely. Staff are kind and courteous. The hotel has many dining options and is in a superb location. Tip: ask for a corner room or one with a balcony.

Room Tip: corner room or room with a balcony.
See more room tips
  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HectorGDL, Director General at NH Collection Guadalajara, responded to this review, July 14, 2014
Dear Islandgril2004,

Greetings from Guadalajara, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all.

Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Guadalajara as well. We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us any time.

Héctor Alvarez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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224 reviews from our community

Traveler rating
    155
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    8
    3
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Denver, Colorado
1 review
4 of 5 stars Reviewed July 2, 2014

The location of the hotel is great, lot of choices of food around.
Room is great size with all necessary amenities.
Mini-bar should be reconsidered to be open
Leave some drinking water bottles in the room.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NH Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HectorGDL, Director General at NH Collection Guadalajara, responded to this review, July 3, 2014
Dear Mr. V K

Greetings from Guadalajara, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all.

Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Guadalajara as well. We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us any time.

Héctor Alvarez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guadalajara, Jalisco, Mexico
Top Contributor
124 reviews 124 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed June 12, 2014

Nice view of Guadalajara City from top floors, The NH hotel located in the financial district zone of Guadalajara is a nice hotel to spend some day.
New rooms, nice decoration, great services and security, located inside a shopping mall with great restaurants and movie theaters.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HectorGDL, Director General at NH Collection Guadalajara, responded to this review, June 13, 2014
Dear jelpseed,

Greetings from Guadalajara, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all.

Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Guadalajara as well. We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us any time.

Héctor Alvarez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
4 of 5 stars Reviewed May 30, 2014

This is my first visit to this hotel in Guadalajara and I can say that I had a good experience overall. People at the front desk were very friendly and always with a smile on their face. Food selection at their restaurant was vast and delicious. Good location with many restaurants and stores close by. I will definitely stay in this hotel on my next visit to Guadalajara.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NH Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HectorGDL, Director General at NH Collection Guadalajara, responded to this review, May 31, 2014
Dear Mr. Homero G,

Greetings from Guadalajara, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all.

Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Guadalajara as well. We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us any time.

Héctor Alvarez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Old Saybrook, Connecticut, United States
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 21, 2014 via mobile

My third trip to Guadalajara found me in my third hotel, the NH. I did nit have a good experience and will not stay here in the future. My concerns:

No seat or easy chair in my room. No functional work desk. Apart from my bed, no other furniture. Room was not that large, and there was this loud, annoying metallic click that went on all night the first night.

Breakfast was a disappointment and was small. I ate fruit, which was good, but the choices were minimal otherwise, and it was a big letdown in comparison to the huge Buffett at the Riu Plaza.

Just not a good experience, and I will stay at the Fiesta or a Riu on the next trip.

Stayed May 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HectorGDL, Director General at NH Collection Guadalajara, responded to this review, May 24, 2014
Dear Mr. Mike H,

Receive cordial greetings from the entire personnel of NH Collection Guadalajara. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us.

There is always room for improvement and feedback of our clients play a key role to show us where we have to make an extra effort to serve our valued clients better.

We deeply regret that in your particular case we were not able to satisfy and surpass your stay´s expectations this time.

We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us any time.

Héctor Alvarez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guadalajara, Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 28, 2014

As usual I stayed at nh Hotel during my business trip and service was really a quality one. Very kind staff, many attentions and very good professionals, specially Yhadira. Congrats to all the team and continue with this quality job and dedication!

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HectorGDL, Director General at NH Collection Guadalajara, responded to this review, April 29, 2014
Dear Mr. Ernest123456,

Greetings from Guadalajara, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all.

Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Guadalajara as well.

We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us any time.


Héctor Álvarez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Top Contributor
168 reviews 168 reviews
74 hotel reviews
Reviews in 86 cities Reviews in 86 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed April 28, 2014

Great Hotel for business and leisure, been there more than 4 times, and in other hotels in Guadalajara and this is always the top choice. In the same place you can find different very good restaurants, cinema, and other things, location is good but if you have to move you can be sure that you will find some traffic depending on the day and hours. The service of the hotel is very good, it is very clean, and all new facilities. Breakfast is well assorted, and they can help you with your preferred choice. Been there with friends, for business and with family, all the time the same great service, I think that is by far the best NH I have ever been.

Room Tip: Look for rooms on the top floors.
See more room tips
  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HectorGDL, Director General at NH Collection Guadalajara, responded to this review, April 29, 2014
Dear Mr. Traveler4Leisure,

Greetings from Guadalajara, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all.

Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Guadalajara as well.

We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us any time.


Héctor Alvarez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about NH Collection Guadalajara

Address: Sao Paulo 2334, Col. Providencia | Financial District, Guadalajara 44630, Mexico
Phone Number:
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Guadalajara
#2 Business Hotel in Guadalajara
#6 Family Hotel in Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — NH Collection Guadalajara 3.5*
Number of rooms: 137
Official Description (provided by the hotel):
The NH Guadalajara hotel is located in one of the most exclusive districts of Guadalajara, at the crossroads of culture and commerce. ... more   less 
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Also Known As:
Nh Guadalajara Collection Hotel Guadalajara

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