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“GDL NH Hotel” 4 of 5 stars
Review of NH Collection Guadalajara

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NH Collection Guadalajara
3.5 of 5 Hotel   |   Sao Paulo 2334, Col. Providencia | Financial District, Guadalajara 44630, Mexico   |  
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Ranked #3 of 115 Hotels in Guadalajara
Chicago, Illinois
1 review
“GDL NH Hotel”
4 of 5 stars Reviewed May 30, 2014

This is my first visit to this hotel in Guadalajara and I can say that I had a good experience overall. People at the front desk were very friendly and always with a smile on their face. Food selection at their restaurant was vast and delicious. Good location with many restaurants and stores close by. I will definitely stay in this hotel on my next visit to Guadalajara.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NH Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HectorGDL, Director General at NH Collection Guadalajara, responded to this review, May 31, 2014
Dear Mr. Homero G,

Greetings from Guadalajara, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all.

Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Guadalajara as well. We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us any time.

Héctor Alvarez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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207 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Old Saybrook, Connecticut, United States
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 21, 2014 via mobile

My third trip to Guadalajara found me in my third hotel, the NH. I did nit have a good experience and will not stay here in the future. My concerns:

No seat or easy chair in my room. No functional work desk. Apart from my bed, no other furniture. Room was not that large, and there was this loud, annoying metallic click that went on all night the first night.

Breakfast was a disappointment and was small. I ate fruit, which was good, but the choices were minimal otherwise, and it was a big letdown in comparison to the huge Buffett at the Riu Plaza.

Just not a good experience, and I will stay at the Fiesta or a Riu on the next trip.

Stayed May 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HectorGDL, Director General at NH Collection Guadalajara, responded to this review, May 24, 2014
Dear Mr. Mike H,

Receive cordial greetings from the entire personnel of NH Collection Guadalajara. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us.

There is always room for improvement and feedback of our clients play a key role to show us where we have to make an extra effort to serve our valued clients better.

We deeply regret that in your particular case we were not able to satisfy and surpass your stay´s expectations this time.

We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us any time.

Héctor Alvarez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guadalajara, Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 28, 2014

As usual I stayed at nh Hotel during my business trip and service was really a quality one. Very kind staff, many attentions and very good professionals, specially Yhadira. Congrats to all the team and continue with this quality job and dedication!

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HectorGDL, Director General at NH Collection Guadalajara, responded to this review, April 29, 2014
Dear Mr. Ernest123456,

Greetings from Guadalajara, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all.

Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Guadalajara as well.

We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us any time.


Héctor Álvarez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Top Contributor
158 reviews 158 reviews
71 hotel reviews
Reviews in 82 cities Reviews in 82 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed April 28, 2014

Great Hotel for business and leisure, been there more than 4 times, and in other hotels in Guadalajara and this is always the top choice. In the same place you can find different very good restaurants, cinema, and other things, location is good but if you have to move you can be sure that you will find some traffic depending on the day and hours. The service of the hotel is very good, it is very clean, and all new facilities. Breakfast is well assorted, and they can help you with your preferred choice. Been there with friends, for business and with family, all the time the same great service, I think that is by far the best NH I have ever been.

Room Tip: Look for rooms on the top floors.
See more room tips
  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HectorGDL, Director General at NH Collection Guadalajara, responded to this review, April 29, 2014
Dear Mr. Traveler4Leisure,

Greetings from Guadalajara, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all.

Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Guadalajara as well.

We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us any time.


Héctor Alvarez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Top Contributor
68 reviews 68 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 17, 2014

Repeating some of the information from my Jan. 1, 2013 review. Modern area of the city, awash with sleek, modern buildings. Good on-line discounts. Part of a verticle mall with downstairs restaurants, cafés, chocolate shop, Argentinian restaurant, casino, sandwich shop, bank, Carl Jr., multi-level premium movie theater, etc. Good country-style La Docena seafood/meat restaurant on the corner, plus a new restaraunt complex about to open on the Sao Paulo side street. Starbucks 1 block away. From the other opinions here, it's what you would expect from an international chain. Good buffet breakfast. Two rates depending on whether hot and/or cold dishes (discount after 10 AM, plus a special one for "damas"). Several fresh juices (try especially the local citric "lima" juice), fruit, sweet rolls, breads, cereals, cheese, etc. No salmon included in the cold breakfast this time (but a great chef who can make a salmon/pesto side dish). Mexican & international cuisine.

No special arrangement for free or discounted parking (about 100 pesos for the day) with the covered mall parking lot. Non-existant (2-chair) entrance lobby, so families have to rendez-vous at TV and (free) Internet-computer area to one side of restaurant. Plenty of pillows, all of the same type (none for stomach sleepers). Put "Do not disturb" sign on outside door handle...or maid may disturb you somewhat early. No complementary conditioner among toiletries.

Room Tip: Rooms looking out over main street Avenida de las Americas have great view, but glaring sun in the m...
See more room tips
  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HectorGDL, Director General at NH Collection Guadalajara, responded to this review, March 18, 2014
Dear Mr. Glenn R G,

Greetings from Guadalajara, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Guadalajara as well.

We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us any time.

Héctor Alvarez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newman, California
Top Contributor
80 reviews 80 reviews
10 hotel reviews
Reviews in 39 cities Reviews in 39 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed March 16, 2014

The only thing i did Not like about this hotel Was that i Was Not giving a room as soon as i got into the city But that is Not their fault i got an early flight. The neighnorhood is great they have a Park at a walking distance to go and do some Running in the mornings and very good restaurants Around to choose From. Could Not ask For anything better.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HectorGDL, Director General at NH Collection Guadalajara, responded to this review, March 18, 2014
Dear Mr. Gus S

Greetings from Guadalajara, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Guadalajara as well.

We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us any time.

Héctor Alvarez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aurora, Colorado
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 7, 2014

I stayed here 5 nights on business. Check in was easy and the staff's English was better than my Spanish. Reuben took my suitcase to my room and when he noticed I had no bottles water he immediately had some sent up. Good customer service in the hotel. The room is decorated in a stark minimalist style but the bed was very comfortable. The room lighting was fine and is turned on when you place your room key in a slot near the door. After that you can control
Lights as needed. Oddly there was no clock in the room so I relied on my iPhone for the time. The bathroom was very nice and the towels are huge. There was a shower but no bath tub. That didn't bother me because I'm not a bath tub person but if you are call ahead to see if you can get a room with one. Toiletries such as shampoo, soap, shaving cream and razor, toothbrush and toothpaste are provided by the hotel. The hotel is right next to a small shopping, dining and movie theatre area. There's a casino too but I didn't go in. Half a block up is a Starbucks. Room service is available but the selections are limited.

Overall, NH was a very good experience and since I will travel to Guadalajara pretty frequently I will stay again. I have it a four out of five because of no clock and I'm not a huge fan of the decor. It's still a good, safe choice.

Stayed March 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HectorGDL, Director General at NH Collection Guadalajara, responded to this review, March 10, 2014
Dear Catrina19,

Greetings from Guadalajara, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all.

Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Guadalajara as well.

Please feel free to ask at the front desk for a Clock room, we have upon request any time.

We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us.

Héctor Alvarez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about NH Collection Guadalajara

Address: Sao Paulo 2334, Col. Providencia | Financial District, Guadalajara 44630, Mexico
Phone Number:
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Guadalajara
#2 Business Hotel in Guadalajara
#7 Family Hotel in Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — NH Collection Guadalajara 3.5*
Number of rooms: 137
Official Description (provided by the hotel):
The NH Guadalajara hotel is located in one of the most exclusive districts of Guadalajara, at the crossroads of culture and commerce. ... more   less 
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Also Known As:
Nh Guadalajara Collection Hotel Guadalajara

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