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“Minimalist Comfort” 4 of 5 stars
Review of NH Collection Guadalajara

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NH Collection Guadalajara
3.5 of 5 Hotel   |   Sao Paulo 2334, Col. Providencia | Financial District, Guadalajara 44630, Mexico   |  
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Ranked #3 of 115 Hotels in Guadalajara
Certificate of Excellence
Aurora, Colorado
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Minimalist Comfort”
4 of 5 stars Reviewed March 7, 2014

I stayed here 5 nights on business. Check in was easy and the staff's English was better than my Spanish. Reuben took my suitcase to my room and when he noticed I had no bottles water he immediately had some sent up. Good customer service in the hotel. The room is decorated in a stark minimalist style but the bed was very comfortable. The room lighting was fine and is turned on when you place your room key in a slot near the door. After that you can control
Lights as needed. Oddly there was no clock in the room so I relied on my iPhone for the time. The bathroom was very nice and the towels are huge. There was a shower but no bath tub. That didn't bother me because I'm not a bath tub person but if you are call ahead to see if you can get a room with one. Toiletries such as shampoo, soap, shaving cream and razor, toothbrush and toothpaste are provided by the hotel. The hotel is right next to a small shopping, dining and movie theatre area. There's a casino too but I didn't go in. Half a block up is a Starbucks. Room service is available but the selections are limited.

Overall, NH was a very good experience and since I will travel to Guadalajara pretty frequently I will stay again. I have it a four out of five because of no clock and I'm not a huge fan of the decor. It's still a good, safe choice.

Stayed March 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HectorGDL, Director General at NH Collection Guadalajara, responded to this review, March 10, 2014
Dear Catrina19,

Greetings from Guadalajara, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all.

Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Guadalajara as well.

Please feel free to ask at the front desk for a Clock room, we have upon request any time.

We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us.

Héctor Alvarez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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267 reviews from our community

Traveler rating
    183
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Columbia, South Carolina
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed February 25, 2014

NH Guadalajara is a big business type hotel. It's location is not convenient for tourists as it is far from the city center and the tourist attractions.

The room we had was of nice size. The furnishings were in good condition and everything worked. It was very clean. The bathroom and toilet facilities were excellent. The bed was excellent. My only dislike was the bench type desk running opposite the bed and under the wall hung TV - it served well as a catch-all platform but was not very comfortable as a desk.

Breakfast was not included in the room rate and was quite expensive. The offering, though, was excellent and the buffet had both Mexican and "Western" dishes. The service left a lot to be desired.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HectorGDL, Director General at NH Collection Guadalajara, responded to this review, February 26, 2014
Dear Mr. Zedzil,

Greetings from Guadalajara, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all.

Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Guadalajara as well.

We deeply regret that in your particular case, we were not able to satisfy and surpass your stay´s expectations at the restaurant service this time. However, we do not want to lose you as our valued guest and we hope to be given a second chance to recover the trust into our service at the breakfast.

We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us any time.

Héctor Alvarez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading
Level Contributor
82 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed January 26, 2014

I was in town for a business trip for a few days. Although I have stayed in a NH before in Europe, it is not a chain I regularly use.

The hotel was in a pleasant and safe surrounding, with an open air complex outside with cinema, casino, restaurants, coffee shop and ice cream parlour. Reception area is bright and airy with restaurant/bar just off to the left as you enter and another “up market” restaurant on your right. All the areas were clean and well presented.

Check in was quick and efficient and I was soon waiting for a lift to get to my room. Room and bathroom were clean and the King bed was lovely and comfortable so I sleep well. On the 9th floor so good view from my room over the area. Free WiFi worked OK, but download rate was a bit slow for big files!

Good selection of hot and cold options for breakfast and not too expensive for a 4* hotel.

The only problem I had was with the lifts at busy time there were not enough as you had a long wait.

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HectorGDL, Director General at NH Collection Guadalajara, responded to this review, January 27, 2014
Dear Mr. Pair211

Greetings from Guadalajara, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all.

Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Guadalajara as well. We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us any time.

Héctor Alvarez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvine, California
1 review
5 of 5 stars Reviewed January 22, 2014

I visit GDL every 3 months over business and this is the place to stay. Neat, Clean friendly and safe. You have options for restaurants, bars, cafe's, casino! and more. Staff is kind, warm and friendly. I love their service and attitude.
Rooms are clean, well appointed and well maintained. You can't go wrong with NH. What i learnt is they are a hotel chain from Spain. I would definitely stay at NH if my travels take me to Spain.
Highly Recommend it

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HectorGDL, Director General at NH Collection Guadalajara, responded to this review, January 24, 2014
Dear masoodalam77,

Greetings from Guadalajara, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all.

Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Guadalajara as well. We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us any time.

Héctor Álvarez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois, Usa
1 review
5 of 5 stars Reviewed December 19, 2013

Outstanding hotel in a great location. Spacious and comfortable rooms. Excellent service particularly from the housekeeping and bell staff. I would highly recommend this property to any traveler, particularly the business traveler.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NH Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HectorGDL, Director General at NH Collection Guadalajara, responded to this review, December 20, 2013
Dear Mr. Bowers W

Greetings from Guadalajara, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Guadalajara as well.

We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us any time.

Kinds regards

Héctor Álvarez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vail, Colorado, Usa
Level Contributor
9 reviews
5 of 5 stars Reviewed November 28, 2013

The hotel is exceptional from the rooms to the buffet at breakfast; can walk to several clubs and dining
Definitely where I would stay again, this is my third stay and I enjoy it more and more each time. You will love the fresh juices at breakfast and the service





  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NH Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HectorGDL, Director General at NH Collection Guadalajara, responded to this review, November 29, 2013
Dear Mr. Paul L

Greetings from Guadalajara, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all.

Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Guadalajara as well. We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us any time.

Kinds regards

Héctor Álvarez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Campbell, California, Usa
1 review
4 of 5 stars Reviewed November 14, 2013

This hotel offers great value for the money and it is very convenient to our office location. The larger rooms are very nice, with a great couch, high ceilings with floor-to-ceiling windows. The hotel has a wonderful breakfast buffet, and a couple of great dining options next door or across the road.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with NH Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HectorGDL, Director General at NH Collection Guadalajara, responded to this review, November 15, 2013
Dear Mr. Marlon M

Greetings from Guadalajara, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Guadalajara as well.

We really appreciate if you can join us once again and it will be perfect if we can meet you personally as well, in that case do not hesitate to contact us any time.

Kind regards

Héctor Álvarez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about NH Collection Guadalajara

Address: Sao Paulo 2334, Col. Providencia | Financial District, Guadalajara 44630, Mexico
Phone Number:
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Guadalajara
#2 Romantic Hotel in Guadalajara
#5 Family Hotel in Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — NH Collection Guadalajara 3.5*
Number of rooms: 137
Official Description (provided by the hotel):
The NH Guadalajara hotel is located in one of the most exclusive districts of Guadalajara, at the crossroads of culture and commerce. ... more   less 
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Also Known As:
Nh Guadalajara Collection Hotel Guadalajara

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