Ladies at service counter were not polite. We felt like they were doing us a favor. We made our reservations at best western site and when we got to hotel they had no record of it. Even when we showed the reservation email the manager said we don;t have that service. I showed the best western site to the manager and he said he would look into it. Rooms are dated but clean, carpet is old and bathroom is dated but clean. You would think that becuase it is a best western we should expect more from their hotel. Bell boy was helpful. Hotel is wrieless and free. Close to everything Centro Historic. Probably would not stay here again due to how we were treated by service counter.
- Official Description (provided by the hotel):
- Conveniently located at the heart of Guadalajara, this product is designed for the business traveler who looks for a property which provides comfort and added values such as the breakfast from 6:00 AM until 9:00 AM at complementary basis as well as the internet access. The traditional Mercado San Juan de Dios and the Jewelry Center are 5 minutes away and only 15 minutes from the Expo Guadalajara grounds. The hotel is surrounded by many cultural attractions such as the Teatro Degollado building, Wax Museum, Cabanas Cultural Institute and the Metropolitan Cathedral of Guadalajara just to mention a few of them. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plaza Genova Hotel Guadalajara
- Best Western Guadalajara
- Guadalajara Best Western