I thought the fact this was a Best Western guaranteed a certain level of quality. But not in this case. The lobby gives you the impression that everything will be in good shape. But when you get in the room you realize these people have not remodeled in decades. And Im not just talking about furniture! The bathroom felt like stepping into the 60's.
But that isn't even the worst part. The place was not even clean! The carpet was SO DIRTY that my white socks turned grey instantly from walking across it. That was pretty gross to witness. It makes one wonder how long they leave these rooms dirty! Evidently years!
And it keeps getting worse! The hotel is right on a busy avenue, with traffic at all hours. That would not be a problem in a modern hotel. The windows are very thin and even when closed it sounds as if they are open.
And lastly but even worse, the windows in the bathroom run along the ceiling. They are made like the old windows in elementary school where they push open. But their windows would NOT CLOSE!!! Meaning even at night we had to sleep with the direct noise from the street. And we were on one of the top floors and it was still terribly noisy.
In the morning we frantically called other hotels looking for a room.. We found a nicer place that cost less. The only drawback was it being an extra 10 blocks from the center. Since we took taxis everywhere, it didnt matter.
Unless you like roughing it for top dollar, I would avoid this hotel! I don't know what Best Western was thinking, but they ruined out impression of the quality of their hotels! Good Luck All!
- Also Known As:
- Best Western Plaza Genova Hotel
- Best Western Plaza Genova Hotel Guadalajara
- Best Western Guadalajara
- Guadalajara Best Western
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