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“Avoid this hotel, for your sake!” 1 of 5 stars
Review of Real Inn Guadalajara Centro

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Real Inn Guadalajara Centro
3.0 of 5 Hotel   |   Ave Juarez 123 Col. Centro, Guadalajara 44510, Mexico (Formerly Best Western Plaza Genova)   |  
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Hotel amenities
Ranked #55 of 115 Hotels in Guadalajara
Merida, Mexico
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Avoid this hotel, for your sake!”
1 of 5 stars Reviewed October 6, 2005

Really bad experience!
Very expensive rate for the bad service!
I called a Toll free number and they charged me 1.60 USD per minute, "connection rate". They didn't mentioned this rate at any time. Who charges to call a toll free number???
The phone lines were blocked for internet use, so it's impossible to work here (No internet whatsoever provided by the hotel)
It's very unsafe area to be around at night.
The people at reception treat the guests rudely.
The rooms seem furnished since a decade ago.
Avoid if you want to enjoy real Mexican hospitality.

  • Stayed September 2005, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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80 reviews from our community

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    10
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Orange, California
Level Contributor
42 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed January 20, 2005

This hotel not was not only located just a few blocks from the center of Guadalajara but the service was excellent. The staff was friendly and very accommodating. The facility and rooms were clean and up to date. A great hotel for a great price.

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed November 30, 2004

Very nice, modern, well equipped hotel. We booked a double room on Travelocity for about $80. They could not find the reservation, so be sure to take your confirmation. Location is very good, just a short walk from the main plazas. The hotel sits on Juarez Street so there is some traffic noise. Don't forget to pack some earplugs.

We were very impressed with Guadalajara.

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Real Inn Guadalajara Centro

Address: Ave Juarez 123 Col. Centro, Guadalajara 44510, Mexico (Formerly Best Western Plaza Genova)
Phone Number:
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Amenities:
Business Center with Internet Access Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #55 of 115 Hotels in Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:3 star — Real Inn Guadalajara Centro 3*
Number of rooms: 197
Official Description (provided by the hotel):
Conveniently located at the heart of Guadalajara, this product is designed for the business traveler who looks for a property which provides comfort and added values ​such as the breakfast from 6:00 AM until 9:00 AM at complementary basis as well as the internet access. The traditional Mercado San Juan de Dios and the Jewelry Center are 5 minutes away and only 15 minutes from the Expo Guadalajara grounds. The hotel is surrounded by many cultural attractions such as the Teatro Degollado building, Wax Museum, Cabanas Cultural Institute and the Metropolitan Cathedral of Guadalajara just to mention a few of them. ... more   less 
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Also Known As:
Best Western Plaza Genova Hotel Guadalajara
Best Western Guadalajara
Guadalajara Best Western

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