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“Please read” 1 of 5 stars
Review of Bernini Suites

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Bernini Suites
2.5 of 5 Hotel   |   Avenida Vallarta 1881, Guadalajara 44140, Mexico   |  
Hotel amenities
Ranked #103 of 113 hotels in Guadalajara
California
1 review
4 helpful votes 4 helpful votes
“Please read”
1 of 5 stars Reviewed September 19, 2006

I normally do not write reviews but I had a very poor experience at this hotel. The room was in very poor condition and had a bad odor. The carpets were dirty and stained. The fridgerator did not keep food cool. This may be due to the fact that it was several decades old. There were multiple thefts at this hotel that involved a backpack, a laptop computer and significant amounts of money. Please be very cautious if you choose to stay at this hotel.

Now for the good parts: the location and price.

Stayed June 2006
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Mexico city
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed July 31, 2005

I had seen the building in passing, and the name made it sound like a nice place. Wasn't I surprised! The first indicator should of been that they had a room available after 10pm and for $670 pesos a night.

I first struggled to find a parking slot... they have very few spots and the underground parking looked like a dungeon. It is not a full service hotel, and it appeared the night watchman was doing the checkin. I was offered a room on the 14th floor.

I opened the door to horrible room. The carpets were soiled, and nothing in the room worked (lamps, tv) and there was no air conditioning. My choices were to open the windows to the busy street noise and mosquitos, or keep it closed. There was an adjoining kitchen with the oldest looking stove and water heater. There was a gas smell. I literally pryed the window open for ventalation, and closed that kitchen door.

I decided I was going to exit the hotel as fast as possible. No such luck.. every single hotel was booked! I called about seeing another room, and the night watchman was unsympathetic. I was stuck.

I woke up early and was set to move, when there was a bit of administrative glitch in the office. It appears the receptionist had called in sick and the manager or owner was trying to check out clients. It got to my turn and they couldn't even find my vouchers or registration. I told the manager my room had been horrible. He agreed that the room was not their better ones and offered me another room. I said no thanks.. and he said since they had lost my registration and signed vouchers..he would not charge me for the room.

So, besides everything.. they have a very nice manager/owner.

  • Stayed July 2005, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Bernini Suites

Address: Avenida Vallarta 1881, Guadalajara 44140, Mexico
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #103 of 113 hotels in Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Bernini Suites 2.5*
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