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“Just fantastic” 5 of 5 stars
Review of Hotel Frances

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Hotel Frances
3.0 of 5 Hotel   |   Maestranza No. 35, Guadalajara 44100, Mexico   |  
Hotel amenities
Ranked #57 of 110 hotels in Guadalajara
Austin TX
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
“Just fantastic”
5 of 5 stars Reviewed September 28, 2013 via mobile

Ok let's be frank. There is not a single hotel like this in the USA. Nada. Something like this is NOT going to be like a starchy Holiday Inn back home so if you are looking for everything from the floor to the towels to be washed in bleach then don't go here. On the other hand if you want to stay in a hotel that was used for a 1983 CIA mystery murder movie - The Evil that Men do - then this is your place. Only the rotary dial phones have changed. Book a second (aka 3rd in US) floor room. It's quieter. Write and ask for jacuzzi from their website. I think you need a junior suite for that. Valet parking is free. If you don't like this place then you have no sense of adventure and you should stay home and check into the local Motel 6 for the weekend. The neiborhood is great too.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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123 people have reviewed this hotel

Traveler rating
    21
    44
    24
    9
    25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Toluca, Mexico
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 12, 2013

Nice very old hotel. Music playing, attentive personnel, flexible if you need to get checked in earlier. Our room did not have windows and we did not know was it dark or not outside, it was a little weird, but the room was very nice, with the jacuzzi, in two levels. It was a junior suite. And price difference between standard room and suite is no big, so it is affordable.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 13, 2013

I must say, the first night as little rough due to disco down the street, but overall it was fun. The hotel personnel are the best, they catered to our every request, especially Andre. The rooms of course are old but that is the charm. want chrome and glass, Holiday Inn two blocks. The restaurant is good, but the service isn't really what it should be. first breakfast there we saw wait staff eating breakfast and every now and then one would check on diners.The bar is open afternoons and evenings and there is live music. Bartender Humberto Diaz De Leon is the best, friendly, helpful and easy to work with even if you don't speak Spanish. Location is excellent, little hard for people to drive to but within walking distance of almost everything. WiFi is spotty but then again 403 yrs old. So want modern, stay some where else. want the real thing in Mexico, Hotel Frances will let you step back into History in Old World Mexico.

Room Tip: Be prepared for an old hotel. remember this place was built in 1610. The staff is bi-lingual and ver...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buckley, Washington
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed March 7, 2013

Built in 1610 it has the history of the past going on all around you. The location could not be better. The restaurant is good if you like traditional mexican food. Rooms are old some have been up dated with flat screen tvs. We had a jacuzzi tub in 105 for $50 a nite. The balcony is barely big enough for 2 people to stand on but with the doors open your can get lots of air. Tv was old. Some rooms like 306 had flat screen tvs and really alot nicer than 105 problem was the hot tub was on the roof. 101 had 2 bedrooms on the corner with fridge and couchs, pretty big. The restraunt was so so we didnt like the buffet so we went next door to a little french place with the worst waitress, she was in a daze both days we were there. Umberto is the bartender at this writing and was a very nice guy. Maids did there job. Takes about 30 minutes from the Zapopan bus terminal for 130 pesos. There is a piano bar but we never heard any one playing it. Location Location. Well be back knowing what rooms we want now. Our group must have looked at 8 rooms.

Room Tip: There is a bar on the corner of this block that could bother some people with good hearing. Our secr...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, CA
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 30, 2012

When I read the hotel opened in 1610 I thought that had to be a mistake or it was really run down. Wrong on both accounts! While it's clearly seen it's years, it has been lovingly maintained (the elevator might run slow, but it's a classic that I hope they keep) & modernized (well, the elevator isn't modern, but they have WiFi). The front desk staff was very helpful (most also spoke English) & the food in the restaurant was good (although go in the midafternoon as they tend to run out...it's meant for main midday meal), but the best part was the music (in the open center part of a classic Spanish style house). Ask what time it starts & unwind with a cerveza or tequila beside the center fountain and trip back in time. Check out the view from the roof, too.

Room Tip: If you're a light sleeper ask for a room far from the center court as the music drifts upstairs...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 30, 2012

The Frances used to be my favorite hotel in Guadalajara. It is not known to be overly clean, but on one visit (my last) I was really grossed out. The rooms are big with comfortable furniture. I usually stayed in the same, large suite with two tiny balconies, overlooking the pedestrian only street below... charming. But what was the most comfortable, upholstered chair had been sat in by a naked person who was not clean.... if you get my drift. I was already settled in when I noticed it, so I just put it aside and tried to ignore it. Too bad. This hotel is a long time favorite of many expats in Mexico. It is warm and rich in character, if a bit run-down... usually just my kind of place. If you go there, ask to see several rooms in your price range. They are all different. If your room is clean enough, you will love this place. My new fave, not quite as charming, but cleaner and better breakfast, is the San Francisco Plaza.

Tom

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barranquilla, Colombia
Top Contributor
56 reviews 56 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 19, 2012

This 400 year old hotel is moderately-priced, incredibly charming and centrally-located near many historical sights. If you enjoy walking to cafes, shopping and nightlife, this is the place to stay. The expansive lobby features a small bar with live Mariachi and singers for guests to enjoy. Climb the impressive staircase (or take the lovely antique elevator) to the terraza for views of the city, especially gorgeous at sunset. The reception and staff are warm and welcoming. Need something? Just ask. They are happy to oblige or help. The room I stayed in was small and clean with a giant closet, high ceilings and efficient bathroom - perfect for the solo traveler. Plus, free strong Wi-Fi and water service. Located in the back of the hotel, my room windows opened to a wall: not quite scenic, but enough to let in light and fresh air. The adjacent (and fun) discotheque Maxim's features live music and is open until 4:00 am. Overall, I recommended Hotel Frances for travelers seeking a central location with historical charm, and a good price with great service.

Room Tip: Light sleepers take note: Centro nightlife is very happening and the stone walls of Hotel Frances ca...
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Frances

Also Known As:
Frances Hotel Guadalajara
Address: Maestranza No. 35, Guadalajara 44100, Mexico
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
Ranked #57 of 110 hotels in Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Frances 3*
Official Description (provided by the hotel):
The oldest hotel in the long history of Guadalajara, the Francés, was founded in 1610 as “El Mesón de San José” to provide shelter for short to traveling merchants.El más antiguo hotel en la larga historia de Guadalajara, el Francés, fue fundado en 1610 como “El Mesón de San José” para dar albergue por temporadas cortas a comerciantes viajeros. ... more   less 
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