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“Great Hotel!” 5 of 5 stars
Review of Holiday Inn Express Guadalajara Expo

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Holiday Inn Express Guadalajara Expo
2.5 of 5 Hotel   |   Av. Mariano Otero # 2397 Col. Residencial Victoria | Ubicados Frente Al Centro Comercial Plaza Del Sol, Guadalajara 44550, Mexico   |  
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Ranked #16 of 115 Hotels in Guadalajara
Certificate of Excellence
Tucson, Arizona
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great Hotel!”
5 of 5 stars Reviewed July 10, 2014

Love everything about this hotel. Room was nice and modern, beds and pillows very comfortable. Pool is beautiful and well taken care of. Sunshine most of the day. Breakfast is great. The Front Desk associates are very friendly and helpful. If you need something they will go above and beyond to find it for you. Plaza del Sol across street has just about everything you may need. Very short drive to Expo Guadalajara and about 30 minutes from the airport, the location is just perfect.

Room Tip: Pool view are the best rooms!
See more room tips
  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXGDLEXPO, Manager at Holiday Inn Express Guadalajara Expo, responded to this review, July 12, 2014
Thank you very much for staying with us, and sharing your feedback! Here at the Holiday Inn Express we appreciate your comments as this helps us be responsive and make sure we are delivering the best experience possible for our guests.

We are glad you enjoyed your stay and that the staff provided great service.

We hope to welcome you back again!

Isidro Venegas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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126 reviews from our community

Traveler rating
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    47
    13
    3
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
MA-USA
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed December 28, 2013

Great price and clean !!

Everything was great. Location, etc. But the special touch was the staff. Very very helpful and caring. Mall across the street with stores, food, etc.

100% recommended for any type of stay

Room Tip: My room was on the second floor. Had no problems.
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  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isidro V, General Manager at Holiday Inn Express Guadalajara Expo, responded to this review, May 23, 2014
We look forward to see you soon ¡

Thank you for your comments.

Our staff is committed with quality service for you and your family.

Again thank you for your comments

Isidro Venegas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed September 9, 2013

Stayed for the Guadalajara Expo at this hotel. Value for money may be one if not the best option close to the expo.
Clean, quiet and efficient hotel. Wifi and Breakfast included about 4 blocks away from the Expo.
At half the price (if booked in advanced) to the ones in front of the expo, it was a great value for money spent.
After a long day at the expo, it was great to go back to a quiet room to catch up on work.
Across the street there is a strip mall with plenty of shops including a few efficient restaurants like Sanborn's (classic Mexican cafeteria style restaurant chain)

Room Tip: Ask for a room facing the pool, quieter than those facing the main street
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isidro V, General Manager at Holiday Inn Express Guadalajara Expo, responded to this review, May 23, 2014
Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our hotel a leader in excellence.

Isidro Venegas
General Manager
Hotel Holiday Inn Express Guadalajara Expo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 26, 2013

Stayed 2 nights in mid January 2013 with business colleagues; Staff very helpful, provided room on quiet side, local directions and suggestions; breakfast tent was fine with heat lamps; clean, with basic amenities; all staff friendly.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXGDLEXPO, Manager at Holiday Inn Express Guadalajara Expo, responded to this review, August 28, 2013
Thank you very much for staying with us, and sharing your feedback! Here at the Holiday Inn Express Expo we appreciate your comments as this helps us be responsive and make sure we are delivering the best experience possible for our guests.
We are glad you enjoyed your stay and that the staff provided great service.

We hope to welcome you back again!

Isidro Venegas
General Manager
Holiday Inn Express Guadalajara Expo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frisco, texas
Level Contributor
135 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed March 14, 2013

Stayed here 1 night as we needed to move from the centro historico holiday Inn due to no availability.
This place is nice and clean, modern and new. There is an Applebees next door for quick American food,and a supermarket opposite, for supplies. Staff are helpful and friendly.
Took a early morning (5.30AM) taxi ride to the airport,and with little to no traffic, took about 30 minutes.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXGDLEXPO, Manager at Holiday Inn Express Guadalajara Expo, responded to this review, August 28, 2013
Thank you very much for staying with us, and sharing your feedback! Here at the Holiday Inn Express Expo we appreciate your comments as this helps us be responsive and make sure we are delivering the best experience possible for our guests.

We are glad you enjoyed your stay and that the staff provided great service.

We hope to welcome you back again!

Isidro Venegas
General Manager
Holiday Inn Express Guadalajara Expo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boise, Idaho
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed February 21, 2013

This Hotel is all you need on a business trip.
Nice sort of conteperary room decor, very comfortable.
Hotel is at a great location, lot of things places to visit close by, walking distance.
The Hotel service is great and a big salute to a couple of the doormen, who will go the extra mile to be of service and find places.
Prices are very reasonable.
It would be nice if the Hotel had a small shop selling some drinks,snacks etc, there is nothing like that, you have to go out onthe stret to get some.
Still a place that I will frequent when visiting Guadelajara, which is by the way a nice City.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Guadalajara Expo, responded to this review, July 23, 2013
Dear elpresidente_11,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and your nice comment regarding our staff.

However, We’re sorry we fell below your expectation by not having a convenient store around. We will look into this point. We are confident the necessary adjustments will be made, in order to ensure complete guest satisfaction. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leon, Mexico
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed February 13, 2013

I stayed there for business. It was very comfortable, I loved the fact that they have a soft pillow and a hard one, so you can choose which one to use. The first day I had two water bottles but the following days only one, that was strange. The breakfast is good enough, nothing spectacular but all right. Crowded around 8 am. If you bring your own car the parking entrance can be a bit difficult to handle. I did not try the valet service. A good place for rest while on business.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXGDLEXPO, Manager at Holiday Inn Express Guadalajara Expo, responded to this review, August 28, 2013
Thank you very much for your kind words towards our guest rooms and our customer service.

We at the Holiday Inn Express Guadalajara Expo take pride in the service that we deliver to every guest. I hope to see you on your next visit!

Sincerely,

Isidro Venegas
General Manager
Holiday Inn Express Guadalajara Expo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Guadalajara Expo

Address: Av. Mariano Otero # 2397 Col. Residencial Victoria | Ubicados Frente Al Centro Comercial Plaza Del Sol, Guadalajara 44550, Mexico
Phone Number:
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Guadalajara
#10 Business Hotel in Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Guadalajara Expo 2.5*
Number of rooms: 152
Official Description (provided by the hotel):
Holiday Inn Express Guadalajara Expo is the right place for business in the heart of the Convention Center Expo. Enjoy the comfort and service that makes your business visit a real pleasure. ... more   less 
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Also Known As:
Holiday Inn Express Guadalajara Expo Hotel Guadalajara

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