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“INCREDIBLE AND FRIENDLY SERVICE” 5 of 5 stars
Review of Holiday Inn Cuernavaca

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Holiday Inn Cuernavaca
3.0 of 5 Hotel   |   Blvd Gustavo Diaz Ordaz 86 | Colonia Acapantzingo, Morelos, Cuernavaca 62440, Mexico   |  
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Ranked #17 of 61 hotels in Cuernavaca
DALLAS
1 review
“INCREDIBLE AND FRIENDLY SERVICE”
5 of 5 stars Reviewed February 5, 2010

Suites are beautiful and spacious. The Sunday brunch is delicious and the staff very friendly. I will certainly be returning for my next trip in 2010.

  • Stayed September 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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83 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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  • English first
  • German first
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English first
Downers Grove, Illinois
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 10, 2008

I should preface my comments by saying I did not expect much from this hotel. Therefore, when I found a clean room, well maintained, with beautiful warm pools outside, and had a margarita I was well pleased.

  • Liked — beautiful fauna surrounding the hotel
  • Stayed June 2008
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pianograd99
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 16, 2007

We stayed here for two nights on a weekend. The hotel takes advantage of the exchange rate and you end up paying more for the room than was listed on the website in US money. I would definitely recommend buying a room through Expedia or Priceline and paying in advance. At least that way you don't end up paying more because of the exchange rate. The beds were sooo soft and comfortable, and the A/C worked amazingly well. The pool is incredibly small. There is a second pool, but it is located a good ways away from the hotel rooms. The grounds were very well-kept and everything was very clean. We had great food and service at the restaurant. Overall, a good experience, but a lot more expensive for the room than what you would pay for something similar in the US.

  • Liked — The bed!
  • Disliked — the size of the pool and not enough lounge chairs for the guests
  • Stayed June 2007, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
williamsburg, VA
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
Reviews in 22 cities Reviews in 22 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 24, 2007

The gardens are gorgeous, the pool fabulous, the rooms quite nice. (But beware of housekeeping staff -- they enter without knocking! which means you should lock your belongings away when you are not in your room). We stayed here 4 nights and easily would stay here again on our next visit. For some reason, the hotel doesn't advertise that it is very centrally located, and a short distance from the historic zone. This place is MUCH better than any place you could find immediately in the historic area. Try it, you'll like it (I think). Be sure to get the breakfast buffet as part of your package.

  • Stayed March 2007
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Cuernavaca

Address: Blvd Gustavo Diaz Ordaz 86 | Colonia Acapantzingo, Morelos, Cuernavaca 62440, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Morelos > Cuernavaca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 61 hotels in Cuernavaca
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Cuernavaca 3*
Official Description (provided by the hotel):
The Holiday Inn Cuernavaca Hotel is located approximately 15 miles from the Tepoztlan archaeological Zone, 55 miles from Mexico City's Benito Juarez International Airport and 10 miles from CIVAC, Industrial Zone. The hotel is also .5 miles from the Museum botanic, 3 miles from the Courtyard of Borda and Teopanzolco Zone, and 22 miles from Tequesquitengo Lake. Hotel amenities include the two outdoor pools with jacuzzi, playground, exercise room, business center, gift shop, and restaurant - bar Las Cascadas. The hotel also offers room service, valet laundry service, a concierge, babysitting, and free parking. All rooms feature satellite TV, in-room movies, coffeemakers, hairdryers, ice keeper high-speed Internet access, wireless and data port, individual climate controls, irons and ironing boards, smoke detectors. sprinklers, voicemail, safe deposit box, and work desk and some rooms have hidrojet shower or jacuzzi and TV flat screen. All rates booked online include daily Continental breakfastat our restaurant only. ... more   less 
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Also Known As:
Cuernavaca Holiday Inn

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