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“Nice rooms but service needs improvement” 4 of 5 stars
Review of Las Mananitas

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Las Mananitas
4.0 of 5 Hotel   |   Ricardo Linares 107, Cuernavaca 62000, Mexico   |  
Hotel amenities
Ranked #11 of 61 hotels in Cuernavaca
Mexico, DF
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
“Nice rooms but service needs improvement”
4 of 5 stars Reviewed October 30, 2011

Stayed at the hotel for a wedding. My Garden Suite was very nice and spacious, with wonderful views of the pool and private gardens. The decor is classic mexican hacienda, and even though it's a little bit dated it fits well with the old money feel of the resort. Bed is quite hard which is fine for me but some friends had trouble sleeping on such a firm mattress. Saw a frind´s Patio Suite and it was nice too. The third room i saw was in the Villa Lorenza category and it was a total joke, with dirty rugs and a very strong smell of mildew. You couldn't believe you were even in the same hotel... so a word of advice is to stick with the more expensive room selections. The restaurant is wonderful and very relaxing, and the food is quite good too, both for breakfast and lunch. Over all of the hotel service was confused and not very well organized, but in the end everything got sorted out because everybody has a wonderful attitude. You just can't help but feel that this service issues detract fom waht would otherwise be a wonderful five star property (and since you are paying top dollar for your stay you expect everything to be flawless).

  • Stayed October 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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93 people have reviewed this hotel

Traveler rating
    61
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Los Angeles, California
Top Contributor
316 reviews 316 reviews
93 hotel reviews
Reviews in 95 cities Reviews in 95 cities
150 helpful votes 150 helpful votes
5 of 5 stars Reviewed September 24, 2011

I went to visit this hotel but I did not stay here. This is a very famous property, I knew about this place before even going to Cuernavaca. The staff is as professional as it gets, the property is well kept and the gardens are beautiful.

Room Tip: Most likely the best view is of the garden area.
See more room tips
  • Stayed September 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 29, 2011

I went with my family to Mananitas for a short weekend getaway from Mexico City. The property was lovely, beautiful gardens and graceful birds relax you in a vacation from the big, bad DF. The spa is a do not miss, fantastic service in a beautiful space. Breakfast that is included with the room goes way beyond any traditional inclusive breakfast and the service is unbelievable. Go for dinner at the delicious restaurant for a complete indulgence among Mexico's privileged.

Room Tip: Don't take a room above the restaurant, can be noisy at night.
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  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kentucky
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 22, 2011

Following a week of wedding events in and around Mexico City, we spent the most marvelous weekend at Las Mananitas. Although our plan was to visit the local spas and walk the historic streets, we found it difficult to leave the property. Our room, the staff, the grounds, the food----throughout my travels I rate this among my best experiences. Don't miss it.

  • Stayed October 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 10, 2011 via mobile

We have visited too many hotels in Cuernavaca and this is one of our favorites.... Great view, incredible gardens, great attention. The rooms are old (they are very clean and with good maitenance, but old)
The SPA it's really expensive but it worth every penny.

  • Stayed July 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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France
Top Contributor
81 reviews 81 reviews
32 hotel reviews
Reviews in 52 cities Reviews in 52 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed March 24, 2011 via mobile

A stroll through las Mananitas's beautifully kept tropical garden, complete with gorgeous peacocks and flamingos, is a heavenly experience. Our room and terrace were excellent, the dining experience just wonderful. My favorite memories of Las Mananitas though, are of the warm, accomodating staff. Muchas gracias!

  • Stayed March 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago, IL
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 1, 2010

We got a killer room - one of the Terrazas Suites - that overlooked the entire garden area. The room was a good size but the Terrace was almost as large as the room. We didn't want to leave the Terrace. The bathroom was old - definitely needs updating. I stood in ankle deep water as I showered. The restaurant was good, excellent service, and very attentive. Walk around the garden and run into a peacock strolling around the same space. If you're driving, you will get lost. We circled the hotel a few times on frustrating one way streets before we found the front entrance. The hotel is a short taxi ride to the Palacio de Cortez where all the nightlife is happening.

  • Stayed July 2010, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Las Mananitas

Address: Ricardo Linares 107, Cuernavaca 62000, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Morelos > Cuernavaca
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Cuernavaca
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Las Mananitas 4*
Reservation Options:
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Also Known As:
Las Mananitas Hotel Cuernavaca
Las Mananitas Cuernavaca

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