I am Mexican and I know and had experienced the great reputation of Camino Real Chain, and Sumiya 20 years ago was no exception, I repeat 20 years ago Sumiya was a great hotel... 2012/2013 speaking.. NOT ANYMORE...
Facilities such as the gardens, the pools, restaurants, tennis courts are amazing, but the most important part in a hotel.. the rooms are completely outdated/old. You could feel the springs in the mattress, the bathroom was with mildew and damaged furniture, when we asked for another room, they told us all the rooms were the same and that they were remodeling the hotel.
Today, 3 months later, I called them in order to book for the next weekend and they told me that they just remodeled the "Club suites" not the standard ones, and that they were not planning on remodeling the standard ones...no comments! Of course the rates were expensive and by no means NOT WORTH it!!!
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- Also Known As:
- Camino Real Sumiya Cuernavaca
- Cuernavaca Hotel Camino Real Sumiya