I am shocked and dismayed by the review written just a few days prior. This was our fifth visit to Tentaciones, and it continues to be an exceptional, luxurious, and well-managed property. Although there have been a few changes this season, the quality of service, both for the hotel, and resturant, remains excellent. This is a small boutique hotel with only 4 suites. Our suite was clean, comfortable and minimally, but beautifully decorated. On a previous visit, we had requested softer pillows,- and without having to ask, they were there in our room, upon arrival. The only difference I was aware of, was that the "flower blossom art" on the bed was there only on the first day . I recall in prior years, having the "art" every day. BTW, this time it was a beautiful bouganvilla blossom valentine!
The gorgeous infinity pool overlooking the Bay from high on a cliff was clean, and delightful. The architecture and contemporary art surrounding the property are outstanding. We had 2 dinners at the hotel restaurant during our week long stay, and the food was innovative, and delicious. When we wanted lunch, all we had to do was request it the day before, and a wonderful meal was available poolside at the requested time. So kudos to Mario and Alejandro.
The staff continues to be charming, and helpful in every way possible. With Daniel, now managing the hotel, and Salvador, overseeing the restaurant at Tentaciones and their "sister " restaurant, Espuma, this is definately a time of transition. But Daniel is kind, professional, and makes every attempt to make your stay as wonderful as possible. Salvador, as always, is amazing in his ability to make you feel as if you have truly "come home".. this is a wonderul hotel, and we had a terrific time!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 11, 2013
Hola AMIGOS!! Thanks very much for your comments and overall for let us know that our daily work made your stay UNFORGETABLE, that´s our goal and we feel very happy. Every year we try to make some improvements, some small changes but all of them thinking in our priority, and that priority is your satisfaction.
Report response as inappropriate
I already took some notes and next year we will take care of your daily bed flower arrangement.
Hugs from all the Tentaciones staff and see you Soon!!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.