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“Our home away from home - as wonderful as ever!” 5 of 5 stars
Review of Tentaciones Hotel & Lounge Pool

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Tentaciones Hotel & Lounge Pool
Camino Escenico a Playa La Ropa | Lote, 97-C, Col. La Madera, Zihuatanejo 40894, Mexico   |  
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Hotel amenities
Ranked #9 of 80 Hotels in Zihuatanejo
long island, ny
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
“Our home away from home - as wonderful as ever!”
5 of 5 stars Reviewed February 9, 2013

I am shocked and dismayed by the review written just a few days prior. This was our fifth visit to Tentaciones, and it continues to be an exceptional, luxurious, and well-managed property. Although there have been a few changes this season, the quality of service, both for the hotel, and resturant, remains excellent. This is a small boutique hotel with only 4 suites. Our suite was clean, comfortable and minimally, but beautifully decorated. On a previous visit, we had requested softer pillows,- and without having to ask, they were there in our room, upon arrival. The only difference I was aware of, was that the "flower blossom art" on the bed was there only on the first day . I recall in prior years, having the "art" every day. BTW, this time it was a beautiful bouganvilla blossom valentine!
The gorgeous infinity pool overlooking the Bay from high on a cliff was clean, and delightful. The architecture and contemporary art surrounding the property are outstanding. We had 2 dinners at the hotel restaurant during our week long stay, and the food was innovative, and delicious. When we wanted lunch, all we had to do was request it the day before, and a wonderful meal was available poolside at the requested time. So kudos to Mario and Alejandro.
The staff continues to be charming, and helpful in every way possible. With Daniel, now managing the hotel, and Salvador, overseeing the restaurant at Tentaciones and their "sister " restaurant, Espuma, this is definately a time of transition. But Daniel is kind, professional, and makes every attempt to make your stay as wonderful as possible. Salvador, as always, is amazing in his ability to make you feel as if you have truly "come home".. this is a wonderul hotel, and we had a terrific time!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TentacionesHotels, Gerente at Tentaciones Hotel & Lounge Pool, responded to this review, February 11, 2013
Hola AMIGOS!! Thanks very much for your comments and overall for let us know that our daily work made your stay UNFORGETABLE, that´s our goal and we feel very happy. Every year we try to make some improvements, some small changes but all of them thinking in our priority, and that priority is your satisfaction.

I already took some notes and next year we will take care of your daily bed flower arrangement.

Hugs from all the Tentaciones staff and see you Soon!!

Warm regards
Daniel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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111 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Seattle, Washington
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 4, 2013

On the surface this hotel looks good, but pull back the sheets and its not keeping up to the reviews. It took us a few days to realize the maid wasn't changing the sheets , when we did ask her to change them the sheets she put on the bed were horribly stained. The floor in our room was filthy and the curtains were spotted with what looked like mold spores. There was a terrible order like a wet rotting mop in the room after the maid service. Dirty rotting rags were stuffed in drainage pipes in the stairway leading to our room and the smelled horrible in the heat of the day. The terra cotta frog in the pool is covered with algae which wouldn't grow in a properly chlorinated pool. When we asked about lunch or a snack mid day were were told they didn't have lunch, which was fine except a few days later i hear Daniel tell another group that if they wanted lunch during their stay he would call the chef in to be on call for anything they wanted. There was garbage and cigarette butts floating in the ponds. Don't get me wrong the view is fantastic and at night as a restaurant guest you miss the details. The restaurant food is quite good but for the price there are better options. Based on the cleanliness of the hotel I would be concerned about the kitchen. Some of the staff are fantastic. Paulo, Edgar and the caretaker night watchman were great. Salvador was very welcoming but even when I started to mention the problems on checkout I received only blank stares and no response. The management is very very charming but the end result was an overall lack of caring about the simple things . For the price simply not worth it which was so disappointing because based on the reviews and our first visit last year when we came for cocktails we really thought it would be a wonderful trip . I took photos of the above mentioned issues and will share if anyone is interested.

  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Varese, Italy
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 18, 2013

This was by far the best dinner in town
the restaurant has a " to die for " view , is so quite and while you eat you cannot stop looking at the " panorama " ...
the food if possible is even better than the view
and the stuff was kind, professional , and service is personalized !!!
really you have to try if you visit Zihuatanejo !!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 11, 2012

I spent the week at Tentaciones last February with my wife. Her birthday is Valentines Day and Daniel, Salvadore and all the staff at the resort made her birthday one of the best she's ever had. The resort is only four rooms, very quaint, exceptional views of the bay. The meals are amazing.

If you want a first class romantic vacation, this is the place. Will definitely go back again next year.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Green Bay, WI, USA
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 23, 2012

Tentaciones is a place after traveling a very long way is a I've been reborn again! A "Tamarind Margarita" in hand the moment we arrived and breezes blowing up from the sea made us forget how we got there.

Daniel, Salvadore and all Of their staff members made us feel at home and cared for. Any request we made was met with a big smile.

Our room, the honeymoon suite was gorgeous and more than comfortable. We ate in the restaurant three nights -- great food. The view at night or day is stunning. Loved the infinity pool.

We came as strangers, upon leaving we felt that we were leaving family. How much better does it get?

Room Tip: Honeymoon suite is the best bet.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 28 cities Reviews in 28 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed November 15, 2012

My girlfriend and I spent four nights at Tentaciones for a long weekend getaway (from the Kansas City cold). I booked the hotel because I was looking for something quiet, peaceful, and romantic. Tentaciones was the perfect choice.

It is a four-suite boutique property designed by a local architect who designed several properties in the area. The hotel is set on the hill between Playa Madera and Playa la Ropa. It is walking distance to both beaches and to downtown (but a cab is only 30 pesos - about $2.80). The setting and the view from the pool and restaurant area are just stunning. It affords a 200 degree view of the Zihu Bay and town. The same area includes an infinity pool interwoven with a coy pond complete with lilies. Bordering the pool and pond is the outdoor restaurant area that is opened to non-hotel guests only for dinner (at which time the area is transformed into an outdoor lounge). (We ate at the restaurant. It was wonderful, and I will review it separately on T.A.)

The rooms are quite large and comfortable. They are sparsely furnished, but appropriately so for the setting. There are nice touches such as flower petals on the bed and candles lit in the room each night. The rooms are quiet and very private. Only one of the suites (Thalia) takes full advantage of the view of the Bay, but the building was clearly designed for guests to enjoy the exterior from the pool area rather than the rooms. All of the rooms are air conditioned. Breakfast comes with every room and consists of granola, yogurt, and fresh fruit. If you want something else, they will make it for you.

There is no charge for internet access. Bottled water is free. We weren't "nickeled and dimed" by the hotel. It's a nice change from most of my recent hotel experiences.

The manager of the hotel, Daniel, went out of his way whenever he had the opportunity to improve our stay. Everyone we interacted with at the hotel as well as its sister property, Villa Guadelupe, were great. We didn't have a single request that wasn't addressed right away. (I like lime with my papaya. I asked for it during breakfast once and it was there the next three days without having to ask.) If I owned a hotel, I'd hire these guys.

Because the Tentaciones restaurant is not open for lunch, frequently during the afternoon there was no one other than guests at the hotel. And we were the only guest two of the four nights we were there. It wasn't a problem for us, but if you expect someone to constantly man a blender pumping out frozen margaritas, you will be disappointed. From about 11:00 a.m. until about 6:00 p.m., we were on our own. To address it, we asked for a fridge for our room. We got one, filled it with beer, and problem solved.

The property was very safe and secure. The entire city felt safe. Not once did we even feel uncomfortable. I highly recommend both Tentaciones the hotel and Zihua generally.

Room Tip: Thalia is clearly the best option of the four suites.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 9, 2012

Clearly, there are 65 reviews ahead of mine that are all 5 star. All I'm going to say, is this was hands down, the most amazing service and hotel experience I have ever had. It is worth every single penny spent. If you go, I highly recommend you have dinner at their restaurant. The view and ambiance is superior.

Room Tip: Ana Catalina was a wonderful room with great view and private balcony. Plus a double shower!
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tentaciones Hotel & Lounge Pool

Address: Camino Escenico a Playa La Ropa | Lote, 97-C, Col. La Madera, Zihuatanejo 40894, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#9 Romantic Hotel in Zihuatanejo
Price Range (Based on Average Rates): $$$$
Number of rooms: 4
Official Description (provided by the hotel):
"Temptations Hotel" is a luxurious four suite boutique hotel overlooking Zihuatanejo's bay. Architecturally designed with elegant thatched palapa roof, thick tropical wood, sweet water infinity pool and three spectacular ponds adorned with the legendary Egyptian blu water lilies where one can be in touch with nature. ... more   less 
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Tentaciones Hotel And Lounge Pool

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