First time at this property - we are Club members. Stayed in 3 bedroom,
4 bathroom unit - spectacular views and very spacious. Beds are hard and a few things weren't working - staff took care of everything right away.
Steps - 8 flights to our unit - great exercise to help counteract the drinks and wonderful food! Service was wonderful - my teens had a great time at the
poolside bar - their favorite place to have fruit drinks and food! Booked snorkeling tour out of club - wonderful experience. Teens swam with the dolphins - highly recommend. Go to Commercial Mercado when first arrive to get food to save some $$$ - ate away from property for all dinners but one to save some $$$; splurged on spa treatment on site - wonderful

We stayed in one of the 1 bedroom ocean front rooms- room 809 to be exact. We really think it might have been the nicest room in the place- our view and room were amazing! I had read previous reviews that said it was buggy there- so I went prepared and took chip clips for our chip bags, ziploc baggies for any leftovers, bug coils and bug spray. I will say the bugs didn't bother us much. Our last day there the outside shower had some creepy bugs in there- but otherwise we were fine. It is an open air room and if you aren't careful- you'll see some bugs! We did go to Commercial Mexicana for some snacks and some lunch foods- I recommend getting some drinks for the evenings in your room from there too. We did purchase the 3 day meal plan- and recommend it but not for anymore days. Another family there got the 7 day meal plan and I think they were over it after the 3rd day. The restaurant is good though- so we were ok with 3 dinners. We also went to eat at Il Mare (right next door to the resort- Italian restaurant) it was good- great view, Bandidos (it's near the market- it's a Mexican restaurant and was very yummy- fun night out), and Amuletto (spelling? It is a very small and nice restaurant with an AMAZING view of the Bay! I recommend this for a romantic dinner!).
The staff at Club Intrawest are amazing- everyone is VERY friendly and will bend over backwards to give you a great experience at their resort. I will say of all the places I've stayed and/or vacationed they were the most friendly and accomodating staff I have ever encountered!
We did the snorkel tour set up by the resort on the Picante. This probably made our trip! AMAZING! We went snorkeling, sailing, swimming, spinnaker flying- all with an open bar. It was $80 per adult- and worth every penny. This is a MUST DO if coming here. The boat crew were so fun and amazing!
The only down side of our trip, and I almost didn't want to mention it because we did have such an amazing trip- but I think it's only fair to mention it. There are rats at the hotel. Another family we met there told us they woke up one night to a very large one roaming their room- and immediately switched rooms. We thought it must have just been a bad one-time thing. Well mid-week my brother found rat poop on his deck- and kept seeing it everyday after that (and the maids did clean it up). Then on our last full day there we came home to see that one had gotten onto our kitchen counters and took a pack of crackers and a packet of sugar and nibbled on them on the porch. Now, I really believe our rooms were very clean- and maintained well. They are open air rooms and after spending a day in the market I think you'll be surprised there weren't more rats. This certainly didn't ruin our trip but was kind of a bummer moment- since the resort is very nice- the beach amazing- everything was great! So it's just a heads up to you. The maids do a great job of cleaning up- so I am sad to only give 3 dots to cleanliness but can't give a room with rats a better rating.
Overall though we had an amazing time, the beach, pool, food and staff our just amazing! Also I recommend the cooking class- it was fun!

This was our second time back to this resort. June is the off season so you practically have the resort to yourself. There is never a shortage of beach chairs. The staff was extremely friendly and helpful. The pool restaurant was absolutely amazing. We loved everything, especially the burger and fries.

We didn't enjoy the food at the Zi restaurant as much this year. It might have just been a fluke since the food there was delicious the first time we were there.

There are other restaurants along the beach. We dined at Paty's Miramar often as the price was very good and so was the food. If you like Italian food, you have to try IL Mare. It is about a 5 minute walk from the resort. It has the best Italian food.

As for outing, we tried Isla Ixtapa. It was nice but wasn't anything to write home about.

We took the bus and then water taxi to Playa Las Gatas. We hung out at "Arnold's" the two times we went to Las Gatas. The Garlic Shrimp was very good. Mely was our server and he was very friendly and accomodating. I like the fact that he took the initiative to move the beach umbrella to block the sun.

One of the best vacations we have ever had!!!. The hotel is incredible, everything froom the location, room, food and best of all the staff. You will love the beach that is about 15 feet from the beatiful pools. The water in the ocean is warm, clear and calm. Great for snorkeling right off the hotel property. The room that we were in was unbelievable. There was 2 full bathrooms, one outside shower, a private jacuzi and best of all the "deck" is almost as big as the room. There was an outside dining area, 2 hammocks and several outside loung chairs. The food id incredible, it is a little pricy but it is well worth it. You will really enjoy the restaraunt. We had breakfast a few times in our room which has a small kitchen but we could not resist the breakfast at the restaraunt. We had dinner at the restaraunt twice and like I said it was pricy but WELL worth it. There are a ton of different restaraunts in Zihuat and Ixtapa. We would recommend Franks Bar and Grill for there outstanding brick oven pizza and Bandido's for there food. I saved the best for last, I promise you this, I do not think you could find a better group of people that are happy to take care of you in any way than the ones who work at this hotel. The staff here exceeded our expectations in every way. They treat you like royalty during your stay. They are very helpful with planning any type of activities you would like to try and will only recommend the best places to visit or eat while you are on your vacation. I can not say enough of how great of a time my wife and I had at the Club Intrawest Zihuatanejo. I would absolutely recommend this hotel to everyone. Oh and just so you know I have never come back from a trip and actually sat down at my computer to write a review. That is how impressed I was at this hotel. Hope this helped.