Our party of three just returned from a six day stay at Villa Mexicana and love the location.
While the food quality has improved since our last visit I would recommend exploring the nearby restaurants for less expensive and better quality food.
Our room was not ready upon arrival, and when we did get our room they were still repairing the shower head. The television did not work, however I was not there to watch TV.
Only one room key was available for three adults and this was problematic as we all did our own thing. Fishing, swimming, shopping etc.
We were "encouraged" to have a credit card on file for ease of purchasing food and beverages during our stay. We made NO charges to our room and when we checked out we were issued a zero balance credit receipt. Since returning home the same credit card has been charged $750.00 after we checked out. These bogus charges have been contested and are being reversed. The hotel staff is willing to listen to any complaints or concerns however they make no attempt to address them. This being said, I will probably stay there again due to the location.
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- Also Known As:
- Hotel Mexicana