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“Vallarta Adventures is our go-to company for Scuba Diving” 5 of 5 stars
Review of Vallarta Adventures

Vallarta Adventures
Local 13-C, Calle Mastil, Marina Vallarta, Puerto Vallarta 63732, Mexico
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Certificate of Excellence 2014
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Owner description: Vallarta Adventures is Mexico's premier adventure company and leading tour operator in Puerto Vallarta and Nuevo Vallarta. Vallarta Adventure trips and activities are safe learning experiences designed for people of all ages who want to have fun exploring all that culture, wildlife, biodiversity (eco tours) and natural beauty the area has to offer. Book your activitie online and get 3 tours for the price of 2 - with 15% off all tours and save up to 44%.
Useful Information: Activities for older children
Saskatoon, Canada
14 reviews 14 reviews
6 attraction reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Vallarta Adventures is our go-to company for Scuba Diving”
5 of 5 stars Reviewed August 13, 2013

We frequently travel to Puerto Vallarta (staying in Bucerias) and would never book with anyone other than Vallarta Adventures. We are scuba divers and enjoy the small boats with small sizes (8 divers max) going out to locations such as El Morro and Los Anegados. My only wish is that they continued to go to Los Corbetenas - had the pleasure of going there in 2008 but now it is limited to availability if they have enough interest. Completely understandable considering it's a long boat ride away, but the site is so worth it! We love the night diving out at Los Arcos as well. Have never NOT seen a turtle!! Our one wish is that there was some type of shuttle service from Bucerias to the office in Nuevo Vallarta for Vallarta Adventures, as cabbing each way is $130 pesos. Our recommendation? Book in to the Puerto Vallarta port, and take the bus from Bucerias! It's only about 12-14 pesos, with a port fee of 20 pesos. Save yourself the money and enjoy your diving!

Visited April 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,070 reviews from our community

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Date | Rating
  • Dutch first
  • English first
  • French first
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English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Don't Trust This Company - they take your authorization money”
1 of 5 stars Reviewed August 13, 2013

Our experience with the tour was great, but they charged our credit card as a deposit for the ATV portion of the tour and we are still fighting to get that back. Absolutely nothing was damaged, and they are not claiming any damages, but a simple accounting error on their part has become a nightmare for me. Their sales is very "English" friendly, but their accounting department only speaks Spanish and they make it extremely difficult to communicate. When you call them they pick up then hang up the phone.
I don't want to stop you from having the fun that we had, but I urge you not to leave any deposit for anything because you wont get it back. The tour starts in the morning, by the time you come back their store is closed and everyone is gone. And if it's your last day like it was for us, then good luck fighting with them when you get back to your home country.

Visited August 2013
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdventuresGroup, Guest Relations Manager at Vallarta Adventures, responded to this review, August 14, 2013
Hello Sintel, thank you for your comments.

Holding a fully refundable deposit is an industry standard and is done with every one of our driving guests doing this tour. Our guests always receive their deposit back immediately (unless they cause damage, at which point the cost if assessed with the guest). If, in your case, something delayed your deposit, we will do EVERYTHING possible to return is as quickly as possible.

When you called us, we stated that we would handle this issue as quickly as possible and that our customer service team would need a day to research the issue, review with our accounting group and get back to you. At this point you insisted on speaking with our accounting department. We tried to discourage this because they only speak Spanish, yet you still insisted and we put you in contact with them – obviously frustrating you because of the language differences.

Clearly this is an isolated issue and we promise it will be resolved as soon as possible – but please understand that it may take a day or two to rectify. We will contact you directly to handle this issue. Thanks again for the feedback and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Wow! That's all I can say about the Extreme Adventure”
5 of 5 stars Reviewed August 13, 2013

My wife and I went on the Extreme Adventure August 11, 2013. This experience was worth every single penny we paid. From the start to finish, we felt safe and had so much fun. Sergio, Luis, Andohny, Marino, and the other guys of Team B that I am forgetting were beyond excellent. This group made safety a priority so all participants never felt scared or rattled. This was my first time zip lining and I can definitely say it will not be my last. The Superman was easily my favorite zip line. This thing looks scary and daunting but it is so much fun. The minute you are zip lining goes by so fast on this one.

There is a water slide at the end (they send your shoes down in a bucket--so don't worry about them getting wet). You'll definitely need a change of clothes for after this water slide. Book the Extreme Adventure--you won't regret it!

Visited August 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California, United States
11 reviews 11 reviews
5 attraction reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
“Awesome summer camp for adults”
5 of 5 stars Reviewed August 13, 2013

Vallarta Adventures is an amazingly well oiled tour company that runs a super-fun day camp for adults (and non-adults! Kid-friendly). We booked three trips with Vallarta Adventures: Marietas Eco Discovery, Outdoor Adventure and Las Caletas.

1. Marietas Eco Discovery = amazing. A beautiful boat ride with entertainment provided by the hilarious crew, then a great trip through the islands! We snorkeled our way to the hidden beach and took in a breathtaking (short) dive under the boat. Snack, drinks and a fabulous crew in tow.

2. Outdoor Adventure: This was a truly original experience. We took a bus up the mountain and then a donkey ride up to the ziplines. The ziplines are like nothing else you've ever done! And the sierra madre mountain range provide the perfect backdrop. There are some other awesome things along the way with this adventure - rappelling, both down a rock face and a free rappel. Also waterslides!!

3. Caletas: We skipped this one, but we did get to see the area because we took our own water taxi to Yealapa which is one of the fishing villages closeby. I think it would have been a great time, but we wanted a day to do our own thing. With VA, they give a third excursion for free when you purchase two.

Visited August 2013
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Mexico City, Mexico
1 review
5 of 5 stars Reviewed August 11, 2013

I went with my 8 years old daughter and my parents, we reserved with dolphins, sea lion and extreme adventure, this last one was the best of the best, special thanks to CRAWFORD, all crews were great, also Chuy the van driver was great. Complete recommended, I'm sure I will back and use their services in los cabos and cancun.

Thanks to all!!!


Visited August 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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