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Playa del Sol Costa Sur: Traveler Reviews


Playa del Sol Costa Sur
Carretera Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48399, Mexico
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Traveler Reviews

70% Recommend
3.5 of 5 stars 61 reviews
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Watch for Scams and bedbugs but great trip

Playa del Sol Costa Sur

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4 of 5 stars
A TripAdvisor Member
Bristol,Tn
Apr 19, 2006
20/21 found this review helpful

I love this vacation experience despite the scams and bedbugs. First bedbugs can happen anywhere,it is how management handles it that we should ponder. After being chewed on for 3 nights I was convinced my bed had problems. My father in the other room had none...I looked like someones smorgasboard everywhere but my stomache.Managment refused to move us because the resort had no bugs. He showed me a certificate so stating. A doctor was offered to tell me my bug bites were not bites. The mashismo factor was in full play.We compromised on a bed switch and room cleaning over a room switch...that solved my problem but I hope we will hear from room 619 who got my bed...Also the entire resort was resprayed for roaches ect the next day for whatever that would solve.
The resort is wonderful with all its staff scrubbing and sweeping to avoid the noise of vacuum cleaners and blowers...We had a wonderful maid,no dishwasher..didn't need one. We felt like royalty.
Bring snorkel equipment great fish around the rock barriers...water cold bring wet suit if you have one in April...Great view... bring binoculars for viewing wild sea life and boats.
Our Appalachian dollars did not go far in tourist market which used a California dollar standard. Still good deals could be enjoyed. One was Venus massage 2 blk from Rizzos food market on Aquilles Serdan. Erika really enjoys her job and puts her heart into a good massage. Well worth the $30/hr charge for us poor Southerners. Resort prices doubled for inhouse massages. Rizzos food market on Constitution was where the Mexicans shopped at Mexican prices ..Avoid Walmart at California prices where tourist shop.
The best buys on "real authentic Mexican junk" ( as one vendor put it)was from vendors who came off beach at resort. Bargain like the devil on Wed night... they know you leave the next morning with your money. Think in terms of 30-35% of initial offers. One guy in Boca T would not give me back my $5 in change acting like I misnderstood his language in the offer. I made the mistake of giving a $20 tip for a $2 tip had to chalk it up to fuzzy headed jet lag on our first day. Made that cabby's day.
Finally the scam of the trip involved a nice little money exchange near the statute of the boy w/his catch. Please avoid this little street store front exchange,its not a bank. The sweet little lady counted out our change in front of us then reached over and got the coins before passing money through window. Both of us came up 200 pesos short when we counted our money at resort,where she had pawned off a bill from the bottom of the stack. Unusual for PV reputation as a tourist friendly town..
Now the good stuff. Waters clean and drinkable in PV. Violent crime is not present..its not allowed. Although,I believe tourist women alone is a mistake in any travel. The City has great romantic atmosphere and the street Mexicans appreciate your speaking in their tongue and working with them on their English. The tourist vendors and waiters expect you to buy thier affections,but the normal Mexicans are just happy you relate to them. One attractive middle age women had a very romantic sale exchange in the middle of the tourist market on the river island. Hated to see theem part. Fun to watch though.
Buses work well, cars rentals are foolish. If you must take a taxi.
I want to go back and hang out and not make mistakes that soured the trip,like eating partially cooked chicken at CarlosJr (Hardees)at the airport before taking off. That was a three day mistake I had to deal with when I came back home. Carlos/Hardees needs to work on its health standards.PV is pricey but also wonderful...Enjoy your trip

  • Date of stay April 2006
  • Member since April 19, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $150 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Don't believe everything they tell you

Playa del Sol Costa Sur

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2 of 5 stars
loushi226 1 contribution
Porcupine Plain, SK Canada
Apr 16, 2006
11/14 found this review helpful

We stayed at Playa del Sol Costa Sur from March 20 - 27/06, due to an overbooking at Playa del Sol (downtown). We were told when we arrived at Costa Sur that there would some form of compensation for our increase in travel expenses caused by our being moved (taxi/bus costs)when we checked out. We believed what we were told (BIG mistake)and didn't bother the front desk during our stay. When it came time to check out, the manager was conveniently not around. When we got home, I contacted the Playa del Sol Group head office (via email) about the problems we had. It didn't do any good. They pretty much sluffed everything off, saying we hadn't visited the front desk during our stay. I would hesitate to book with any of the resorts under the Playa del Sol Group. Our booking confirmation (booking confirmed in May 2005) meant nothing and they evaded doing the things they said they would do to help us.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay March 2006
  • Member since April 16, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $150 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Where's my refund?

Playa del Sol Costa Sur

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2 of 5 stars
lamons 1 contribution
MA
Apr 12, 2006
9/11 found this review helpful

We stayed here from 3/30/06 to 4/6/06. The staff was friendly but the pull out bed was broken and it made the week miserable. Watch out if you participate in a time share presentation. We were promised 15% off all food, drinks and spa for participating and did not get this upon check out. When I called to ask why the credit did not appear, I was told by the manager at the front desk that "this is Mexico - we can't refund your credit card" - though he admitted that a mistake was made and I should have received the discount.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay April 2006
  • Member since April 12, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $150 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Nothing Special

Playa del Sol Costa Sur

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3 of 5 stars
premiumpdp 4 contributions
New Jersey
Mar 30, 2006
9/10 found this review helpful

Place was overall average. Let's start with food since that is my favorite. They had a very nice buffet each morning for breakfast. They had great dinners each night. If you participate in a timeshare seminar, you get 15% off everything which wasn't bad as all. Service was ok. I must say the worst part of the stay was the bedrooms. They definitely need an upgrade. The beds are so hard and uncomfortable, I was abt to sleep on the sofa. The bathrooms had windows connected to hallways so there was a little lack in privacy and comfort. There was a little musty smeel too from the humidity. The pool area wasn't bad. you had a great view of the ocean and I loved how they secluded part of the water for you to swim and snorkle. You felt safe with less waves to deal with. However, do not come to PV if you expect nice beaches. The sand is more like pebbles. Location of the resort was ok. You'd have to taxi or rent a car to go to downtown. If you like peace and quiet during the nite, then this is the place for you. Also, the majority of the guests are seniors. Please be aware. I will probably not go back b/c of this and also I like beaches.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay April 2005
  • Member since March 08, 2005
  • I recommend this hotel for Older travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $150 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Okay

Playa del Sol Costa Sur

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3 of 5 stars
Estanislao 11 contributions
Portland OR
Mar 19, 2006
9/10 found this review helpful

Location is pretty good - easy busing both N & S. Nice man-made cove for swimming, snorkeling. Great view. Staff was spotty - many downright unfriendly, others OK, a couple better than average.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay March 2006
  • Member since July 07, 2005
  • I recommend this hotel for An amazing honeymoon, Older travelers, Families with young children, Families with teenagers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $150 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Playa del Sol Costa Sur Address

Carretera Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48399, Mexico