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“Another nice stay at Club Regina” 4 of 5 stars
Review of Raintree's Club Regina Puerto Vallarta

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Raintree's Club Regina Puerto Vallarta
3.5 of 5 Hotel   |   Paseo de la Marina Sur 205, Puerto Vallarta 48354, Mexico   |  
Hotel amenities
Ranked #40 of 121 Hotels in Puerto Vallarta
Las Vegas
Top Contributor
54 reviews 54 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
97 helpful votes 97 helpful votes
“Another nice stay at Club Regina”
4 of 5 stars Reviewed July 22, 2014

Stayed another week at Club Regina in June. Weather was hotter, raining a lot and very humid. Mosquitos were very heavy and no repellent worked and with the place mostly open air, including the lobby and halls there was no way to avoid getting bit. The property and grounds are still nice and well maintained, but the but the tub/shower is still the original 20 some year old one and in need of replacement. The "c-store" was OK, but since it was busy season, often ran out of goods.
The location by the marina is very nice (cut through the Westin to get to the marina in half the time)!
The on-site restaurant (Inizio) is very nice and has cold A/C and, unlike the Westin, the happy hour does include two for one wine. People in the restaurant are very, very nice and food is wonderful! Ask about the "catch of the day!"

Room Tip: Wifi in the lobby only!
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  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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305 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Warrensburg, Missouri
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 3, 2014

The facilities were very good, the location was very good. The staff was excellent. We didn't eat much there, we walked to the marina which had some great food. For the price it was perfect. We recommend it for couples or families.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
Top Contributor
98 reviews 98 reviews
21 hotel reviews
Reviews in 43 cities Reviews in 43 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 30, 2014

I'm a member of Raintree Vacation Club and this is my home property. I've had mixed experiences over the years - great customer service on the property - poor front desk customer service. This time it all came together - excellent customer service from start to finish. In fact, I think these employees have gotten some great training and rewards for being truly outstanding to their guests. I can't wait to go back again.

Room Tip: Highly recommend Rogelio for a massage on the beach!
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  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Odenton, Maryland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 21, 2014

My mother in-law has a time share at Club Regina, and it has always been a good experience, the property is well maintained, the staff is very friendly, they have a kid's club with many activities.
Cleaning service very good. All the rooms face the ocean, we were at the 3rd floor and the view was fantastic for both the ocean and the pool.
We had breakfast at their restaurant and the buffet was very good, no complaints. We had a suite, which has a little kitchen, so it is convenient for families. The restaurants outside the hotel, around the marina are very good. Ocho tostadas is a good seafood restaurant. One time we went to Sotelo Burgers, VERY good, as you will see the reviews in tripadvisor, they are cooked on charcoal.
If you are snorkeler, you can do it on this beach, since it is surrounded by big rocks, and fish live around them. the beach is calm, no waves, so it is like a big pool. The pool is always clean, they have pool-volleyball, swim up bar. You can request to have access to the gym, which is very nice, they also have spa, I used the sauna, no charge.
It is not located in downtown, but you can easily take a bus, they are safe, people are friendly with tourists, so people will help you get to where you want to go. Experience Mexico. Go downtown, If you like high end restaurants, La Palapa in downtown is very nice on the beach.
To buy groceries, there is el MEGA Comercial Mexicana, Soriana, or Walmart. Bellboys are very nice and helpfull, I ordered some flowers for my wife's birthday, and they were well organized in telling me their process and tracking system. I took my wife to Vista Grill on top of a hill, very nice view of downtown.

Room Tip: From 3rd floor and up will be good view of the ocean.
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marshall, MI
Top Contributor
71 reviews 71 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 20, 2014

North of Puero Vallarta is the 'suburb' of Nuevo Vallarta and that area has its own character and charm. The main Marina and Harbor is located there, so anyone that cruises, is probably familiar with this part of town.

Among the resorts there is the Raintree-Club Regina, on the shores of Vallarta Bay and within walking distance or the shops, restaurants, and boat dock about 20 minutes away. The Club Regina, at first blush, is a beautiful location with well kept and gourgeous landscaping. The views of the Bay and Puerto Vallarta are spectacular and provides for some unbelievable sunsets.!

We traded some RCI/Wyndham points to stay here for an extra couple of days after a business trip to Secrets Vallarta Bay (reviewed in another article) to extend our time in Mexico and away from damp cold of Michigan. Upon arrival, the staff was helpful with our luggage and getting us to registration for check-in. Once there, Ramon was on the job and is without a doubt he is the best and that is why he is out front. He accommodated our every request, later and not just at check in, and was pro-active in suggesting restaurants and activities while we were there.

The pool and garden area was magnificent. The restaurants and buffets were very good and the deli was well stocked and offered a nice variety of items. Easily, you could spend your entire time at the resort and never go any where else, but you would miss out on all the other stuff to see and do in this area.

However, with all the great things, it must be pointed out that the condos are in need of repair or replacement. The furniture in the one-bedroom/two bath units was old and not very comfortable. The square footage of the unit did not allow for a lot of room to spread out. Like the kitchen/dining/living area was so crowded that I had to re-arrange the furniture to get around the area easily. The balcony had a fantastic view of Vallarta Bay and the Nuevo Vallarta area to the north, but the again this area was crowded and half of it was taken up by the small (hardly room for two) hot tub. The bedroom was more roomy and had separate access to the balcony but the sitting area was jammed in the corner so as to be able to get to the door out on the balcony. One good thing was the closet space was ample and more than enough for the week's worth of clothing we brought along.

The worst of the unit was the two bathrooms. The wall were damaged, the tub/shower enclosures were bad and needed to be replaced. There was mildew evident (although this area is humid and that is not something that can be easily controlled) and the lighting was not very good.

Another dissapointment was the work being done on one of the pools. Apparently something major since it involved jack-hammers and a lot of material being removed by wheel-barrows. It was not being done on the weekend (thankfully) but started at 9:00 AM on Monday morning and continued until about 5:00 PM. We never did find out what exactly was wrong but it reduced the amount of 'pool space' by half. The Westin next door was not available to guests of Club Regina without a cost. Apparently this was all one resort in the past but there was a messy separation that resulted in the invisible wall going up between the properties.

Don't get me wrong, we very much enjoyed our time there and all the staff was extremely helpful and friendly. The food at the different restaurants was very good and the cost were in line with resorts like this. The pool area was beautiful if not truncated by the construction and the beach area was nice even with the gift hawks looking for any tourist to buy their wares.

Club Regina may be worth another visit if they get the pools done and the rooms upgraded and repaired.

Room Tip: Stay as high as you can get. Lower than the 5th or 6th floor and you will not see the water, just t...
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethesda, Maryland
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 12, 2014

We stayed in early May for a week via RCI. Our one-bedroom room was huge, clean, and came complete with a very large shower, two bathrooms, and a hot tub on the balcony overlooking on the beach. The bed was incredibly comfortable, too. This hotel was one of the nicest timeshare exchanges in which we've stayed. Unfortunately, the beach lacked powdery sand and while one could walk to the marina for restaurants (which we did a couple of nights), it was an $11 cab ride to downtown PV where one could find a powder-sand beach (Los Muertos), nightlife, and more restaurants than one could eat in over a month. So all in all, a fabulous hotel with a not so fabulous beach.

Room Tip: South Tower, above the sixth floor for the best views.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, AZ
Top Contributor
51 reviews 51 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 21, 2014

Just returned from a wonderful week at Raintree's Club Regina Puerto Vallarta. Had both a 2 bedroom unit and a 1 bedroom unit was we were a party of 7. Worked out really well for us as we were able to have breakfast in the room, everyone keeping to their own schedule. The staff at the resort are all wonderful, helpful and friendly. The grounds are well kept and the rooms are clean and well maintained. Although there were lots of jellyfish in the bay waters, the kids didn't mind at all because the pools were so good. They also enjoyed painting the ceramics, making jewelry and several of the kids club activities.

As this was the week prior to Easter, the resort was very busy, but it never felt over crowded. There was some "party noise" on the beaches at night, but not too bad.

Room Tip: Ask for a high floor.
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Raintree's Club Regina Puerto Vallarta

Address: Paseo de la Marina Sur 205, Puerto Vallarta 48354, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Business Center with Internet Access Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Family Hotel in Puerto Vallarta
#30 Romantic Hotel in Puerto Vallarta
#40 Business Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Raintree's Club Regina Puerto Vallarta 3.5*
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Also Known As:
Club Regina Puerto Vallarta Hotel Puerto Vallarta
Hotel Regina Puerto Vallarta
Regina Puerto Vallarta

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