We paid top dollar to stay at a preferred 5 star resort and were shocked to see the condition of this place. It is old and terrible. Sure, the 1 new tower may be nice, but thats just the room (and you can't get those unless you pay extra and/or sit through their timeshare seminar), the rest of the resort is terrible as well. After the first night we made a switch to the Secrets Resort (which is a sister resort, by the way) and paid the extra $50/night. Worth EVERY PENNY! That is a 5 star resort. I highly recommend giving this one a pass.
The only positive I have is that the staff were very nice and did what they could to keep us there. Once they knew we were leaving, they were very kind and helpful.
Our Sunwing rep, ALDO, was awesome! That guy deserves a raise! Thanks Aldo!
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- Also Known As:
- Dreams Resort Puerto Vallarta
- Dreams Puerto Vallarta Resort Spa
- Dreams Hotel Puerto Vallarta
- Dreams Puerto Vallarta Hotel
- Dreams Puerta Vallarta
- Puerto Vallarta Dreams Hotel