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Dreams Puerto Vallarta Resort & Spa: Traveler Reviews

4.0 of 5
Carretera Barra de Navidad S/N Km. 3.5 | Zona Hotelera Sur, Puerto Vallarta 48300, Mexico
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Dreams Puerto Vallarta Resort & Spa
Ranked #4 of 117 hotels in Puerto Vallarta
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3,527 reviews from our community

Traveler rating
    2,285
    847
    215
    108
    72
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Families
748
 
Couples
1690
 
Solo
37
 
Business
28
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
2 reviews
3 helpful votes 3 helpful votes
“Great Stay at Dreams”
5 of 5 stars Reviewed December 3, 2012

We had a wonderful stay at Dreams Puerto Vallarta. It's an incredible value. We stayed in the old tower and the rooms were perfectly nice. I didn't get to see a preferred tower room but I can't imagine it's worth the difference in price considering we spent most of our time at the beach or the pool. The service was excellent, and the quality of the food was far beyond my expectations for what an all inclusive would provide. The staff do a great job at providing activities all day for anyone who wants to join. The friday night fiesta is especially impressive. My only wish was that there was some sort of nearby nightlife or dancing opportunity. You have to take the short trip into PV to do that.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask curlyfry23 about Dreams Puerto Vallarta Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Best coconut ice cream!”
4 of 5 stars Reviewed December 1, 2012

Yep. The best. I think they must make it themselves or it is a local product. In the corner of the buffet, the nice lady would see me coming & chuckle. The food was excellent overall. Oh, yes, BTW we had a great holiday for the second time at Dreams PV & got home a couple of weeks ago.

Their spacious, quiet beach is great for swimming on the calmer days & even on the rougher ones this pair of 60 somethings made it past the surf. with much laughter & eating some sand. Lots of people in the water beside us.

The older tower is fine by us & we love the large rooms. The housekeepers & room service do a great job. As always, we tip & talk to the staff to thank them. I am sure that a US $1 bill means a lot to these hard working people.

Loved: No bracelet. No reservations in any of the restaurants. Name brand Scotch & gin for a sundown drink at the lobby bar. Mucho cappucinos & pastries at the coffee shop. Yoga on the beach & some body-surfing after. The staff in general.

Gripes: The management is out to lunch with the internet charges. Many people complaining bitterly about the ridiculous $18/day charge. Get into the 21st century guys. We just went into PV & found great cafes where we could people-watch & use the net for free! I don't think we will go back to the Dreams till they get wifi, at least around the lobby & pool for free or at a modest cost. I think it is a scheme to try & upgrade you into the new tower, where it is included.

Time share sales. The curse of PV. They have installed timeshare salespeople in the lobby since we were first there. One of them snagged us, pretending to be an in-house staff person as we arrived, tired, thirsty & a bit disoriented. When we figured it out, we were ticked off. This cheapens the Dreams experience for me. So watch out & tell them politely, but firmly to leave you alone as we had to.

Room Tip: The higher floors are quieter.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
See 2 more reviews by glassbrain for Puerto Vallarta
Ask glassbrain about Dreams Puerto Vallarta Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
puerto vallarta
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Travelling with 3yr old; first time to Dreams PV”
5 of 5 stars Reviewed December 1, 2012

So this is my first ever review of any place I've visited. I've been all over the world and generally I do a bit of homework on a place before I go. I never believe the reviews 100%, or I take it with a grain of salt anyway. I am Canadian (Saskatchewanian), and so usually I'm (we) are easy to please. But please, if you are reading this, and you are considering going to Dreams Puerto Vallarta, you should really do everything in your power to make this trip. Dreams is the best resort I have ever been to! Food-Awesome, Bars/Restaurant selection-So Awesome, Service-Spectacular, Activities-Perfect, Cost-Perfect, ChildFriendly-Perfect, Rooms/Decor-Perfect, Distance from Airport-Perfect, Resort size-Awesome ...The resort is not new, but I think its better when its not new personally, because they know how to do everything here so well. I'm still at the resort today, going home tomorrow, but I know for certain that we will be back here one day. Thank you thank you thank you Dreams PV!!! You rock!!!!

Room Tip: Preferred Tower is worth the upgrade
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
Ask danya m about Dreams Puerto Vallarta Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane Valley, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Best Vacation Ever!!!!”
5 of 5 stars Reviewed December 1, 2012

Just got back from Dreams Puerto Vallarta. This resort is definitely named appropriately! When you arrive, you are greeted with a cool towel and a glass of champagne which is the level of treatment we received our entire trip. The staff here lives to provide you with top rated service. The concierges, Betty Boop (ha ha) and Slavador are the best--both my husband and I needed medical attention--we should have wrapped ourselves in bubble wrap and they were very helpful as was the resort doctor! The housekeeping staff does a great job. Ramon and Slavador, two of the bartenders kept us happy throughout our stay.
This was our first stay in Mexico and will be the first of many of our stays at Dreams, Puerto Vallarta. We shared our experience with my in-laws who had given us a week of their RCI timeshare. They are now planning their trip to Dreams, Puerto Vallarta. We upgraded to the towers which were wonderful but I would guess the other part is also great. Our concierges kept our room fridge full of Coronas for us at our request.
We highly recommend Oceana, Seaside and Portifino restaurants which are part of this all inclusive stay.
The beach here is sandy and beautiful with tons of chairs on the beach with great bar service. There are a number of beach and poolside activities throughout the day for people of all ages. The swim up bar is great as is the service.
If you are looking for a great vacation we highly recommend Dreams, Puerto Vallarta.
Again, thanks to Betty Boop and Slavador as well as Ellana who made our trip a great success.

Room Tip: We had a room on the first floor. We walked out to our patio and could clearly see the ocean.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask 111Julie111 about Dreams Puerto Vallarta Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
idaho
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
“dreams is a dream”
5 of 5 stars Reviewed November 28, 2012

just got back from another great stay at dreams .9 days of heaven. This is our sixth year in a row . LOVE IT!!! the staff is great overall great trip WE go every november the weather is fantastic and not very crowded this resort is very kid friendly .

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
See 2 more reviews by summersun08idaho for Puerto Vallarta
Ask summersun08idaho about Dreams Puerto Vallarta Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dreams Puerto Vallarta Resort & Spa

Also Known As:
Dreams Puerto Vallarta
Dreams Hotel
Puerto Vallarta Dreams
Dreams Resort Puerto Vallarta
Dreams Puerto Vallarta Resort Spa
Dreams Puerto Vallarta Resort
Dreams Hotel Puerto Vallarta
Dreams Puerto Vallarta Hotel
Dreams Puerta Vallarta
Address: Carretera Barra de Navidad S/N Km. 3.5 | Zona Hotelera Sur, Puerto Vallarta 48300, Mexico
Phone Number:
Region: Mexico > Pacific Coast > Jalisco > Puerto Vallarta
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Puerto Vallarta
#2 Top resorts Hotels in Puerto Vallarta
#2 Family Hotels in Puerto Vallarta
#2 On the Beach Hotels in Puerto Vallarta
#4 Romantic Hotels in Puerto Vallarta
Price Range: $$$
Hotel Class:4 star (4*)
Reservation Options:
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