To be fair, it should be noted that Hilton just recently took over this property and is still working on bringing it up to Hilton standards. Check-in was a bit of a nightmare, but after discussions with the manager we were upgraded to very nice ocean view suites. The beach is clean and not as crowded like hotels in downtown PV. However, when we were there, the water was too rough to swim. Another drawback of the beach, is the vendors. They can be very aggressive. The manager stated they were working on permits to allow them to create a roped off area. That will help. The pool area is adjacent to the beach and is a beautiful, relaxing area. The adult pool at the rooftop lounge is also very nice. This hotel is great for relaxing, yet it is very convenient to get to downtown on the local bus. The food is average, but get the right bartender and you will have amazing drinks. The best asset this hotel has is its staff. Every single staff person, except at the front desk, was extremely friendly and eager to make our stay comfortable, fun, and relaxing. I have to give a shout out to some of our favorites. The best bartenders: Erik, Aaron, and Emmanuel. The best pool server: Annabel. We were here for 11 days and would definitely go back.
- Official Description (provided by the hotel):
- The new Puerto Vallarta Hilton Resort, awarded the AAA Four Diamond award, offers an All-Inclusive beachside experience, which includes with your stay: breakfast, lunch and dinner daily – buffet and a la carte – snacks at the pool area, 24-hour room service, limitless domestic and international beverages including house wine (by the glass), in-room mini bar restocked daily, daytime activities, fabulous recreational amenities such as kayak rentals, live nightly entertainment, and more, all set in a magnificent beachfront location. Lounge on cabanas, directly adjacent to our courtyard-style glamourous infiniti pool. Enjoy panoramic views of Banderas Bay with cruise ships embarking nearby and guestrooms with mountain views of the magnificent Sierra Madres and ocean views. With two towers, we have a variety of guestrooms available, including fantastic suites with private balcony whirpools. Enjoy multiple onsite dining options while choosing to dine indoors or al-fresco on our various veranda levels overlooking our beautiful Pacific ocean sunsets. Kids and parents alike will enjoy the Kids Club, featuring entertainment and activities to truly inspire and allow parents some free time to explore. Be sure to find some time to indulge in our onsite spa Ki as well. We're just minutes from the airport and the cobblestone streets of downtown. Experience a truly magnificent vacation at the Hilton Puerto Vallarta Resort. ... more less
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