I love, love, love, love this hotel. I've stayed here numerous times over the last 3 years. Each time I go, I can honestly say I have never had anything negative happen while I stay here. The property is gorgeous. The views from all the rooms I've stayed in have been second to none. The restaurants on property are great. When your travels take you to Puerto Vallarta, stay at this hotel.
I never rent a car when I fly in. I always use ground transportation. Call the hotel to get up to date information on reliable ground transportation to and from the airport. You can get into a bad situation if you fly in and use the first solicitor you see to get a ride to the hotel.