We are a married couple in their thirties traveling with no kids.
The overall experience was great! The hotel was good. After being to the resort, the hotel was not a 5 star BUT the employees make this hotel a 5 star hotel. The service was Awesome! Everyone was very nice and very accommodating.
Beach - Small and public. I was surprised that there were dogs on the resort beach.
Hotel - Rooms were clean, beds were comfortable and again service was 5 stars
Food - There are three restaurants. The food was okay but no variety. Room Service was not good. Lucky we brought snacks with us from home
We had an AI package and paid extra to upgrade to the ocean view room – it was nice. We had Sunset view from balcony every night.
- Official Description (provided by the hotel):
- The new Puerto Vallarta Hilton Resort, awarded the AAA Four Diamond award, offers an All-Inclusive beachside experience, which includes with your stay: breakfast, lunch and dinner daily – buffet and a la carte – snacks at the pool area, 24-hour room service, limitless domestic and international beverages including house wine (by the glass), in-room mini bar restocked daily, daytime activities, fabulous recreational amenities such as kayak rentals, live nightly entertainment, and more, all set in a magnificent beachfront location. Lounge on cabanas, directly adjacent to our courtyard-style glamourous infiniti pool. Enjoy panoramic views of Banderas Bay with cruise ships embarking nearby and guestrooms with mountain views of the magnificent Sierra Madres and ocean views. With two towers, we have a variety of guestrooms available, including fantastic suites with private balcony whirpools. Enjoy multiple onsite dining options while choosing to dine indoors or al-fresco on our various veranda levels overlooking our beautiful Pacific ocean sunsets. Kids and parents alike will enjoy the Kids Club, featuring entertainment and activities to truly inspire and allow parents some free time to explore. Be sure to find some time to indulge in our onsite spa Ki as well. We're just minutes from the airport and the cobblestone streets of downtown. Experience a truly magnificent vacation at the Hilton Puerto Vallarta Resort. ... more less
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