We arrived about noon on Saturday March 9, there was no welcome drink and we had to wait for 3 hours for our room to be cleaned. This was very disappointing especially after getting up at 2 30 am to travel. The food was average, we ate off the resort 5 out of 7 nights. There was not enough lounge chairs around the pool for the amount of people staying at the resort. The adult "pool" and lounge on the 4th floor was closed which was another disappointment. The staff were good, the general areas fairly clean, security was poor, beds were good. For what we paid from Calgary it was not a good value for our Canadian buck!
- Official Description (provided by the hotel):
- The new Puerto Vallarta Hilton Resort, awarded the AAA Four Diamond award, offers an All-Inclusive beachside experience, which includes with your stay: breakfast, lunch and dinner daily – buffet and a la carte – snacks at the pool area, 24-hour room service, limitless domestic and international beverages including house wine (by the glass), in-room mini bar restocked daily, daytime activities, fabulous recreational amenities such as kayak rentals, live nightly entertainment, and more, all set in a magnificent beachfront location. Lounge on cabanas, directly adjacent to our courtyard-style glamourous infiniti pool. Enjoy panoramic views of Banderas Bay with cruise ships embarking nearby and guestrooms with mountain views of the magnificent Sierra Madres and ocean views. With two towers, we have a variety of guestrooms available, including fantastic suites with private balcony whirpools. Enjoy multiple onsite dining options while choosing to dine indoors or al-fresco on our various veranda levels overlooking our beautiful Pacific ocean sunsets. Kids and parents alike will enjoy the Kids Club, featuring entertainment and activities to truly inspire and allow parents some free time to explore. Be sure to find some time to indulge in our onsite spa Ki as well. We're just minutes from the airport and the cobblestone streets of downtown. Experience a truly magnificent vacation at the Hilton Puerto Vallarta Resort. ... more less
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