Feb28-Mar5 First time in PV, front desk was friendly & up graded us to ocean-mountain view, best in my world. Christian was very attentive & made sure we were signed up for the specialty restaurants before we went to our room, he showed us the layout. Room was clean, had some issues with the refrig. but it was promptly taken care of. There were 3 of us so our room felt a little small. We went directly down to pool/ beach area were we could feel the magic in the air, yes we are from MN. anyway we met Tony on the beach right in front of this wonderful place. He will book you almost anything that you want to do. We wanted to fish, others wanted snorkeling, we were told by other guests he had very good prices, well we did book fishing & it was great, we also saw whales & dolphins thanks to our captain Chao, Tony also made sure there was a toilet on board for me. The service of this place is outstanding everyone had a smile on there face. Walking distance to shopping & bus stops min. away to PV . Now I must mention the food was not always as hot as it should be & they ration out the bacon while your food gets cold. But your bob marleys were always icy & cold, yum yum. Also go into town & buy something.