I have been several times to PV; I have been at Fiesta Americana, Velas Vallarta, Canto del Sol, Melia and now at the Hilton.
I had great expectations after paying for only 2 nights $ 490 USD. For a king oceon view room
First of all, I arrived at 1:00 pm and the room was until 3:00 pm.
Front desk guys and bell boys very attentive and allways smiling.
Room with a very nice view; furniture at room very very average, the sank didi not work, two lights at bathroom did not work, ventilatioon at wc did not work; As well wc was not well cleaned.
As Hilton Honors I try to get some sleepers with front desk and the women who clean the room and I never got them.
Lunch at the restaurant was the worst I have ever taste at a Hilton, I could not eat the meat,, it was a rock.
Second day I try the burgers and the pizza at pool. Burger was just OK. but the pizza was also the worst I have ever taste.
Drinks at bar are also just ok, nothing extraordinary.
Last day when everybody was cheking out and the hotel was going empty; I try to get a late chek out only for two hours more.... they only gave me one.. because they told me that one hour more it was going to be charged to my credit card.
So, First of all after paying that amount of dollars I could really go to a much better hotel in Puerto Vallarta. and I do not know why Hiton is going all-inclusive..
Hilton has to work very hard to keep all the rooms in good conditions and well furniture, And pay more atention to the quality food they serve.
- Official Description (provided by the hotel):
- The new Puerto Vallarta Hilton Resort, awarded the AAA Four Diamond award, offers an All-Inclusive beachside experience, which includes with your stay: breakfast, lunch and dinner daily – buffet and a la carte – snacks at the pool area, 24-hour room service, limitless domestic and international beverages including house wine (by the glass), in-room mini bar restocked daily, daytime activities, fabulous recreational amenities such as kayak rentals, live nightly entertainment, and more, all set in a magnificent beachfront location. Lounge on cabanas, directly adjacent to our courtyard-style glamourous infiniti pool. Enjoy panoramic views of Banderas Bay with cruise ships embarking nearby and guestrooms with mountain views of the magnificent Sierra Madres and ocean views. With two towers, we have a variety of guestrooms available, including fantastic suites with private balcony whirpools. Enjoy multiple onsite dining options while choosing to dine indoors or al-fresco on our various veranda levels overlooking our beautiful Pacific ocean sunsets. Kids and parents alike will enjoy the Kids Club, featuring entertainment and activities to truly inspire and allow parents some free time to explore. Be sure to find some time to indulge in our onsite spa Ki as well. We're just minutes from the airport and the cobblestone streets of downtown. Experience a truly magnificent vacation at the Hilton Puerto Vallarta Resort. ... more less
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