There is no question that this hotel is breathtakingly lovely. It is also perfectly located in a quiet street above the hustle and bustle of lovely Puerto Vallarta. The decor is stunning, the rooms lovely BUT, in our experience (and maybe we got them on a bad week or we didn't fit their idea of good customers) the service is poor.
We had dishes left on our balcony for 2 days. We were completely ignored by the owner (despite being one of only 3 sets of guests there at the time) and we were offered a complimentary meal as part of our stay only to discover that meant choosing from a special "cheap" menu rather than the restaurants a la carte (which given the price of the place and the fact we were there for a week seemed slightly pathetic).
Perhaps a one off, but despite it fabulous location and decor, we won;t be going back. A pity because a little more care and attention would make this the perfect place to stay in PV.
- Official Description (provided by the hotel):
- Hacienda San Angel's sixteen luxuriously appointed suites are situated among a verdant oasis of lush gardens dripping with fiery bougainvillea and fragrant jasmine. Meticulously pairing Mexican Colonial decor with lavish amenities, the traditional hacienda atmosphere offers a comfortable yet refined respite. While each suite is distinctly different, all offer air conditioning, spectacular coastal views or private balconies, and a magnificent array of antiques and fine art dating to the 17th Century. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Hotels.com, MrandMrsSmith and Jetsetter so you can book your Hacienda San Angel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hacienda San Angel Hotel Puerto Vallarta