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“Very nice stay and great value” 4 of 5 stars
Review of Canto Del Sol Plaza Vallarta

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Canto Del Sol Plaza Vallarta
3.0 of 5 Resort (All-Inclusive)   |   Jose Clemente Orozco 125 | Int. 10 Zona Hotelera Norte, Puerto Vallarta 48333, Mexico   |  
Hotel amenities
Ranked #34 of 121 Hotels in Puerto Vallarta
San Francisco
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
“Very nice stay and great value”
4 of 5 stars Reviewed July 19, 2014

Hotel is very clean and it was the first thing I noticed when we walked in. Check in was a breeze and everyone was very attentive to all of our needs, I also asked about getting a room with an ocean view which they gave me but it did not have a balcony which was ok because we were never in our room. The weather in Vallarta is wonderful if you like it hot and we do :) we had a few showers but they were very short and it definitely helped cool things down at least for a little bit. The food at the resort was good, my favorite meal hands down was breakfast, there's a lady that makes corn tortilla quesadillas that were to die for! and the omelette station was delicious too. I would definietly recommend this hotel if you are looking for a fun relaxed place to bring your family, not so much for honeymooners as there is lots going on.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,425 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (216)
Date | Rating
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English first
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 17, 2014

awesome staff, always there to help, would definitely go back but 10 days instead of 14, dragged a bit towards the end. The food and drink was realy good, even the fast food near the pool was really tasty particularly the shrimp taco and Cowboy burgers. :)

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Alberta
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 17, 2014

Our family of four stayed here for one week and absolutely loved our stay. The hotel is very clean and the location is great. Only 15 minutes from the airport and within walking distance to the Malecon. We loved the food and appreciated that the buffet choices changed everyday. We can't say enough good things about the staff here as they really do go out of their way to make your stay unforgettable. The nightly shows were so awesome (probably our favorite part of the whole stay) and our daughter really enjoyed the kids club. Can't wait to return!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grangemouth, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 16, 2014

I will not bore you with the travel out as hours on a plane is a long time, I will say the dream liner is a nice aircraft. A long walk at the airport to baggage reclaim and you have to pass all the hawkers to get outside to the rep, this is not a major issue just hot. On arrival at the hotel as we had a delay the management and staff pulled out all the stops to make checking in easy and they certainly succeeded with a dance demo and everything laid on, this made the start to our break very pleasing. This hotel has got to be the cleanest hotel that I have ever stayed in, you would find that statement hard to believe unless you have stayed there. The hotel is a small intimate hotel which was not full during our two week stay, apart from the weekends when the local weekenders arrive, that said even then it did not seem full. The food was very good and there was always enough choice with theme nights. all the waiting staff and chefs were attentive and willing to take the time to explain the different foods on offer TIP Always try to get a table under a fan as it can get hot in the place especially at the evening meal. Specialty restaurants were very good,mexican, surf and turf and steak are all in the same place on different nights TIP book early to get the times you require. The Italian, which is across the street and a hike through the hotel opposite is a 5 minute walk but worth it, not big portions but enough TIP ask for Rafael to make the special coffee it is quite a treat when he sets light to the brandy.
The snack bar at the pool area has some lovely snacks however this is about my only dislike of the hotel PIGEONS they are around the tables and wont go away, the waiters do try to keep them away, but as long as the tourists put food down for them they will not go(they are vermin and carry disease people dont feed them). The rooms are functional and as with the rest of the hotel they are kept spotless our double had plenty of space for us for the amount of time we spent in there.
The nice touched were every day the staff came out, gathered around the pool and sang the theme song. When the temperature was at its hottest the staff brought round cool towels to mop the brow, these were very welcome. At night a turn down service came round tidied the room and left a chocolate on the bed. Very nice touches.
The only thing I would like to see (or rather my son) is ice cream, even in the specialties on a night.
To conclude if the management should read this review please pass on our thanks to the staff of the Canto del Sol for making our holiday a relaxing and enjoyable one. Pedro, Allan, Manuel in the restaurant. Jorge and Hugo around the pool and Trinidad for the best G&T in Mexico. I would like to name everyone as they worked tirelessly to ensure we had time to remember. I hope this hotel is available in the brochure next time as i will not hesitate to book up for our next trip.

Room Tip: Just ask for a pool facing room
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pincher Creek, Alberta
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 16, 2014

The staff is very friendly, especially Alberto (concierge). The rooms are clean and the maids keep them nice and spiffy. Of course it depends what view you want and cheaper rooms will not have a good view so you get what you pay. I loved the pool area, the restaurant and especially the massage. These gals are really good and my wife and I went twice. Thanks to all the staff, and all the big smiles and being so friendly!

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
st.louis,mo
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 14, 2014

We stayed in early June for one week and traveled with our two teenage kids. We have never been to the Pacific side of Mexico as we normally travel to the Caribbean. The hotel itself was in need of some updating but it was mainly the rooms and exterior. Pool, restaurants, tennis courts all in very good shape.

What stood out at this resort was the the entire staff. Simply cant get better service. There was a certain culture among this staff that really made our trip enjoyable. Certainly one big happy family.

They had plenty of booze everywhere and Hugo and the rest of the gang kept it flowing constantly. You will not have to run for your own drinks. The food at the grill was very good. Breakfast was also good and I recommend waiting for the quesadilla's. We did go to some of the fancy reservation places but did not care for them. There is really only so much they can do at those sit down places given the price you pay for this particular hotel. If you are looking for fine dining then you may want to buck up and pay more for a 5 or 6 star hotel.

The location of the hotel was pretty much right in the center of the bay and within walking distance of town, We did like walking down the boardwalk along the beach. Tons of culture right at your fingertips. If you are looking for something not so Americanized such as Cancun, this may be the place for you. Riding the bus is a little different than Cancun. Buses are in bad shape and no AC. Think we paid 28 peso's for all 4 of us to ride one way. Overall I would recommend this hotel and it was certainly a good deal.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sask
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 14, 2014

My friend and I got an incredible last minute deal to Canto del Sol through Air Canada.
The best part of this resort is the staff. From the moment we walked into the lobby until the time we left, the staff made us feel like family.
Around the pool the staff is constantly cleaning. Dirt has no chance at this resort!
The entertainment staff at the pool and at the shows in the evening are extremely multi-talented.
Around the pool the servers deliver drinks and food from the snack bar with smiles on their faces.
The food at the bar and buffet is wonderful, but it is the servers who make dining a truly great experience. The a la cartes were fantastic! When you book them you can check the menus. My favorite was the seafood and steak, where there were so many delicious choices.
Our room was nothing special. but you get what you pay for! But for the amount of time we spent in there it was fine.
The only downside to this resort is the almost non existent beach. The water is very rocky and has a very sharp drop. I would give this a 5 star rating if it wasn't for the beach.
Thank you to everyone at the resort for making us feel so special!

Room Tip: Try to get a room with a pool or ocean view. Ask for a fridge.
See more room tips
  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Canto Del Sol Plaza Vallarta

Address: Jose Clemente Orozco 125 | Int. 10 Zona Hotelera Norte, Puerto Vallarta 48333, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Top resorts Hotel in Puerto Vallarta
#15 Family Hotel in Puerto Vallarta
#19 On the Beach Hotel in Puerto Vallarta
#28 Romantic Hotel in Puerto Vallarta
#34 Business Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Canto Del Sol Plaza Vallarta 3*
Official Description (provided by the hotel):
Conveniently located in the center of Puerto Vallarta’s hotel zone, right on Banderas Bay, breathtaking sunsets draw visitors and locals alike to the evening display. Canto del Sol’s colonial-style resort offers guests outstanding value, with an extensive All-Inclusive Program that features: a championship Tennis Club with four outdoor clay courts and four covered Laykol courts; windsurfing; water polo; tequila volleyball; and dance lessons. Guests can choose a vacation as active or as relaxed as they like.The sparkling turquoise water of Mexico’s Pacific Riviera caresses the beachfront of CANTO DEL SOL PLAZA VALLARTA. This perfect vacation resort offers an atmosphere of Fun, Tradition and Tranquility, where guests have everything for their wonderful Puerto Vallarta holiday. Escape from the ordinary, and discover this magnificent oceanfront resort. ... more   less 
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Also Known As:
Canto Del Sol Plaza Vallarta Hotel Puerto Vallarta
Canto Del Sol Puerto Vallarta
Canto Del Sol Vallarta

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