The hotel was fabulous!! We knew before going that it was rated #1 on trip advisor in Puerto Vallarta, but I guess you don't actually believe it until you experience it yourself. The hotel was absolutely fabulous!! Every detail was taken care of, before you could even think of needing it. We were a guest of the hotel for a destination wedding, and it was an amazing wedding locale and a fantastic 6 days as a guest. Every thing was perfect!! If I could give one criticism . . . I wish the beach was a little better. However, this would be SEARCHING for something to complain about. I would highly recommend this hotel to anyone considering it for a destination wedding, both as a bride/groom or as a guest. It has definitely earned it's #1 rating.