Ok, where do I begin? My wife and I pulled up in front of the resort and were very impressed. Everybody is so nice and the service is awesome. Everywhere you go in the resort, all the staff members are saying, "It's a pleasure it's a pleasure." And it truly is their pleasure. The rooms are fantastic. They are also huge and romantic. We loved the walk-in shower and the jetted jacuzzi tub. We got upgraded to a ocean view room and the view truly was spectacular. Housekeeping comes twice a day so your room is always nice and clean. They leave incense sticks in the bathroom for you to light which has a wonderful aroma. Light it up while you soak yourself in the jacuzzi.
The restaurants are great but they did not impress me because we stayed at Dreams Riviera Maya last August in Cancun and it is part of the same company (AMResorts) which means all the same named restaurants and menus. The people at the lobby bar are always attentive with providing drinks.
The pool I thought was a bit small but it was nice with a small swim up bar. It would tend to get a bit crowded at times. Fernando at the swim-up bar was awesome each and every day with providing us with non-stop drinks.
It rained for about 4 or 5 days during our stay but it wasn't all day. It would rain around 4pm to 5pm and then stop after a while. There were about 4 BIG Thunder Storms and Lightning Storms at night which was a bit scary if you've never experienced one before. There was a lot of wind and it felt like a hurricane was coming but by morning it was nice, hot, and sunny again.
Basically this is a fantastic newer resort and you can't go wrong. People have left negative reviews but they are probably just very picky. You can put someone in a 5 star resort for free and they still would have something negative to say because you can't satisfy everyone all the time. Come on, you're on vacation....make the best of it and don't look for things to nit-pick on.
We did venture outside of the resort so let me quickly mention what we did before I end the review. If you are on a budget and want to get a massage done, then do not use the hotel spa because they will charge you $205 to $270 for a massage. Instead, go out of the gate of the resort and immediately make a left and in just a few steps there are about 6 massage spots that you can choose from. The average rate is about $20 to $25 for 75 minutes which isn't bad at all. You can get Hot Stones done for about $40. We hit up one on our 3rd day at the resort and then we went back again the morning of our flight....we had to get one more for the road cause it was so damn cheap and worth it.
We got tired of the Resort food quite quickly as we had already experienced it before so we went to a Mexican place about 10 minutes from the resort called Pipi's and it was awesome. This is more of a Tex-Mex restaurant like we get in the states but it was an awesome experience and great margaritas and food. We went to a tiny "hole in the wall" authentic mexican restaurant just down the street from the hotel on the main street called "Mi Puebilito" and it was awesome food. The fajitas were delicious. We also went to The Boardwalk which is about 5 to 10 minutes in the taxi or about 45 minutes walking. You have to visit this place if you go as it is beautiful. We ate at a little Pizza joint at The Boardwalk called Pinocchio Pizzeria (yes, just like the Disney cartoon) and it was one of the best pizzas we had ever had. If you are a pizza lover then you got to try this place out. And last, if you need to get some laundry done before you leave then do not use the resorts laundry facilities as it is quite expensive. When you go left outside of the resorts gates you will come up almost immediately to a strip center which is across the street from the OXXO convenient store. This is where most of the massage parlors are at. In this strip center there is a Laundry Facility and they do a great job. You don't even have to wait there for your clothes. You drop off your clothes as you would at the Dry Cleaners and they tell you to come back in about 4 or 5 hours to pick your clothes back up. They wash and dry it and even fold it and bag it up for you. They charge you by the weight but we had given them a decent amount of clothes and they charged us 50 pesos which is about $4 so not bad.
Anyways, this is my review of the resort and some of the places around it. The resort is fantastic and so is the location. You do not feel trapped inside the resort as you are able to venture out and go places that are nearby. And remember all the places that I mentioned are within 5 minutes walking but I would recommend taking a taxi to Pipi's Mexican Restaurant and also to The Boardwalk. Have a great time on your vacation as I did.....next year it is Punta Cana in the Dominican Republic.
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