This was a family vacation. I traveled with my wife, my 4 yr. old daughter and my Mom 63 yrs. old ( Sorry Mom ;-D ). Let me just start by saying my daughter Sofia is attached at the hip to her mother, where Mom goes Sofia goes. We have tried leaving Sofia at other kids clubs and she just would not stay or we would be getting a call to pick her up within 10-15 mins. On the first day we took her and she just LOVED the Explorers Club and all the super nice ladies that work there. They have EVERYTHING a child could want. Playground, arts and crafts area, cooking area were they decorate their very own cookies and cakes, theater room with a stage where they do little skits, Wii, Xbox stations, computer stations for homework which they help them with, rock climbing wall, jungle gym, kids size toilets and sinks, face painting, camp nights with bonfires where they do smores, Spanish lessons, swimming lessons, piñata parties, bungie trampoline, movies nights under the stars and last but not least the ENTIRE STAFF at the Explorers Club who truly make this a wonderful experience for your child. They take so much care of your child and leave u feeling reassured that your child is safe and is being watched over.
As far as the resort just like most reviews I found it to be awesome. Carlos the server at the swim up bar pool was the man. Served my family drinks and food all week. Nayeli the hostess at Carnival morning breakfast was so nice, knew my name by the second day. The nice lady at the omelet station who cooked my eggs just how I wanted them everyday. Leticia our housekeeper had our room clean, mini fridge restocked, toiletries full, clean towels and beds turndown EVERYDAY. I also tip and believe that although this is an A.I. and all is included, peoples service to you should never go unappreciated. It goes a LONG way and all the employees here work their butts off to make this a great vacation for you and your family.
We have never been back to the same resort twice and have stayed at Palace, Riu, Dreams, Pueblo Bonito resorts because we like to visit new resorts each time, but this place was so nice we booked a trip back for July.
I went to breakfast every morning between 7-8:30 am and just about had the entire restaurant to myself. If u wake up late or with every1 else of course you will encounter lines.
If you are a beach person and need to have a pristine beach and clear blue ocean this is not the place for you.
Downtown Puerto Vallarta the Malecon (Boardwalk) Romantic area and old Vallarta were very safe, beautiful place to walk and catch the sunsets.
Princess Sofia would like to send a special HELLO and THANKYOU to the staff at the Explores Club, and so do MOM and Dad thanks for some much needed alone time.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.