I'm writing this review for the TA community. I read just about every review for both Now & Secrets, so in return I'm writing the only review you need to read.
Why we chose Now / Secrets:
My gf for nearly 5 years wanted to do an AI close to our house in s.Ca. for her bd celebration.
She wanted a nice resort with a non stop flight of 3hrs or less. We did look at Cancun, but most flights were 1 stops & 5+hrs. That left us with Cabo or Pv. Looking at the resorts for Cabo, that were at least as nice, including Secrets were more money. So our main focus became PV.
We have stayed at a Secrets before, at Silversands riviera maya, & even with some minor problems we thought we would give Secrets another chance.
We booked Now, with the hopes of being moved to Secrets. I called in a few favors that I was promised by AM Resorts & we were upgraded to Secrets preferred ov.
I will try not to repeat to much of the other reviews ( I guess you may have to read theirs too ).
A very short taxi ride to the resort from the airport, under 15 mins.
Upon arrival to the resort, we felt like we made the right choice !
The staff opened our taxi doors, handed us a cool towel, a glass of sparkling wine, & with a greeting of " Welcome Home ". This set the mood for the whole stay.
A gentleman walked us from our taxi, to the concierge desk in the preferred tower.
We met our personal concierge & she had our room ready for us, Room 1820.
Like others, we loved our room ! A bottle of sparkling wine & a dessert with happy birthday written on the plate was waiting for us / gf. We had a nice view, but as you can see the preferred towers are at an angle from the ocean, so you don't get a direct ocean view when you enter the room. A full ocean view from the balcony with your private jacuzzi.
Preferred Tower / Did we Love it / Is it worth extra Money ?
First of all, we did love it ! Our concierge was excellent, she was so sweet & tried to make things as special as she could for my gf bd. This was a huge plus. There is also a private bar, which makes it nice so you don't have to go to far without a drink, or up the elevator, 8 floors without one. They also put out a nice array of food / snacks during the day, so you won't go hungry ! The preferred service did make us feel very special & this was a very special bd celebration !
IS IT WORTH EXTRA MONEY ?
Well that's hard to say, if its your money yes, if its mine, I guess just how much more ?
I know the service is very good in the resort so you don't have to pay more for great service, & there is a lot of food & drink everywhere. Plus the views from the standard towers are better.
My advice, if you get it, its a great bonus or if you are very needy & feel like you need to be treated with even more personalize service its a nice luxury. Either way you can't go wrong.
If you are an adult, traveling without kids, you will want to stay at Secrets. You can take your chance & book Now & hope to be moved to Secrets but either way you will want to be on the Secrets side !
One of the reasons we chose Secrets was for the food.
Most important no reservations, we never knew what time we were going to eat.
We ate anytime for dinner, between 6:30pm - 9:30pm.
We loved the different selections of restaurants & you could spend a week eating here without getting bored of the food.
For me, I'm a beef eater. It's a little hit & miss. My gf kept on reminding me it's Mexico,( like you can't get a great steak in Mexico ).
She mostly ate fish & from what she said, it was very good & it did look good.
Breakfast was great, & we did room service twice for breakfast & it was always good & timely.
Lunch, there was enough options to take care of any lunch mood & we never went hungry !
DRINKS ! ! !
We like to drink, we are not big drinkers, really.
We usually only had 1 or 2 drinks at a time.
We had lots of mojito's, frozen drinks, beer & wine.
I enjoyed the Appleton Rums, & the better liquors. Mexican beer is ok, & like I was reminded we are in Mexico.
Wine: some people know wine, some don't, some think they know, we do know.
For the most part they pour wines from Chile & Spain. The wines have a $7-$10+ market retail. We were very please to see these very good drinkable wines offered.
THE RESORT IS BEAUTIFUL & VERY CLEAN ! ! !
Night life could be better, the disco is very nice, but the dj is clueless. I'm sure he is playing popular club music with videos, but it's just not working. They have some live music at night in the lobby (on both sides) but it ends to early.
The one show you must see is the fire show !
Other then that, you sit in the spectacular lobby having a drink, not so bad !
MASSAGE: It has been written many of times "healing hands". There is 10+ places to get massages right out the gate. If you are a couple, the goal is 75 min massage for 2 $45.
We did it twice, neither at healing hands, your welcome.
Walking to the Malecon: Just a nice 10 or 15 min walk, please. When it's over 80+ out there is no nice 15 min walk. The walk is more like 30 mins. Take the bus or for you big spenders a taxi.
The staff is excellent ! ! !
Did I mention my Girlfriend loved it ! ! !
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.